Customer Service Representative Jobs in Columbus, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Then a Customer Service Representative position at Concentrix is just the right place for you!...
Customer Service Associate - Temporary
- Phenix City, AL (18 miles from Columbus, GA)
- 1 day ago
- Phenix City, AL (18 miles from Columbus, GA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
at Navy Federal Credit Union in Columbus, Georgia, United States Job Description Overview To provide members and prospective members the full range of products and services offered by Navy Federal...
Retail Customer Service Cashier
- Smiths Station, AL (21 miles from Columbus, GA)
- 2 days ago
- Smiths Station, AL (21 miles from Columbus, GA)
- 2 days ago
Req ID: 452603 Address: 747 Lee Road 248 Smiths Station, AL, 36877 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Salary Range: $37,440 to $42,800 Job Posting End Date: This job will be posted on an ongoing basis. We've Got You Under Our Wing We are the duck. We develop and empower our people, cultivate...
Position Requirements Job Requirements: At least 3 years of customer service representative experience Previous experience within the facility maintenance or construction industries is a plus A consistent...
- Phenix City, AL (18 miles from Columbus, GA)
- 6 days ago
- Phenix City, AL (18 miles from Columbus, GA)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Representative, Full or Part Time
- Phenix City, AL (18 miles from Columbus, GA)
- 9 days ago
- Phenix City, AL (18 miles from Columbus, GA)
- 9 days ago
Store 2706696: 1800 Stadium Dr, Phenix City, Alabama 36867 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Rep(08873) - 6010 Muscogee Creekway
- Fort Benning, GA (12 miles from Columbus, GA)
- 10 days ago
- Fort Benning, GA (12 miles from Columbus, GA)
- 10 days ago
Duties & Responsibilities:We are looking for Customer Service Representatives with pep, personality and people skills....
Customer Service Representative
- Phenix City, AL (18 miles from Columbus, GA)
- 12 days ago
- Phenix City, AL (18 miles from Columbus, GA)
- 12 days ago
Store 2706722: 3724 S Railroad St, Phenix City, Alabama 36867 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Anticipated End Date: 2025-03-28 Position Title: Customer Care Representative I - FEP Job Description: Title: Customer Care Representative I - FEP Location: This position will work a hybrid model...
Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be...
What You Will Be Doing: As the customer service representative (on-site), you will be essential in ensuring the proper communication within the Machine Service Center as well as with customers, internal...
Treasury Service Specialist - Customer Care, Columbus or Roswell M-F 9a-6p
- Columbus, GA
- 18 days ago
- Columbus, GA
- 18 days ago
Treasury Service Specialist - Customer Care, Columbus or Roswell M-F 9a-6p Synovus - 3.3 Columbus, GA Job Details Full-time Estimated: $40.1K - $50.1K a year 3 hours ago Qualifications Customer...
Demographic Data for Columbus, GA
Moving to Columbus, GA? Find some basic demographic data about Columbus, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Columbus, GA
Highest Education Level
Customer Service Representatives in Columbus, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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