Customer Service Representative Jobs in Ames, IA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Job Details Job Title: Sales and Customer Care Specialist Location: Hybrid/Partial Remote, Ames, IA, Midwest United States, USA Company: PigCHAMP Industry Sector: Agribusiness Industry Type:...
Customer Support Specialist (AgVision)
- Ankeny, IA (21 miles from Ames, IA)
- 1 day ago
- Ankeny, IA (21 miles from Ames, IA)
- 1 day ago
The company where you can make an impact and bring value. Job Summary: AgVision is an industry leader in developing powerful software and technology solutions for agribusiness.At AgVision, we have...
Customer Service Associate - Dinner/Close Shift
- Johnston, IA (22 miles from Ames, IA)
- 2 days ago
- Johnston, IA (22 miles from Ames, IA)
- 2 days ago
Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Support Representatives (Onsite)
- Johnston, IA (22 miles from Ames, IA)
- 3 days ago
- Johnston, IA (22 miles from Ames, IA)
- 3 days ago
Customer Support Representatives (Onsite) Kelly - 3.8 Johnston, IA Job Details Full-time $18 - $20 an hour 17 hours ago Benefits Paid holidays Disability insurance Health insurance Dental...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Support Representatives (Onsite)
- Johnston, IA (22 miles from Ames, IA)
- 4 days ago
- Johnston, IA (22 miles from Ames, IA)
- 4 days ago
Finding a job that fits your lifestyle isnt always easy. Thats where Kelly comes in. Were seeking a Customer Support Representative to work at a premier client, John Deere, in Johnston, IA. Sound...
Customer Service Representative
- Ankeny, IA (21 miles from Ames, IA)
- 6 days ago
- Ankeny, IA (21 miles from Ames, IA)
- 6 days ago
The Customer Service Representative serves as the front line to our customers placing meal orders....
Pharmacy Customer Service Associate
- Ankeny, IA (21 miles from Ames, IA)
- 11 days ago
- Ankeny, IA (21 miles from Ames, IA)
- 11 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Ankeny, IA (21 miles from Ames, IA)
- 11 days ago
- Ankeny, IA (21 miles from Ames, IA)
- 11 days ago
Geared for the Driven At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that...
Customer Service Representative
- Ankeny, IA (21 miles from Ames, IA)
- 13 days ago
- Ankeny, IA (21 miles from Ames, IA)
- 13 days ago
Duration : 06 Months (with a possibility of extension) Client : One of the largest Industrial Gases manufacturers Overview : We are looking for an Inbound Customer Service Representative & Outbound...
Customer Service Representative
- Ankeny, IA (21 miles from Ames, IA)
- 23 days ago
- Ankeny, IA (21 miles from Ames, IA)
- 23 days ago
Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
Inbound Customer Service Representative & Outbound Collector
- Ankeny, IA (21 miles from Ames, IA)
- 23 days ago
- Ankeny, IA (21 miles from Ames, IA)
- 23 days ago
Inbound Customer Service Representative & Outbound Collector BayOne - 3.5 Ankeny, IA Job Details Estimated: $45.2K - $59.6K a year 15 hours ago Qualifications Mid-level Full Job Description Answer inbound...
- Johnston, IA (22 miles from Ames, IA)
- 24 days ago
- Johnston, IA (22 miles from Ames, IA)
- 24 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Customer Service Associate / Outfitter
- Ankeny, IA (21 miles from Ames, IA)
- 28 days ago
- Ankeny, IA (21 miles from Ames, IA)
- 28 days ago
Description Join the Sportsman's Warehouse Team! Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the...
Phone Customer Service Representative
- Boone, IA (14 miles from Ames, IA)
- 29 days ago
- Boone, IA (14 miles from Ames, IA)
- 29 days ago
Summary This role focuses on engaging with customers via inbound phone calls to encourage subscription retention and minimize cancellations. Success in this position relies on excellent...
Demographic Data for Ames, IA
Moving to Ames, IA? Find some basic demographic data about Ames, IA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Ames, IA
Highest Education Level
Customer Service Representatives in Ames, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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