Customer Service Representative Jobs in De Soto, IA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- West Des Moines, IA (13 miles from De Soto, IA)
- 8 hours ago
- West Des Moines, IA (13 miles from De Soto, IA)
- 8 hours ago
Please apply from a laptop or desktop. Three things to DECIDE if contract work is for you: Omni Platform Overview - Click to review BEFORE starting your registration to qualify! Overview Omni...
Remote Work- Clive, IA (13 miles from De Soto, IA)
- 4 hours ago
- Clive, IA (13 miles from De Soto, IA)
- 4 hours ago
Working at Mister Car Wash is all about opportunity-to be part of a team, achieve your goals, and have fun in a fast-paced environment. And with new stores in development, Mister has room for...
Customer Service - Test Center Administrator (PT)
- Des Moines, IA (21 miles from De Soto, IA)
- 1 day ago
- Des Moines, IA (21 miles from De Soto, IA)
- 1 day ago
JOB TITLE: Test Center Administrator REPORTS TO: Test Center Manager DEPARTMENT: Test Center LOCATION: West Des Moines, Iowa US, 50266 TEST CENTER ADDRESS: 1260 Office Plaza Dr JOB OVERVIEW: The...
- Clive, IA (13 miles from De Soto, IA)
- 1 day ago
- Clive, IA (13 miles from De Soto, IA)
- 1 day ago
Geared for the Driven At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that...
Customer Service Representative
- Des Moines, IA (21 miles from De Soto, IA)
- 2 days ago
- Des Moines, IA (21 miles from De Soto, IA)
- 2 days ago
About this role: Wells Fargo is seeking a Customer Service Representative within the Equipment Finance department as part of Commercial Banking Operations....
Pharmacy Customer Service Associate
- Des Moines, IA (21 miles from De Soto, IA)
- 2 days ago
- Des Moines, IA (21 miles from De Soto, IA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Sales and Service (WFH)
- Des Moines, IA (21 miles from De Soto, IA)
- 2 days ago
- Des Moines, IA (21 miles from De Soto, IA)
- 2 days ago
AT&T Customer Service Representative - Sales and Service (WFH) in Des Moines , Iowa Job Description: Premier Service Consultant - Sales and Service (WFH) Note: This is a full-time remote Work from Home...
Remote Work- Des Moines, IA (21 miles from De Soto, IA)
- 2 days ago
- Des Moines, IA (21 miles from De Soto, IA)
- 2 days ago
Wilson Language Training Customer Success Specialist in Des Moines , Iowa Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are committed...
Part-Time Customer Service Associate - Adel, IA
- Adel, IA (6 miles from De Soto, IA)
- 3 days ago
- Adel, IA (6 miles from De Soto, IA)
- 3 days ago
Duties and Responsibilities P rovides customer service for all clients of Lincoln Savings Bank (LSB). Customer Service Associates (CSA) balance their teller drawer daily, which includes cash...
Customer Support Representative II
- Johnston, IA (20 miles from De Soto, IA)
- 3 days ago
- Johnston, IA (20 miles from De Soto, IA)
- 3 days ago
Customer Support Representative II John Deere Johnston, Iowa $20/hour For those who want to keep growing, learning, and evolving. We at Kelly hear you, and were here for you! Were seeking a...
Customer Support Representative
- Johnston, IA (20 miles from De Soto, IA)
- 3 days ago
- Johnston, IA (20 miles from De Soto, IA)
- 3 days ago
SOCIAL MEDIA CUSTOMER SUPPORT REPRESENTATIVE IN JOHNSTON, IA, USA! Date Posted: 03/10/2025 Hiring Organization: Rose International Position Number: 479441 Job Title: Social Media Customer Support...
- Des Moines, IA (21 miles from De Soto, IA)
- 4 days ago
- Des Moines, IA (21 miles from De Soto, IA)
- 4 days ago
WindStream Communications Analyst II-Customer Service in Des Moines , Iowa Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and...
Team Lead, Customer Service (Must Have Prior Pharmacy & Medical Benefits Knowledge)
- Des Moines, IA (21 miles from De Soto, IA)
- 5 days ago
- Des Moines, IA (21 miles from De Soto, IA)
- 5 days ago
Collaboration Opportunities: Team Leads work directly with our Supervisors and Customer Service Representatives (CSR's) to assist with providing support to health plan members, providers and/or their...
Customer Service Receptionist (PRN-AS NEEDED)
- West Des Moines, IA (13 miles from De Soto, IA)
- 5 days ago
- West Des Moines, IA (13 miles from De Soto, IA)
- 5 days ago
Greets patients and visitors to the West Lakes building. Previous experience working in a customer service or front desk receptionist environment preferred. High school diploma or equivalent...
Customer Service Associate - Dinner/Close Shift
- Johnston, IA (20 miles from De Soto, IA)
- 6 days ago
- Johnston, IA (20 miles from De Soto, IA)
- 6 days ago
Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Demographic Data for De Soto, IA
Moving to De Soto, IA? Find some basic demographic data about De Soto, IA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in De Soto, IA
Highest Education Level
Customer Service Representatives in De Soto, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Reception
- Inbound/Outbound Calling
- Reimbursement
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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