Customer Service Representative Jobs in Snellville, GA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 269 Jobs

Customer Service Representative

  • Peachtree Corners, GA (13 miles from Snellville, GA)
  • 3 hours ago
  • Peachtree Corners, GA (13 miles from Snellville, GA)
  • 3 hours ago

Customer Service Representative DIV 151 - 4427 S Old Peachtree Rd, Peachtree Corners, GA 30071, 4427 S Old Peachtree Rd, Peachtree Corners, Georgia, United States of America Req #1343 Monday, October...

Customer Service Counselor, Part-Time - Financial Aid Customer Service Center

  • Atlanta, GA (20 miles from Snellville, GA)
  • 4 hours ago
  • Atlanta, GA (20 miles from Snellville, GA)
  • 4 hours ago

Customer Service Counselor, Part-Time - Financial Aid Customer Service Center Location: Marietta, Georgia Regular/Temporary: Regular Full/Part Time: Part-Time Job ID: 267031 About Us Are you ready...

Amazon Locker+ Customer Service Associate

  • Atlanta, GA (20 miles from Snellville, GA)
  • 8 hours ago
  • Atlanta, GA (20 miles from Snellville, GA)
  • 8 hours ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Customer Service - Amazon Hiring Now!

  • Atlanta, GA (20 miles from Snellville, GA)
  • 8 hours ago
  • Atlanta, GA (20 miles from Snellville, GA)
  • 8 hours ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Member Service Representative (Full - Time) - McDo

  • McDonough, GA (21 miles from Snellville, GA)
  • 18 hours ago
  • McDonough, GA (21 miles from Snellville, GA)
  • 18 hours ago

at Navy Federal Credit Union in McDonough, Georgia, United States Job Description Overview To provide members and prospective members the full range of products and services offered by Navy...

GreenDrop Customer Service Attendant

  • Lithonia, GA (6 miles from Snellville, GA)
  • 18 hours ago
  • Lithonia, GA (6 miles from Snellville, GA)
  • 18 hours ago

GreenDrop Customer Service Attendant 3.1 3.1 out of 5 stars 2929 Turner Hill Road, Lithonia, GA 30038 Job Title: GreenDrop Attendant Who we are: GreenDrop is rapidly expanding to make donating...

Customer Service Rep - CUSTO007178

  • Covington, GA (19 miles from Snellville, GA)
  • 18 hours ago
  • Covington, GA (19 miles from Snellville, GA)
  • 18 hours ago

You can see some of our favorite projects here.Start your journey with OBE and help us build the future.What Youll Get to DoThe Customer Service Representative is focused on providing excellent customer...

Customer Service Representative 1 - Cohort 2 - 2025

  • McDonough, GA (21 miles from Snellville, GA)
  • 19 hours ago
  • McDonough, GA (21 miles from Snellville, GA)
  • 19 hours ago

Customer service We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal...

Customer Service Specialist

  • Norcross, GA (13 miles from Snellville, GA)
  • 22 hours ago
  • Norcross, GA (13 miles from Snellville, GA)
  • 22 hours ago

Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...

Client Service Representative, National Accounts

  • Atlanta, GA (20 miles from Snellville, GA)
  • 23 hours ago
  • Atlanta, GA (20 miles from Snellville, GA)
  • 23 hours ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Associate Client Advocate, Financial Institutions and Professional Services

  • Atlanta, GA (20 miles from Snellville, GA)
  • 23 hours ago
  • Atlanta, GA (20 miles from Snellville, GA)
  • 23 hours ago

The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal...

Part-Time Customer Service Representative

  • Lawrenceville, GA (11 miles from Snellville, GA)
  • 1 day ago
  • Lawrenceville, GA (11 miles from Snellville, GA)
  • 1 day ago

We at Sheltair are committed to excellence — a philosophy that can be seen in everything we do. Because of our heritage in the construction and aviation industry, we understand the importance of...

National Customer Care Representative

  • Atlanta, GA (20 miles from Snellville, GA)
  • 1 day ago
  • Atlanta, GA (20 miles from Snellville, GA)
  • 1 day ago

As a National Customer Care Rep you will be supporting Vitalants life saving mission by supporting our donors inquires, providing technical support and scheduling assistance via website, live...

Remote Work

Customer Service Associate

  • Winder, GA (23 miles from Snellville, GA)
  • 1 day ago
  • Winder, GA (23 miles from Snellville, GA)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • McDonough, GA (21 miles from Snellville, GA)
  • 1 day ago
  • McDonough, GA (21 miles from Snellville, GA)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Snellville, GA

Moving to Snellville, GA? Find some basic demographic data about Snellville, GA below.


Local
National
87,283
1,816
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Snellville, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Snellville, GA offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Snellville, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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