Customer Service Representative Jobs in Kennesaw, GA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 263 Jobs

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

Roswell, GA (12 miles from Kennesaw, GA)
14 hours ago

Roswell, GA (12 miles from Kennesaw, GA)
14 hours ago

Please apply from a laptop or desktop. Three things to DECIDE if contract work is for you: Omni Platform Overview - Click to review BEFORE starting your registration to qualify! Overview Omni...

Remote Work

Store Customer Service Specialist

Alpharetta, GA (18 miles from Kennesaw, GA)
1 day ago

Alpharetta, GA (18 miles from Kennesaw, GA)
1 day ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Representative

Atlanta, GA (23 miles from Kennesaw, GA)
10 hours ago

Atlanta, GA (23 miles from Kennesaw, GA)
10 hours ago

For 80 years, Murata Electronics has been a tireless innovator, committed to developing technologies that profoundly change the world around us. Our solutions are inside more state-of-the-art...

Customer Advocate II

Atlanta, GA (23 miles from Kennesaw, GA)
10 hours ago

Atlanta, GA (23 miles from Kennesaw, GA)
10 hours ago

If you are a GPI employee, please click the Employee Login before applying. At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that...

Client Service Associate

Atlanta, GA (23 miles from Kennesaw, GA)
11 hours ago

Atlanta, GA (23 miles from Kennesaw, GA)
11 hours ago

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...

Customer Service Representative

Marietta, GA (6 miles from Kennesaw, GA)
11 hours ago

Marietta, GA (6 miles from Kennesaw, GA)
11 hours ago

The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....

Customer Service Specialist - Now Hiring

Austell, GA (13 miles from Kennesaw, GA)
16 hours ago

Austell, GA (13 miles from Kennesaw, GA)
16 hours ago

Ready to enhance your customer service skill set, earn more and advance your career? Experienced customer service professionals are on the front lines they keep businesses moving, resolve a wide...

SureFit: Technical Customer Support Representative II

Alpharetta, GA (18 miles from Kennesaw, GA)
21 hours ago

Alpharetta, GA (18 miles from Kennesaw, GA)
21 hours ago

Why Us: With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions,...

Customer Service Associate - Temporary

Atlanta, GA (23 miles from Kennesaw, GA)
22 hours ago

Atlanta, GA (23 miles from Kennesaw, GA)
22 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep

Brookhaven, GA (18 miles from Kennesaw, GA)
1 day ago

Brookhaven, GA (18 miles from Kennesaw, GA)
1 day ago

Experience 1 year prior outside foodservice sales coordination or customer support experience Preferred: Previous call center experience Professional Skills Strong telephone communication skills Able...

Remote Customer Support Rep No Calls, Just Emails & Chats

Atlanta, GA (23 miles from Kennesaw, GA)
1 day ago

Atlanta, GA (23 miles from Kennesaw, GA)
1 day ago

Now Hiring: Remote Customer Support Representative No Calls Required Pay: $40/hr + Full Benefits & Paid Training We are looking for a **Remote Customer Support Representative** to assist clients...

Remote Work

Client Advocate

Atlanta, GA (23 miles from Kennesaw, GA)
1 day ago

Atlanta, GA (23 miles from Kennesaw, GA)
1 day ago

Job Details Job Location : The Shepherds Inn - Atlanta, GA Position Type : Full Time Salary Range : $35,000.00 - $41,000.00 Salary/year Job Shift : Day Job Category : Nonprofit - Social Services...

Customer Service Representative

Atlanta, GA (23 miles from Kennesaw, GA)
1 day ago

Atlanta, GA (23 miles from Kennesaw, GA)
1 day ago

Customer Service Representative#25-52116 Atlanta, GA All On-site Job Description Supplier Max Bill Rate: ***/hr Fully remote The hours are 8am-5pm with 2 - 15min breaks, lunch....

Customer Service Representative

Marietta, GA (6 miles from Kennesaw, GA)
1 day ago

Marietta, GA (6 miles from Kennesaw, GA)
1 day ago

CUSTOMER SERVICE REPRESENTATIVE The Customer Service Representative is a key role for Guardian Access Solutions as they are the first point of contact all customers....

Client Services Representative III

Alpharetta, GA (18 miles from Kennesaw, GA)
1 day ago

Alpharetta, GA (18 miles from Kennesaw, GA)
1 day ago

Job title: Client Services Representative III Reports to: Client Services Manager Department: Ovvi Location: Alpharetta, GA (Hybrid) Grade: 10 Our Company: Priority Technology Holdings, Inc. is a...

View all 263 jobs

Demographic Data for Kennesaw, GA

Moving to Kennesaw, GA? Find some basic demographic data about Kennesaw, GA below.

Median Age

Average Household Income

Home Value vs Household Income in Kennesaw, GA

Local

National

Total Population

98,324

Number of Businesses

3,186

City Size

Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Kennesaw, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Kennesaw, GA offer the following education background

Bachelor's Degree

30.8%

High School or GED

27.4%

Associate's Degree

16.1%

Vocational Degree or Certification

12.9%

Master's Degree

7.9%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Kennesaw, GA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Representative Related Career Advice Articles

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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

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