Customer Service Representative Jobs in Gainesville, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Cumming, GA (20 miles from Gainesville, GA)
- 4 hours ago
- Cumming, GA (20 miles from Gainesville, GA)
- 4 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- Braselton, GA (12 miles from Gainesville, GA)
- 7 hours ago
- Braselton, GA (12 miles from Gainesville, GA)
- 7 hours ago
Responsible for learning procedural, policy and system enhancements and adapting to changes as they occur Job Requirements REQUIREMENTS: Must have prior call center experience....
Do you love helping others and have a sense of urgency with issue resolution? Are you a planning, communication, and customer service expert?We are looking for individuals who are genuine about...
Ready to enhance your customer service skill set, earn more and advance your career? Experienced customer service professionals are on the front lines they keep businesses moving, resolve a wide...
- Buford, GA (18 miles from Gainesville, GA)
- 1 day ago
- Buford, GA (18 miles from Gainesville, GA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Oakwood, GA (9 miles from Gainesville, GA)
- 2 days ago
- Oakwood, GA (9 miles from Gainesville, GA)
- 2 days ago
Preferred Qualifications Preferred Experience: 1 - 2 Years of Customer service and/or call center experience within the food service industry....
Retail Customer Service Cashier
- Commerce, GA (18 miles from Gainesville, GA)
- 2 days ago
- Commerce, GA (18 miles from Gainesville, GA)
- 2 days ago
Req ID: 453597 Address: 4855 Maysville Road Commerce, GA, 30529 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Lead Customer Service Associate Job
- Commerce, GA (18 miles from Gainesville, GA)
- 2 days ago
- Commerce, GA (18 miles from Gainesville, GA)
- 2 days ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash...
Lead Customer Service Associate Job Commerce, GA
- Commerce, GA (18 miles from Gainesville, GA)
- 3 days ago
- Commerce, GA (18 miles from Gainesville, GA)
- 3 days ago
Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash...
The customer service representative will aid our sales and marketing division to meet directly with consumers and identify their needs....
Customer Service Representative
- Cumming, GA (20 miles from Gainesville, GA)
- 5 days ago
- Cumming, GA (20 miles from Gainesville, GA)
- 5 days ago
Customer Service Representative 2.8 2.8 out of 5 stars Cumming, GA Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led...
Customer Service Support Specialist - IT Customer Service and Support
- Suwanee, GA (23 miles from Gainesville, GA)
- 6 days ago
- Suwanee, GA (23 miles from Gainesville, GA)
- 6 days ago
Position Type: Professional/Technical/ Customer Svc Support Spec Date Posted: 3/5/2025 Location: Instructional Support Center Date Available: 03/10/2025 Job Code: Customer Svc Support Spec -...
Dominos Customer Service Rep (03572)
- Flowery Branch, GA (11 miles from Gainesville, GA)
- 6 days ago
- Flowery Branch, GA (11 miles from Gainesville, GA)
- 6 days ago
Company Description Domino's began humbly in 1960, with a history of starting small but dreaming big, which remains at the core of our brand. Hard work, ambition, and a passion for pizza have...
- Dahlonega, GA (22 miles from Gainesville, GA)
- 6 days ago
- Dahlonega, GA (22 miles from Gainesville, GA)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Retail Loss Prevention Customer Service Associate II
- Buford, GA (18 miles from Gainesville, GA)
- 7 days ago
- Buford, GA (18 miles from Gainesville, GA)
- 7 days ago
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to...
Demographic Data for Gainesville, GA
Moving to Gainesville, GA? Find some basic demographic data about Gainesville, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Gainesville, GA
Highest Education Level
Customer Service Representatives in Gainesville, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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