Customer Service Representative Jobs in Hiawatha, IA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 9 hours ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 9 hours ago
Working at Mister Car Wash is all about opportunity-to be part of a team, achieve your goals, and have fun in a fast-paced environment. And with new stores in development, Mister has room for...
Part Time Cashier / Customer Service Team Member
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 2 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 2 days ago
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, then Cashiering or Customer Service is for you....
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 2 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 2 days ago
Here at Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you! The Customer Service Team...
Airport Agent - Ramp and Customer Service
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 2 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 2 days ago
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
Customer Service - Tobacco Outlet Plus
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 3 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 3 days ago
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Tobacco Outlet 520 Pay Range: $15.00 to $19.23 Shift: Variable Actual pay will be based on various factors,...
Account Executive - Customer Service - Scheduling
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 4 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 4 days ago
Description Role Overview This Account Executive (AE) position plays a key role in delivering innovative products directly to consumers through outbound calling efforts, focusing on customer...
Customer Service Representative- Cedar Rapids Hiring Event
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 5 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 5 days ago
Great Place to Work Most Loved Workplace Forbes Best-in-State Employer Customer Service Representative- Cedar Rapids Hiring Event **Open House Career Event!...
Summer Seasonal Customer Experience Representative- Cedar Rapids Airport
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 9 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 9 days ago
Overview Do you enjoy sales and customer service? Come and join Enterprise Rent-A-Car at the Cedar Rapids Airport! Learn sales, service and marketing from our top managers and gain real world...
Customer Service Representative
- Cedar Rapids, IA (9 miles from Hiawatha, IA)
- 10 days ago
- Cedar Rapids, IA (9 miles from Hiawatha, IA)
- 10 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Customer Service Representative
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 10 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 10 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Assoc. Cert
- North Liberty, IA (20 miles from Hiawatha, IA)
- 10 days ago
- North Liberty, IA (20 miles from Hiawatha, IA)
- 10 days ago
Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 14 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 14 days ago
Klauer Optical is growing and has a full-time Customer Service, Optical position available for our Cedar Rapids Location. Excellent work environment, 40hr/week. No nights or weekends. Duties...
Cedar Rapids - Sales and Customer Service Administrative Assistant
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 15 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 15 days ago
If you've had previous experience as a Customer Service Representative or Sales Associate, those skills may help you excel quickly in this role....
LP Customer Service Associate II-#119
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 17 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 17 days ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Account Executive - Inbound Customer Service Roadside Assistance
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 22 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 22 days ago
Description At Infinity, we take pride in our commitment to Energy, Excellence and Execution by providing 'Life Changing Experiences' for our employees. As a recipient of several prestigious...
Demographic Data for Hiawatha, IA
Moving to Hiawatha, IA? Find some basic demographic data about Hiawatha, IA below.
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Salary for Customer Service Representative Jobs in Hiawatha, IA
Highest Education Level
Customer Service Representatives in Hiawatha, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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