Customer Service Representative Jobs in Athens, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Associate Job Watkinsville, GA
- Watkinsville, GA (14 miles from Athens, GA)
- 22 hours ago
- Watkinsville, GA (14 miles from Athens, GA)
- 22 hours ago
Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 100...
- Winder, GA (19 miles from Athens, GA)
- 2 days ago
- Winder, GA (19 miles from Athens, GA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Statham, GA (13 miles from Athens, GA)
- 2 days ago
- Statham, GA (13 miles from Athens, GA)
- 2 days ago
Location: Braselton, GA Positions: Customer Service Representative English and Bilingual Spanish openings!...
Customer Service Specialist - Now Hiring
- Watkinsville, GA (14 miles from Athens, GA)
- 2 days ago
- Watkinsville, GA (14 miles from Athens, GA)
- 2 days ago
Ready to deliver world-class customer service experiences? Doing so has never been a higher organizational priority nor, for that matter, have companies ever found it so hard to find people with...
Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and...
- Bogart, GA (11 miles from Athens, GA)
- 3 days ago
- Bogart, GA (11 miles from Athens, GA)
- 3 days ago
Overview PAY RANGE $17 TO $20 AN HOUR We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on...
Customer Service Associate - Temporary
- Watkinsville, GA (14 miles from Athens, GA)
- 5 days ago
- Watkinsville, GA (14 miles from Athens, GA)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative - Bilingual
- Nicholson, GA (6 miles from Athens, GA)
- 10 days ago
- Nicholson, GA (6 miles from Athens, GA)
- 10 days ago
Customer Service Representative - Bilingual Pay from $25 to $28 per hour with significant growth and earning potential!...
Customer Service Representative
- High Shoals, GA (16 miles from Athens, GA)
- 10 days ago
- High Shoals, GA (16 miles from Athens, GA)
- 10 days ago
Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...
Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...
Problem Solve: Solutions aren't a one-size-fits-all approach so customer service representatives do not read from pre-populated scripts....
Lead Customer Service Representative, Full or Part Time
- Winder, GA (19 miles from Athens, GA)
- 12 days ago
- Winder, GA (19 miles from Athens, GA)
- 12 days ago
Store 2723345: 93 E May St, Winder, Georgia 30680 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Athens, GA
Moving to Athens, GA? Find some basic demographic data about Athens, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Athens, GA
Highest Education Level
Customer Service Representatives in Athens, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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