Customer Service Representative Jobs in Roswell, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Duluth, GA (13 miles from Roswell, GA)
- 17 hours ago
- Duluth, GA (13 miles from Roswell, GA)
- 17 hours ago
DataPath is a global leader in satellite-based communications solutions that solve our customers toughest communications challenges in urgent time frames and under extreme conditions.We specialize...
Dispatch Customer Service Representative
- Atlanta, GA (21 miles from Roswell, GA)
- 21 hours ago
- Atlanta, GA (21 miles from Roswell, GA)
- 21 hours ago
McKenney's has been going strong for more than seven decades. Our culture values people and ideas, and we work together to deliver the most innovative solutions to our customers. We help you grow...
Customer Service Representative
- Peachtree Corners, GA (13 miles from Roswell, GA)
- 1 day ago
- Peachtree Corners, GA (13 miles from Roswell, GA)
- 1 day ago
Customer Service Representative DIV 151 - 4427 S Old Peachtree Rd, Peachtree Corners, GA 30071, 4427 S Old Peachtree Rd, Peachtree Corners, Georgia, United States of America Req #1343 Monday, October...
Customer Service Counselor, Part-Time - Financial Aid Customer Service Center
- Atlanta, GA (21 miles from Roswell, GA)
- 1 day ago
- Atlanta, GA (21 miles from Roswell, GA)
- 1 day ago
Customer Service Counselor, Part-Time - Financial Aid Customer Service Center Location: Marietta, Georgia Regular/Temporary: Regular Full/Part Time: Part-Time Job ID: 267031 About Us Are you ready...
Tech Expert BGCO-Tech Customer Service
- Alpharetta, GA (6 miles from Roswell, GA)
- 1 day ago
- Alpharetta, GA (6 miles from Roswell, GA)
- 1 day ago
When you join Verizon** You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we...
- Norcross, GA (13 miles from Roswell, GA)
- 1 day ago
- Norcross, GA (13 miles from Roswell, GA)
- 1 day ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Client Service Representative, National Accounts
- Atlanta, GA (21 miles from Roswell, GA)
- 1 day ago
- Atlanta, GA (21 miles from Roswell, GA)
- 1 day ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Customer Service Representative
- Kennesaw, GA (12 miles from Roswell, GA)
- 1 day ago
- Kennesaw, GA (12 miles from Roswell, GA)
- 1 day ago
Ascension FBO - Customer Service Representative ARE YOU INTERESTED IN WORKING IN AVIATION?...
Associate Client Advocate, Financial Institutions and Professional Services
- Atlanta, GA (21 miles from Roswell, GA)
- 1 day ago
- Atlanta, GA (21 miles from Roswell, GA)
- 1 day ago
The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal...
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
- Kennesaw, GA (12 miles from Roswell, GA)
- 1 day ago
- Kennesaw, GA (12 miles from Roswell, GA)
- 1 day ago
Under regular supervision, the Customer Service Representative provides customer support for a variety of inquiries, including billing issues and product/service concerns....
Part-Time Customer Service Representative
- Lawrenceville, GA (23 miles from Roswell, GA)
- 2 days ago
- Lawrenceville, GA (23 miles from Roswell, GA)
- 2 days ago
We at Sheltair are committed to excellence — a philosophy that can be seen in everything we do. Because of our heritage in the construction and aviation industry, we understand the importance of...
National Customer Care Representative
- Atlanta, GA (21 miles from Roswell, GA)
- 2 days ago
- Atlanta, GA (21 miles from Roswell, GA)
- 2 days ago
As a National Customer Care Rep you will be supporting Vitalants life saving mission by supporting our donors inquires, providing technical support and scheduling assistance via website, live...
Remote Work- Scottdale, GA (19 miles from Roswell, GA)
- 2 days ago
- Scottdale, GA (19 miles from Roswell, GA)
- 2 days ago
Location: Braselton, GA Positions: Customer Service Representative English and Bilingual Spanish openings!...
Patient Access / Customer Service - Contact Center
- Atlanta, GA (21 miles from Roswell, GA)
- 2 days ago
- Atlanta, GA (21 miles from Roswell, GA)
- 2 days ago
Overview Grow your career with an employee-empowered health care organization who offers life-saving, innovative care. Our compassionate and skilled teams are what set us apart from other health...
Demographic Data for Roswell, GA
Moving to Roswell, GA? Find some basic demographic data about Roswell, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Roswell, GA
Highest Education Level
Customer Service Representatives in Roswell, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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