Customer Service Representative Jobs in Columbus, GA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 26 Jobs

Customer Care Representative II

  • Columbus, GA
  • 2 days ago
  • Columbus, GA
  • 2 days ago

Anticipated End Date: 2025-04-23 Position Title: Customer Care Representative II Job Description: Customer Care Representative II Location: Within 50 miles of a Pulse Point location in Tampa,...

Customer Care Specialist - Onsite (Columbus, GA)

  • Columbus, GA
  • 3 days ago
  • Columbus, GA
  • 3 days ago

Salary Range: $37,440 to $42,800 Job Posting End Date: This job will be posted on an ongoing basis. Weve Got You Under Our Wing We are the duck. We develop and empower our people, cultivate...

Customer Service Representative, Full or Part Time

  • Columbus, GA
  • 9 days ago
  • Columbus, GA
  • 9 days ago

Store 2706692: 3841 Miller Rd, Columbus, Georgia 31909 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Care Specialist I - onsite, Columbus - Bilingual Spanish highly preferred #24907 Columbus, Georgia, United States Full-time/Part-time Full-time Shift First Location Columbus, Georgia,...

Automotive Customer Service Advisor

  • Phenix City, AL (18 miles from Columbus, GA)
  • 16 days ago
  • Phenix City, AL (18 miles from Columbus, GA)
  • 16 days ago

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...

Customer Service Associate Seasonal Jan thru Apr 25

  • Columbus, GA
  • 18 days ago
  • Columbus, GA
  • 18 days ago

Benefits: Flexible schedule Opportunity for advancement Training & development Jackson Hewitt Tax Service is hiring Customer Service Associates for the 2025 tax season in our Columbus, GA and...

BDC Customer Service Agent - Rivertown Subaru

  • Cataula, GA (11 miles from Columbus, GA)
  • 19 days ago
  • Cataula, GA (11 miles from Columbus, GA)
  • 19 days ago

Overview Rivertown Subaru CONSIDER A CAREER WITH US! Rivertown Subaru is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified BDC Customer...

Member Service Representative (Full-Time) - Central Columbus/North Columbus Columbus, GA, United States (On-site) Job Description To provide members and prospective members the full range of...

Bilingual Spanish Customer Care Specialist I - onsite, Columbus

  • Columbus, GA
  • 27 days ago
  • Columbus, GA
  • 27 days ago

Job Summary Under direct supervision, and in accordance with established policies and procedures, responds to telephone, email and internet-based inquiries from Synovus customers in a...

Customer Service Rep(05774) - 4908 Buena Vista

  • Columbus, GA
  • 29 days ago
  • Columbus, GA
  • 29 days ago

Duties & Responsibilities: We are looking for Customer Service Representatives with pep, personality and people skills....

Retail Customer Service Cashier

  • Smiths Station, AL (21 miles from Columbus, GA)
  • 30+ days ago
  • Smiths Station, AL (21 miles from Columbus, GA)
  • 30+ days ago

Req ID: 452603 Address: 747 Lee Road 248 Smiths Station, AL, 36877 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...

Customer Account Representative

  • Columbus, GA
  • 60+ days ago
  • Columbus, GA
  • 60+ days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Rep(05772) - 2534 Wynnton Road

  • Columbus, GA
  • 90+ days ago
  • Columbus, GA
  • 90+ days ago

Duties & Responsibilities: We are looking for Customer Service Representatives with pep, personality and people skills....

Customer Service Rep(05770) - 9177 Marne Road

  • Fort Benning, GA (12 miles from Columbus, GA)
  • 90+ days ago
  • Fort Benning, GA (12 miles from Columbus, GA)
  • 90+ days ago

Duties & Responsibilities: We are looking for Customer Service Representatives with pep, personality and people skills....

Retail Customer Service Associate

  • Columbus, GA
  • 30+ days ago
  • Columbus, GA
  • 30+ days ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Demographic Data for Columbus, GA

Moving to Columbus, GA? Find some basic demographic data about Columbus, GA below.


Local
National
10,712,033
252,498

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Columbus, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Columbus, GA offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Columbus, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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