Customer Service Representative Jobs in Carrollton, GA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 34 Jobs

Client Service Representative (Part-time)

  • Douglasville, GA (22 miles from Carrollton, GA)
  • 1 day ago
  • Douglasville, GA (22 miles from Carrollton, GA)
  • 1 day ago

Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....

Client Service Specialist (Teller)

  • Douglasville, GA (22 miles from Carrollton, GA)
  • 2 days ago
  • Douglasville, GA (22 miles from Carrollton, GA)
  • 2 days ago

Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and...

Customer Service Associate

  • Carrollton, GA
  • 4 days ago
  • Carrollton, GA
  • 4 days ago

Join our team and live the Ollie-tude! : ( Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy,...

Pharmacy Customer Service Associate

  • Carrollton, GA
  • 5 days ago
  • Carrollton, GA
  • 5 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Experience Specialist

  • Newnan, GA (19 miles from Carrollton, GA)
  • 6 days ago
  • Newnan, GA (19 miles from Carrollton, GA)
  • 6 days ago

Reporting to the Customer Experience Manager of the Newnan, GA manufacturing facility, we are actively seeking a results-oriented Customer Experience Specialist. The Customer Experience Specialist...

Customer Service Representative

  • Carrollton, GA
  • 7 days ago
  • Carrollton, GA
  • 7 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • Bremen, GA (12 miles from Carrollton, GA)
  • 8 days ago
  • Bremen, GA (12 miles from Carrollton, GA)
  • 8 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative 1

  • Carrollton, GA
  • 10 days ago
  • Carrollton, GA
  • 10 days ago

Customer Service Representative 1 Carroll County Health Department District 4 Public Health 1004 Newnan Road Carrollton, GA 30116 Under direct supervision, works and communicates with the general public...

Customer Service Representative

  • Carrollton, GA
  • 16 days ago
  • Carrollton, GA
  • 16 days ago

Customer Service Representative Apply now Date: Apr 1, 2025 Location: Carrollton, GA, US, 30117 Company: Southwire Company LLC A leader in technology and innovation, Southwire Company, LLC is one of...

Retail Customer Service Cashier

  • Waco, GA (10 miles from Carrollton, GA)
  • 30+ days ago
  • Waco, GA (10 miles from Carrollton, GA)
  • 30+ days ago

Req ID: 452598 Address: 523 Atlantic Ave. Waco, GA, 30182 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...

Customer Service Rep(03593) - 9165 Roosevelt Highway

  • Palmetto, GA (20 miles from Carrollton, GA)
  • 45+ days ago
  • Palmetto, GA (20 miles from Carrollton, GA)
  • 45+ days ago

But here are a few skills you should have to be a successful Customer Service Representative: Happy customers keep us in business....

Customer Service Rep(05717) - 12 W Washington St

  • Newnan, GA (19 miles from Carrollton, GA)
  • 45+ days ago
  • Newnan, GA (19 miles from Carrollton, GA)
  • 45+ days ago

But here are a few skills you should have to be a successful Customer Service Representative: Happy customers keep us in business....

Retail Customer Experience Coordinator

  • Newnan, GA (19 miles from Carrollton, GA)
  • 90+ days ago
  • Newnan, GA (19 miles from Carrollton, GA)
  • 90+ days ago

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Customer Service Rep(04170) - 821 Bankhead Highway

  • Carrollton, GA
  • 90+ days ago
  • Carrollton, GA
  • 90+ days ago

But here are a few skills you should have to be a successful Customer Service Representative: Happy customers keep us in business....

Customer Service Rep(03561) - 6525 Hiram-Douglasville Hwy

  • Douglasville, GA (22 miles from Carrollton, GA)
  • 90+ days ago
  • Douglasville, GA (22 miles from Carrollton, GA)
  • 90+ days ago

But here are a few skills you should have to be a successful Customer Service Representative: Happy customers keep us in business....

Demographic Data for Carrollton, GA

Moving to Carrollton, GA? Find some basic demographic data about Carrollton, GA below.


Local
National
63,465
1,398
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Carrollton, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Carrollton, GA offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Carrollton, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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