Customer Service Representative Jobs in Augusta, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Textron Specialized Vehicles Inc. is a leading global manufacturer of golf cars, utility and personal transportation vehicles, snowmobiles, side-by-sides, all-terrain vehicles, professional...
Lead Customer Service Representative, Full or Part Time
- Evans, GA (14 miles from Augusta, GA)
- 5 days ago
- Evans, GA (14 miles from Augusta, GA)
- 5 days ago
Store 2703182: 1045 Furys Ferry Rd, Evans, Georgia 30809 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
- North Augusta, SC (6 miles from Augusta, GA)
- 6 days ago
- North Augusta, SC (6 miles from Augusta, GA)
- 6 days ago
Location: North Augusta, US-SC Rate: Not Specified Type: Permanent Client Service Associate We are looking for someone who thrives in a welcoming, customer service-oriented environment with...
Overview Work Location: This is a remote/work from home position. Compensation : $13-$14.85/hour Candidates hired for work-from-home positions will receive company-issued equipment. Additional...
Remote WorkLead Customer Service Representative
- Warrenville, SC (9 miles from Augusta, GA)
- 8 days ago
- Warrenville, SC (9 miles from Augusta, GA)
- 8 days ago
Store 2723247: 1176 Augusta Rd, Warrenville, South Carolina 29851 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
PT Customer Service Leader Posting Date: 03/11/2025 Location: Augusta, GA Category/Area of Expertise: Retail Operations Job Requisition: 409943 Address: USA-GA-Augusta-3722 Mike Padgett Hwy 56...
Bilingual Customer Service Rep - Coffee HD
- Appling, GA (23 miles from Augusta, GA)
- 9 days ago
- Appling, GA (23 miles from Augusta, GA)
- 9 days ago
The Coffee County Health Department is seeking a highly qualified candidate to fill the full-time, salaried position of Bilingual Customer Service Rep based in Douglas, GA. As a CSR with the...
Customer Service Representative
- Bath, SC (7 miles from Augusta, GA)
- 10 days ago
- Bath, SC (7 miles from Augusta, GA)
- 10 days ago
Store 2723251: 1176 Augusta Rd, Bath, South Carolina 29851 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Store Customer Service Specialist
- Martinez, GA (10 miles from Augusta, GA)
- 17 days ago
- Martinez, GA (10 miles from Augusta, GA)
- 17 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
QSR Customer Service Representative
- Aiken, SC (20 miles from Augusta, GA)
- 18 days ago
- Aiken, SC (20 miles from Augusta, GA)
- 18 days ago
Store 2709912Q: 301 Robert Bell Pkwy, Aiken, South Carolina 29801 Availability - Shift/Days Full time Flexible Availability The position includes, but is not limited to, the following essential...
Location This position is located at 220 Bobby Jones Expressway, Augusta, Georgia, 30907 United States Role Summary As a URBN Contact Center Representative, your primary responsibility is to...
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
POSITION SUMMARY: Registered Client Service Associates help shape the future of service by modernizing the client experience through an elevated standard of care. The Registered CSA assists with...
Demographic Data for Augusta, GA
Moving to Augusta, GA? Find some basic demographic data about Augusta, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Augusta, GA
Highest Education Level
Customer Service Representatives in Augusta, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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