Customer Service Representative Jobs in Mcdonough, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Loganville, GA (24 miles from Mcdonough, GA)
- 4 hours ago
- Loganville, GA (24 miles from Mcdonough, GA)
- 4 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Hampton, GA (16 miles from Mcdonough, GA)
- 6 hours ago
- Hampton, GA (16 miles from Mcdonough, GA)
- 6 hours ago
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...
- Decatur, GA (24 miles from Mcdonough, GA)
- 13 hours ago
- Decatur, GA (24 miles from Mcdonough, GA)
- 13 hours ago
Must Haves: Basic computer skills - Understanding of Microsoft Office Suite 2-5+ years of Customer Service experience and/or Sales experience Organized, reliable, & meet deadlines Strong written...
Customer Care Representative (Remote)
- Social Circle, GA (23 miles from Mcdonough, GA)
- 16 hours ago
- Social Circle, GA (23 miles from Mcdonough, GA)
- 16 hours ago
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global...
Remote WorkMember Service Representative (Full-Time) - Snellv
- Snellville, GA (21 miles from Mcdonough, GA)
- 1 day ago
- Snellville, GA (21 miles from Mcdonough, GA)
- 1 day ago
at Navy Federal Credit Union in Snellville, Georgia, United States Job Description Overview To provide members and prospective members the full range of products and services offered by Navy...
Part-Time Retail Sales Associate
- Riverdale, GA (21 miles from Mcdonough, GA)
- 1 day ago
- Riverdale, GA (21 miles from Mcdonough, GA)
- 1 day ago
Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...
Retail Customer Service Cashier
- Jackson, GA (12 miles from Mcdonough, GA)
- 2 days ago
- Jackson, GA (12 miles from Mcdonough, GA)
- 2 days ago
Req ID: 452605 Address: 115 Truckstop Way Jackson, GA, 30233 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Dominos Customer Service Rep (08981)
- Loganville, GA (24 miles from Mcdonough, GA)
- 3 days ago
- Loganville, GA (24 miles from Mcdonough, GA)
- 3 days ago
Company Description Domino's began humbly in 1960, with a history of starting small but dreaming big, which remains at the core of our brand. Hard work, ambition, and a passion for pizza have...
Customer Service - Self Storage Manager
- Decatur, GA (24 miles from Mcdonough, GA)
- 3 days ago
- Decatur, GA (24 miles from Mcdonough, GA)
- 3 days ago
Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including...
Customer Service Representative - Nalley Kia
- Stonecrest, GA (13 miles from Mcdonough, GA)
- 3 days ago
- Stonecrest, GA (13 miles from Mcdonough, GA)
- 3 days ago
The Customer Service Representative is the face of the dealership for service customers....
DoD SkillBridge Fellowship - Member Service Representative (McDonough, GA)
- McDonough, GA
- 3 days ago
- McDonough, GA
- 3 days ago
TRANSITIONING SERVICE MEMBERS ONLY AS PART OF THE DOD SKILLBRIDGE PROGRAM To offer eligible Service Members currently approved to participate in the DoD SkillBridge program the opportunity to gain...
Customer Service Representative
- Covington, GA (12 miles from Mcdonough, GA)
- 4 days ago
- Covington, GA (12 miles from Mcdonough, GA)
- 4 days ago
Start your new career as a Customer Service Representative with MAU at our client in Covington, GA....
Summary The Counter Sales Associate is responsible for our sales counter at one of our wholesale HVAC distributorships that carries multiple brands of equipment, parts, and supplies. The goal of...
Customer Service Rep(05729) - 1200 West Avenue, SW
- Conyers, GA (16 miles from Mcdonough, GA)
- 5 days ago
- Conyers, GA (16 miles from Mcdonough, GA)
- 5 days ago
You got game? You got spring in your step? You want the best job in the world? Even if you just need a second job for some extra cash, you've found the right place.As a Customer Service Rep, you...
Demographic Data for Mcdonough, GA
Moving to Mcdonough, GA? Find some basic demographic data about Mcdonough, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Mcdonough, GA
Highest Education Level
Customer Service Representatives in Mcdonough, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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