Customer Service Representative Jobs in Athens, GA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 35 Jobs

Customer Service Associate Job Watkinsville, GA

  • Watkinsville, GA (14 miles from Athens, GA)
  • 22 hours ago
  • Watkinsville, GA (14 miles from Athens, GA)
  • 22 hours ago

Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 100...

Customer Service Associate

  • Winder, GA (19 miles from Athens, GA)
  • 2 days ago
  • Winder, GA (19 miles from Athens, GA)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Hiring Event

  • Statham, GA (13 miles from Athens, GA)
  • 2 days ago
  • Statham, GA (13 miles from Athens, GA)
  • 2 days ago

Location: Braselton, GA Positions: Customer Service Representative English and Bilingual Spanish openings!...

Customer Service Specialist - Now Hiring

  • Watkinsville, GA (14 miles from Athens, GA)
  • 2 days ago
  • Watkinsville, GA (14 miles from Athens, GA)
  • 2 days ago

Ready to deliver world-class customer service experiences? Doing so has never been a higher organizational priority nor, for that matter, have companies ever found it so hard to find people with...

Client Service Specialist (Teller)

  • Athens, GA
  • 3 days ago
  • Athens, GA
  • 3 days ago

Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and...

Customer Relations Specialist

  • Bogart, GA (11 miles from Athens, GA)
  • 3 days ago
  • Bogart, GA (11 miles from Athens, GA)
  • 3 days ago

Overview PAY RANGE $17 TO $20 AN HOUR We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on...

Customer Service Associate - Temporary

  • Watkinsville, GA (14 miles from Athens, GA)
  • 5 days ago
  • Watkinsville, GA (14 miles from Athens, GA)
  • 5 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Athens, GA
  • 5 days ago
  • Athens, GA
  • 5 days ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Representative

  • Athens, GA
  • 6 days ago
  • Athens, GA
  • 6 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Athens, GA
  • 9 days ago
  • Athens, GA
  • 9 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative - Bilingual

  • Nicholson, GA (6 miles from Athens, GA)
  • 10 days ago
  • Nicholson, GA (6 miles from Athens, GA)
  • 10 days ago

Customer Service Representative - Bilingual Pay from $25 to $28 per hour with significant growth and earning potential!...

Customer Service Representative

  • High Shoals, GA (16 miles from Athens, GA)
  • 10 days ago
  • High Shoals, GA (16 miles from Athens, GA)
  • 10 days ago

Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...

ULINE- Customer Service Representative

  • Athens, GA
  • 10 days ago
  • Athens, GA
  • 10 days ago

Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...

Senior Customer Service Associate - Athens, GA

  • Athens, GA
  • 10 days ago
  • Athens, GA
  • 10 days ago

Problem Solve: Solutions aren't a one-size-fits-all approach so customer service representatives do not read from pre-populated scripts....

Lead Customer Service Representative, Full or Part Time

  • Winder, GA (19 miles from Athens, GA)
  • 12 days ago
  • Winder, GA (19 miles from Athens, GA)
  • 12 days ago

Store 2723345: 93 E May St, Winder, Georgia 30680 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Athens, GA

Moving to Athens, GA? Find some basic demographic data about Athens, GA below.


Local
National
130,756
3,225
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Athens, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Athens, GA offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Athens, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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