Customer Service Representative Jobs in Augusta, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...
Job Description: IT Support Customer Service Engineer Location: Augusta, VA Location: Birmingham, VA Onsite Please join us as an onsite Systems Administrator supporting the Department of Veterans...
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to...
Consumer Loan Specialist - Sales Customer Service
- North Augusta, SC (6 miles from Augusta, GA)
- 6 days ago
- North Augusta, SC (6 miles from Augusta, GA)
- 6 days ago
Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...
Position Requirements Job Requirements: At least 3 years of customer service representative experience Previous experience within the facility maintenance or construction industries is a plus A consistent...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Representative
- Graniteville, SC (12 miles from Augusta, GA)
- 7 days ago
- Graniteville, SC (12 miles from Augusta, GA)
- 7 days ago
Customer Service Representative – Wholesale Tire Distributor Type: Direct Hire Pay: $18-$20 per hour DOE The Customer Service Representative (CSR) plays a vital role in managing customer orders, inquiries...
Store 2703168: 2855 Washington Rd, Augusta, Georgia 30909 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative, Full or Part Time
- North Augusta, SC (6 miles from Augusta, GA)
- 7 days ago
- North Augusta, SC (6 miles from Augusta, GA)
- 7 days ago
Service Representative....
Customer Service Representative
- North Augusta, SC (6 miles from Augusta, GA)
- 7 days ago
- North Augusta, SC (6 miles from Augusta, GA)
- 7 days ago
Store 2703172: 1014 Edgefield Rd, North Augusta, South Carolina 29860 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
We are searching for qualified customer service representatives with personality and people skills....
Member Service Representative (Silver Bluff Rd, Aiken, SC)
- Aiken, SC (20 miles from Augusta, GA)
- 10 days ago
- Aiken, SC (20 miles from Augusta, GA)
- 10 days ago
Member Service Representative (Silver Bluff Rd, Aiken, SC) Job Category: Retail Requisition Number: MEMBE002400 Posting Details Posted: February 28, 2025 Full-Time On-site Locations Showing 1...
Member Service Representative (Full-Time) - Augusta Augusta, GA, United States (On-site) Job Description To provide members and prospective members the full range of products and services offered...
Customer Service Representative (Loan Consultant I)
- Aiken, SC (20 miles from Augusta, GA)
- 13 days ago
- Aiken, SC (20 miles from Augusta, GA)
- 13 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Representative, Full or Part Time
- Jackson, SC (10 miles from Augusta, GA)
- 13 days ago
- Jackson, SC (10 miles from Augusta, GA)
- 13 days ago
Store 2723253: 103 Atomic Rd, Jackson, South Carolina 29831 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Augusta, GA
Moving to Augusta, GA? Find some basic demographic data about Augusta, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Augusta, GA
Highest Education Level
Customer Service Representatives in Augusta, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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