Customer Service Representative Jobs in Newton, IA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Pella, IA (23 miles from Newton, IA)
- 11 hours ago
- Pella, IA (23 miles from Newton, IA)
- 11 hours ago
ManpowerGroup Customer Service Representative in Pella , Iowa Our client, located in Oskaloosa, IA is seeking a customer service representative to join their team....
Now Hiring: Customer Service Representative – Newton, IA!...
TEKsystems Customer Service Representative in Newton , Iowa Description Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful...
Customer Service Representative
- Marshalltown, IA (23 miles from Newton, IA)
- 13 days ago
- Marshalltown, IA (23 miles from Newton, IA)
- 13 days ago
Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience...
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
We're looking for motivated individuals to join our team as Customer Service Representatives in Newton, Iowa. No previous office experience? No problem!...
Seasonal Retail Sales Associate
- Altoona, IA (22 miles from Newton, IA)
- 16 days ago
- Altoona, IA (22 miles from Newton, IA)
- 16 days ago
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Customer Service Specialist (BF-MM) Customer Service Specialist (BF-MM) Newton, IA Description AdaptHealth Opportunity - Today! At AdaptHealth we offer full-service home medical equipment products...
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Customer Service Specialist (BF - GS) Customer Service Specialist (BF - GS) Newton, IA Job Type Full-time Description AdaptHealth Opportunity - Today! At AdaptHealth we offer full-service home...
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Customer Service Specialist (AT) Customer Service Specialist (AT) Newton, IA Description AdaptHealth Opportunity - Today! At AdaptHealth we offer full-service home medical equipment products and...
Customer Service Specialist (BF-AW) Customer Service Specialist (BF-AW) Newton, IA Job Type Full-time Description AdaptHealth Opportunity - Today! At AdaptHealth we offer full-service home medical...
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Demographic Data for Newton, IA
Moving to Newton, IA? Find some basic demographic data about Newton, IA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Newton, IA
Highest Education Level
Customer Service Representatives in Newton, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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