Customer Service Representative Jobs in Hills, IA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Contracts Opportunity Specialist (Remote)
- Vista Higher Learning
- Iowa City, IA (6 miles from Hills, IA)
- 5 days ago
- Vista Higher Learning
- Iowa City, IA (6 miles from Hills, IA)
- 5 days ago
WHO ARE YOU? You enjoy being the go-to-person for sales teams when they need support with managing and processing RFP responses and customer contracts. You can easily manage multiple projects and...
Remote Work- Coralville, IA (9 miles from Hills, IA)
- 3 days ago
- Coralville, IA (9 miles from Hills, IA)
- 3 days ago
Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting...
Customer Service Rep(01733) - 2441 James Street
- Coralville, IA (9 miles from Hills, IA)
- 8 days ago
- Coralville, IA (9 miles from Hills, IA)
- 8 days ago
As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency....
Retail Customer Service Specialist
- Iowa City, IA (6 miles from Hills, IA)
- 9 days ago
- Iowa City, IA (6 miles from Hills, IA)
- 9 days ago
The individual selected for this role will be expected to work at Store #3783, located at: 841 Hwy 6 East, Iowa City, IA 52240. This is a Full-Time job. Starting Pay: $17.50/hr or based on...
Pharmacy Customer Service Assoc. Cert
- North Liberty, IA (15 miles from Hills, IA)
- 11 days ago
- North Liberty, IA (15 miles from Hills, IA)
- 11 days ago
Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...
Customer Service Engineer (System Administrator) (ESOM)
- Iowa City, IA (6 miles from Hills, IA)
- 12 days ago
- Iowa City, IA (6 miles from Hills, IA)
- 12 days ago
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our...
- Coralville, IA (9 miles from Hills, IA)
- 12 days ago
- Coralville, IA (9 miles from Hills, IA)
- 12 days ago
Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting...
- Iowa City, IA (6 miles from Hills, IA)
- 12 days ago
- Iowa City, IA (6 miles from Hills, IA)
- 12 days ago
POSITION SUMMARY: The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members and staff of GreenState...
Customer Service Associate - Temporary
- Coralville, IA (9 miles from Hills, IA)
- 19 days ago
- Coralville, IA (9 miles from Hills, IA)
- 19 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Coralville, IA (9 miles from Hills, IA)
- 21 days ago
- Coralville, IA (9 miles from Hills, IA)
- 21 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
- North Liberty, IA (15 miles from Hills, IA)
- 29 days ago
- North Liberty, IA (15 miles from Hills, IA)
- 29 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Customer Service Associate - Dinner/Close Shift
- Coralville, IA (9 miles from Hills, IA)
- 30+ days ago
- Coralville, IA (9 miles from Hills, IA)
- 30+ days ago
Starting hiring pay at: $14 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Representative
- Coralville, IA (9 miles from Hills, IA)
- 45+ days ago
- Coralville, IA (9 miles from Hills, IA)
- 45+ days ago
Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member...
Customer Service Rep(01750) - 1534 S Gilbert
- Iowa City, IA (6 miles from Hills, IA)
- 60+ days ago
- Iowa City, IA (6 miles from Hills, IA)
- 60+ days ago
As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency....
Customer Service Representative Nights and Weekend
- Coralville, IA (9 miles from Hills, IA)
- 30+ days ago
- Coralville, IA (9 miles from Hills, IA)
- 30+ days ago
Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience...
Demographic Data for Hills, IA
Moving to Hills, IA? Find some basic demographic data about Hills, IA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Hills, IA
Highest Education Level
Customer Service Representatives in Hills, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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