Customer Service Representative Jobs in North Liberty, IA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Contracts Opportunity Specialist (Remote)
- Vista Higher Learning
- Iowa City, IA (9 miles from North Liberty, IA)
- 3 days ago
- Vista Higher Learning
- Iowa City, IA (9 miles from North Liberty, IA)
- 3 days ago
WHO ARE YOU? You enjoy being the go-to-person for sales teams when they need support with managing and processing RFP responses and customer contracts. You can easily manage multiple projects and...
Remote WorkPart Time Cashier / Customer Service Team Member
- Cedar Rapids, IA (14 miles from North Liberty, IA)
- 1 day ago
- Cedar Rapids, IA (14 miles from North Liberty, IA)
- 1 day ago
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, then Cashiering or Customer Service is for you....
- Cedar Rapids, IA (14 miles from North Liberty, IA)
- 1 day ago
- Cedar Rapids, IA (14 miles from North Liberty, IA)
- 1 day ago
Here at Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you! The Customer Service Team...
Airport Agent - Ramp and Customer Service
- Cedar Rapids, IA (14 miles from North Liberty, IA)
- 1 day ago
- Cedar Rapids, IA (14 miles from North Liberty, IA)
- 1 day ago
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
- Coralville, IA (5 miles from North Liberty, IA)
- 2 days ago
- Coralville, IA (5 miles from North Liberty, IA)
- 2 days ago
Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting...
Customer Service - Tobacco Outlet Plus
- Cedar Rapids, IA (14 miles from North Liberty, IA)
- 2 days ago
- Cedar Rapids, IA (14 miles from North Liberty, IA)
- 2 days ago
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Tobacco Outlet 520 Pay Range: $15.00 to $19.23 Shift: Variable Actual pay will be based on various factors,...
Account Executive - Customer Service - Scheduling
- Cedar Rapids, IA (14 miles from North Liberty, IA)
- 3 days ago
- Cedar Rapids, IA (14 miles from North Liberty, IA)
- 3 days ago
Description Role Overview This Account Executive (AE) position plays a key role in delivering innovative products directly to consumers through outbound calling efforts, focusing on customer...
Customer Service Representative- Cedar Rapids Hiring Event
- Cedar Rapids, IA (14 miles from North Liberty, IA)
- 4 days ago
- Cedar Rapids, IA (14 miles from North Liberty, IA)
- 4 days ago
Great Place to Work Most Loved Workplace Forbes Best-in-State Employer Customer Service Representative- Cedar Rapids Hiring Event **Open House Career Event!...
Customer Service Rep(01733) - 2441 James Street
- Coralville, IA (5 miles from North Liberty, IA)
- 7 days ago
- Coralville, IA (5 miles from North Liberty, IA)
- 7 days ago
As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency....
Retail Customer Service Specialist
- Iowa City, IA (9 miles from North Liberty, IA)
- 7 days ago
- Iowa City, IA (9 miles from North Liberty, IA)
- 7 days ago
The individual selected for this role will be expected to work at Store #3783, located at: 841 Hwy 6 East, Iowa City, IA 52240. This is a Full-Time job. Starting Pay: $17.50/hr or based on...
Summer Seasonal Customer Experience Representative- Cedar Rapids Airport
- Cedar Rapids, IA (14 miles from North Liberty, IA)
- 8 days ago
- Cedar Rapids, IA (14 miles from North Liberty, IA)
- 8 days ago
Overview Do you enjoy sales and customer service? Come and join Enterprise Rent-A-Car at the Cedar Rapids Airport! Learn sales, service and marketing from our top managers and gain real world...
Customer Service Representative
- Cedar Rapids, IA (10 miles from North Liberty, IA)
- 9 days ago
- Cedar Rapids, IA (10 miles from North Liberty, IA)
- 9 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Customer Service Representative
- Cedar Rapids, IA (14 miles from North Liberty, IA)
- 9 days ago
- Cedar Rapids, IA (14 miles from North Liberty, IA)
- 9 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...
Customer Service Engineer (System Administrator) (ESOM)
- Iowa City, IA (9 miles from North Liberty, IA)
- 10 days ago
- Iowa City, IA (9 miles from North Liberty, IA)
- 10 days ago
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our...
Demographic Data for North Liberty, IA
Moving to North Liberty, IA? Find some basic demographic data about North Liberty, IA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in North Liberty, IA
Highest Education Level
Customer Service Representatives in North Liberty, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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