Customer Service Representative Jobs in Athens, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Cashier
- Commerce, GA (17 miles from Athens, GA)
- 2 days ago
- Commerce, GA (17 miles from Athens, GA)
- 2 days ago
Req ID: 453597 Address: 4855 Maysville Road Commerce, GA, 30529 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Lead Customer Service Associate Job
- Commerce, GA (17 miles from Athens, GA)
- 2 days ago
- Commerce, GA (17 miles from Athens, GA)
- 2 days ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash...
Lead Customer Service Associate Job Commerce, GA
- Commerce, GA (17 miles from Athens, GA)
- 3 days ago
- Commerce, GA (17 miles from Athens, GA)
- 3 days ago
Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash...
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Representative - Monroe, GA
- Monroe, GA (24 miles from Athens, GA)
- 12 days ago
- Monroe, GA (24 miles from Athens, GA)
- 12 days ago
Join the 1 st Franklin team as a Customer Service Representative....
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Company Description Domino's began humbly in 1960, with a history of starting small but dreaming big, which remains at the core of our brand. Hard work, ambition, and a passion for pizza have...
Posting Details Posting Number: S13207P Working Title: Client Services Representative Department: VetMed-Athens Diagnostic Lab About the University of Georgia: Since our founding in 1785, the...
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...
Client Service Specialist (Teller)
- Statham, GA (13 miles from Athens, GA)
- 30+ days ago
- Statham, GA (13 miles from Athens, GA)
- 30+ days ago
Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and...
Customer Service Representative Job Bethlehem, GA
- Bethlehem, GA (24 miles from Athens, GA)
- 30+ days ago
- Bethlehem, GA (24 miles from Athens, GA)
- 30+ days ago
Apply for FYZICALs Customer Service Representative job opening today!...
Customer Service Representative Job
- Bethlehem, GA (24 miles from Athens, GA)
- 30+ days ago
- Bethlehem, GA (24 miles from Athens, GA)
- 30+ days ago
Apply for FYZICAL's Customer Service Representative job opening today!...
Customer Care Representative (Onsite)
- Winder, GA (19 miles from Athens, GA)
- 45+ days ago
- Winder, GA (19 miles from Athens, GA)
- 45+ days ago
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global...
Demographic Data for Athens, GA
Moving to Athens, GA? Find some basic demographic data about Athens, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Athens, GA
Highest Education Level
Customer Service Representatives in Athens, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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