Customer Service Representative Jobs in Newnan, GA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 32 Jobs

Store Customer Service Specialist

  • Newnan, GA
  • 5 days ago
  • Newnan, GA
  • 5 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Associate

  • Fayetteville, GA (23 miles from Newnan, GA)
  • 1 day ago
  • Fayetteville, GA (23 miles from Newnan, GA)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Temporary

  • Fayetteville, GA (23 miles from Newnan, GA)
  • 1 day ago
  • Fayetteville, GA (23 miles from Newnan, GA)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Newnan, GA
  • 3 days ago
  • Newnan, GA
  • 3 days ago

Establish relationships with customers by communicating and resolving issues. Responsible for order entry and/or maintenance for assigned accounts. Review plant delivery schedules versus requested...

Lead Customer Service Representative

  • Carrollton, GA (19 miles from Newnan, GA)
  • 5 days ago
  • Carrollton, GA (19 miles from Newnan, GA)
  • 5 days ago

Store 2723687: 3008 Alabama Ave, Bremen, Georgia 30110 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Pharmacy Customer Service Associate

  • Union City, GA (22 miles from Newnan, GA)
  • 6 days ago
  • Union City, GA (22 miles from Newnan, GA)
  • 6 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Lead Customer Service Representative, Full or Part Time

  • Carrollton, GA (19 miles from Newnan, GA)
  • 6 days ago
  • Carrollton, GA (19 miles from Newnan, GA)
  • 6 days ago

Store 2723676: 1123 N Park St, Carrollton, Georgia 30117 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Carrollton, GA (19 miles from Newnan, GA)
  • 6 days ago
  • Carrollton, GA (19 miles from Newnan, GA)
  • 6 days ago

Store 2723676: 1123 N Park St, Carrollton, Georgia 30117 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service/Sales

  • Fayetteville, GA (23 miles from Newnan, GA)
  • 6 days ago
  • Fayetteville, GA (23 miles from Newnan, GA)
  • 6 days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Customer Service Representative II

  • Tyrone, GA (17 miles from Newnan, GA)
  • 8 days ago
  • Tyrone, GA (17 miles from Newnan, GA)
  • 8 days ago

Line of Business: RMC Pay Range: $41,580.00 $51,286.66 About Us: Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates...

Customer Service Representative

  • Newnan, GA
  • 9 days ago
  • Newnan, GA
  • 9 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Rep(04190) - 2100 Highway 54

  • Peachtree City, GA (16 miles from Newnan, GA)
  • 9 days ago
  • Peachtree City, GA (16 miles from Newnan, GA)
  • 9 days ago

But here are a few skills you should have to be a successful Customer Service Representative: Happy customers keep us in business....

Customer Service Rep(03593) - 9165 Roosevelt Highway

  • Palmetto, GA (14 miles from Newnan, GA)
  • 10 days ago
  • Palmetto, GA (14 miles from Newnan, GA)
  • 10 days ago

But here are a few skills you should have to be a successful Customer Service Representative: Happy customers keep us in business....

Customer Experience Coordinator

  • Newnan, GA
  • 11 days ago
  • Newnan, GA
  • 11 days ago

Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to...

Customer Service Rep(05717) - 12 W Washington St

  • Newnan, GA
  • 11 days ago
  • Newnan, GA
  • 11 days ago

But here are a few skills you should have to be a successful Customer Service Representative: Happy customers keep us in business....

Demographic Data for Newnan, GA

Moving to Newnan, GA? Find some basic demographic data about Newnan, GA below.


Local
National
97,164
2,224
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Newnan, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Newnan, GA offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.5%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Newnan, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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