Customer Service Representative Jobs in Dunwoody, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Roswell, GA (5 miles from Dunwoody, GA)
- 8 hours ago
- Roswell, GA (5 miles from Dunwoody, GA)
- 8 hours ago
Please apply from a laptop or desktop. Three things to DECIDE if contract work is for you: Omni Platform Overview - Click to review BEFORE starting your registration to qualify! Overview Omni...
Remote WorkStore Customer Service Specialist
- Alpharetta, GA (10 miles from Dunwoody, GA)
- 1 day ago
- Alpharetta, GA (10 miles from Dunwoody, GA)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Duluth, GA (9 miles from Dunwoody, GA)
- 3 hours ago
- Duluth, GA (9 miles from Dunwoody, GA)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Atlanta, GA (16 miles from Dunwoody, GA)
- 4 hours ago
- Atlanta, GA (16 miles from Dunwoody, GA)
- 4 hours ago
For 80 years, Murata Electronics has been a tireless innovator, committed to developing technologies that profoundly change the world around us. Our solutions are inside more state-of-the-art...
- Atlanta, GA (16 miles from Dunwoody, GA)
- 4 hours ago
- Atlanta, GA (16 miles from Dunwoody, GA)
- 4 hours ago
If you are a GPI employee, please click the Employee Login before applying. At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that...
- Atlanta, GA (16 miles from Dunwoody, GA)
- 4 hours ago
- Atlanta, GA (16 miles from Dunwoody, GA)
- 4 hours ago
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
Customer Service Representative
- Marietta, GA (13 miles from Dunwoody, GA)
- 5 hours ago
- Marietta, GA (13 miles from Dunwoody, GA)
- 5 hours ago
The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....
- Buford, GA (20 miles from Dunwoody, GA)
- 5 hours ago
- Buford, GA (20 miles from Dunwoody, GA)
- 5 hours ago
Responsibilities The primary role of the Client Services Representative (CSR) is to be responsible for delivering superior customer service in all customer interactions, such as:; order entry and...
Part Time Flexible Customer Service Associate
- College Park, GA (24 miles from Dunwoody, GA)
- 6 hours ago
- College Park, GA (24 miles from Dunwoody, GA)
- 6 hours ago
The Part Time Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer...
Customer Service Specialist - Now Hiring
- Austell, GA (20 miles from Dunwoody, GA)
- 10 hours ago
- Austell, GA (20 miles from Dunwoody, GA)
- 10 hours ago
Ready to enhance your customer service skill set, earn more and advance your career? Experienced customer service professionals are on the front lines they keep businesses moving, resolve a wide...
SureFit: Technical Customer Support Representative II
- Alpharetta, GA (10 miles from Dunwoody, GA)
- 15 hours ago
- Alpharetta, GA (10 miles from Dunwoody, GA)
- 15 hours ago
Why Us: With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions,...
Customer Service Associate - Temporary
- Atlanta, GA (16 miles from Dunwoody, GA)
- 16 hours ago
- Atlanta, GA (16 miles from Dunwoody, GA)
- 16 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Brookhaven, GA (7 miles from Dunwoody, GA)
- 18 hours ago
- Brookhaven, GA (7 miles from Dunwoody, GA)
- 18 hours ago
Experience 1 year prior outside foodservice sales coordination or customer support experience Preferred: Previous call center experience Professional Skills Strong telephone communication skills Able...
Remote Customer Support Rep No Calls, Just Emails & Chats
- Atlanta, GA (16 miles from Dunwoody, GA)
- 19 hours ago
- Atlanta, GA (16 miles from Dunwoody, GA)
- 19 hours ago
Now Hiring: Remote Customer Support Representative No Calls Required Pay: $40/hr + Full Benefits & Paid Training We are looking for a **Remote Customer Support Representative** to assist clients...
Remote WorkCustomer Service Representative - Bilingual Spanish
- Duluth, GA (9 miles from Dunwoody, GA)
- 20 hours ago
- Duluth, GA (9 miles from Dunwoody, GA)
- 20 hours ago
Education Qualifications: High School Diploma or General Education Development (GED) required Required Qualifications: Must be local to the Duluth, GA area Must be Bilingual (Spanish speaking)...
Demographic Data for Dunwoody, GA
Moving to Dunwoody, GA? Find some basic demographic data about Dunwoody, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Dunwoody, GA
Highest Education Level
Customer Service Representatives in Dunwoody, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Reception
- Inbound/Outbound Calling
- Reimbursement
- Energetic
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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