Customer Service Representative Jobs in Johns Creek, GA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 218 Jobs

Customer Service Engineer

Duluth, GA (7 miles from Johns Creek, GA)
6 hours ago

Duluth, GA (7 miles from Johns Creek, GA)
6 hours ago

DataPath is a global leader in satellite-based communications solutions that solve our customers toughest communications challenges in urgent time frames and under extreme conditions.We specialize...

Customer Service Representative

Peachtree Corners, GA (10 miles from Johns Creek, GA)
14 hours ago

Peachtree Corners, GA (10 miles from Johns Creek, GA)
14 hours ago

Customer Service Representative DIV 151 - 4427 S Old Peachtree Rd, Peachtree Corners, GA 30071, 4427 S Old Peachtree Rd, Peachtree Corners, Georgia, United States of America Req #1343 Monday, October...

GreenDrop Customer Service Attendant

Lithonia, GA (24 miles from Johns Creek, GA)
1 day ago

Lithonia, GA (24 miles from Johns Creek, GA)
1 day ago

GreenDrop Customer Service Attendant 3.1 3.1 out of 5 stars 2929 Turner Hill Road, Lithonia, GA 30038 Job Title: GreenDrop Attendant Who we are: GreenDrop is rapidly expanding to make donating...

Tech Expert BGCO-Tech Customer Service

Alpharetta, GA (5 miles from Johns Creek, GA)
1 day ago

Alpharetta, GA (5 miles from Johns Creek, GA)
1 day ago

When you join Verizon** You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we...

Customer Service Specialist

Norcross, GA (10 miles from Johns Creek, GA)
1 day ago

Norcross, GA (10 miles from Johns Creek, GA)
1 day ago

Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...

Customer Service Representative

Kennesaw, GA (22 miles from Johns Creek, GA)
1 day ago

Kennesaw, GA (22 miles from Johns Creek, GA)
1 day ago

Ascension FBO - Customer Service Representative ARE YOU INTERESTED IN WORKING IN AVIATION?...

Customer Account Representative

Roswell, GA (9 miles from Johns Creek, GA)
1 day ago

Roswell, GA (9 miles from Johns Creek, GA)
1 day ago

Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...

Customer Service Rep

Kennesaw, GA (22 miles from Johns Creek, GA)
1 day ago

Kennesaw, GA (22 miles from Johns Creek, GA)
1 day ago

Under regular supervision, the Customer Service Representative provides customer support for a variety of inquiries, including billing issues and product/service concerns....

Part-Time Customer Service Representative

Lawrenceville, GA (16 miles from Johns Creek, GA)
1 day ago

Lawrenceville, GA (16 miles from Johns Creek, GA)
1 day ago

We at Sheltair are committed to excellence — a philosophy that can be seen in everything we do. Because of our heritage in the construction and aviation industry, we understand the importance of...

Customer Service Hiring Event

Scottdale, GA (20 miles from Johns Creek, GA)
1 day ago

Scottdale, GA (20 miles from Johns Creek, GA)
1 day ago

Location: Braselton, GA Positions: Customer Service Representative English and Bilingual Spanish openings!...

Customer Service Commercial Vehicle Sales Rep

Doraville, GA (13 miles from Johns Creek, GA)
2 days ago

Doraville, GA (13 miles from Johns Creek, GA)
2 days ago

Customer Service Commercial Vehicle Sales Rep Location: Doraville, GA Type: Contract with potential to go permanent Pay: $18–$21/hr DOE + $15 bonus per order once permanent Schedule:...

Client Service Associate

Suwanee, GA (7 miles from Johns Creek, GA)
2 days ago

Suwanee, GA (7 miles from Johns Creek, GA)
2 days ago

At Jackson Hewitt, and its Franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency....

Customer Service Representative

Alpharetta, GA (5 miles from Johns Creek, GA)
2 days ago

Alpharetta, GA (5 miles from Johns Creek, GA)
2 days ago

dedicated Customer Service Representative to join our team....

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time

Marietta, GA (21 miles from Johns Creek, GA)
2 days ago

Marietta, GA (21 miles from Johns Creek, GA)
2 days ago

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

Customer Service Associate - Morning Shift

Woodstock, GA (13 miles from Johns Creek, GA)
2 days ago

Woodstock, GA (13 miles from Johns Creek, GA)
2 days ago

Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

View all 218 jobs

Demographic Data for Johns Creek, GA

Moving to Johns Creek, GA? Find some basic demographic data about Johns Creek, GA below.

Median Age

Average Household Income

Home Value vs Household Income in Johns Creek, GA

Local

National

Total Population

10,712,033

Number of Businesses

252,498

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Omnichannel for Customer Service

With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Johns Creek, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Johns Creek, GA offer the following education background

Bachelor's Degree

30.9%

High School or GED

27.3%

Associate's Degree

16.1%

Vocational Degree or Certification

13.0%

Master's Degree

7.9%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Johns Creek, GA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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