Customer Service Representative Jobs in Clinton, IA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience...
Summary The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patients customer services encounter are met,...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise a helpful smile in every aisle and those smiles can only come from a workforce that is fully engaged and...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual French And English Customer Service Representative
- De Witt, IA (12 miles from Clinton, IA)
- 21 days ago
- De Witt, IA (12 miles from Clinton, IA)
- 21 days ago
ManpowerGroup Bilingual French And English Customer Service Representative in De Witt , Iowa French and English Bilingual Call Center Representatives Needed $18+ and hour. What is the Job?...
Bilingual French And English Customer Service Representative
- Clinton, IA
- 21 days ago
- Clinton, IA
- 21 days ago
Bilingual French And English Customer Service Representative Manpower Clinton, IA French and English Bilingual Call Center Representatives Needed $18+ and hour. What is the Job?...
Company Description Job Description CSR's need to be outgoing, polite and self-motivated. Job Duties include: Answering phones, Greeting carry out customers, misc. cleaning, cutting pizzas, making...
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Part-Time Retail Sales Associate
- Port Byron, IL (21 miles from Clinton, IA)
- 45+ days ago
- Port Byron, IL (21 miles from Clinton, IA)
- 45+ days ago
Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...
Customer Service Representative Nights and Weekends
- Clinton, IA
- 90+ days ago
- Clinton, IA
- 90+ days ago
Essential Duties and Responsibilities Customer Service Representative greets members, prospective members and guests, providing exceptional customer service....
Customer Service Rep(01729) - 619 E. Leclaire Rd
- Eldridge, IA (22 miles from Clinton, IA)
- 90+ days ago
- Eldridge, IA (22 miles from Clinton, IA)
- 90+ days ago
CSR's need to be outgoing, polite and self-motivated. Job Duties include: Answering phones, Greeting carry out customers, misc. cleaning, cutting pizzas, making pizza, sandwiches, pasta, and other...
Demographic Data for Clinton, IA
Moving to Clinton, IA? Find some basic demographic data about Clinton, IA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Clinton, IA
Highest Education Level
Customer Service Representatives in Clinton, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »