Customer Service Representative Jobs in Macon, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Account Representative
- Fort Valley, GA (23 miles from Macon, GA)
- 17 hours ago
- Fort Valley, GA (23 miles from Macon, GA)
- 17 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Warner Robins, GA (16 miles from Macon, GA)
- 1 day ago
- Warner Robins, GA (16 miles from Macon, GA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Req ID: 452609 Address: 1190 Frank Amerson Parkway Macon, GA, 31216 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Customer Service Representative
- Byron, GA (15 miles from Macon, GA)
- 4 days ago
- Byron, GA (15 miles from Macon, GA)
- 4 days ago
Store 2703146: 303 Georgia 49, Byron, Georgia 31008 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative - Macon, GA Salary: $17.50 per hour / $35,262.50 annually When you grow, GEICO grows....
Customer Service Representative
- Gray, GA (14 miles from Macon, GA)
- 5 days ago
- Gray, GA (14 miles from Macon, GA)
- 5 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Part-Time Customer Service Representative
- Byron, GA (15 miles from Macon, GA)
- 8 days ago
- Byron, GA (15 miles from Macon, GA)
- 8 days ago
Join Our Dynamic Team as a Part-Time Customer Service Representative in Warner Robins, Georgia - Where Integrity, Collaboration, and Professional Growth Thrive!...
Customer Service Rep(08872) - 4319 Hartley Bridge Suite 120
- Macon, GA
- 10 days ago
- Macon, GA
- 10 days ago
Title Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
Customer Service Representative
- Centerville, GA (13 miles from Macon, GA)
- 12 days ago
- Centerville, GA (13 miles from Macon, GA)
- 12 days ago
Store 2703142: 3500 Hwy 41 North, Centerville, Georgia 31028 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Service Representative
- Warner Robins, GA (16 miles from Macon, GA)
- 14 days ago
- Warner Robins, GA (16 miles from Macon, GA)
- 14 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
We have a captivating opportunity for you out of Macon, GA as a Customer Service Representative....
Part-Time Retail Sales Associate
- Warner Robins, GA (16 miles from Macon, GA)
- 15 days ago
- Warner Robins, GA (16 miles from Macon, GA)
- 15 days ago
Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...
Customer Service Representative
- Forsyth, GA (22 miles from Macon, GA)
- 20 days ago
- Forsyth, GA (22 miles from Macon, GA)
- 20 days ago
Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...
Demographic Data for Macon, GA
Moving to Macon, GA? Find some basic demographic data about Macon, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Macon, GA
Highest Education Level
Customer Service Representatives in Macon, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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