Customer Service Representative Jobs in Acworth, GA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 144 Jobs

Customer Service Representative

  • Canton, GA (18 miles from Acworth, GA)
  • 2 days ago
  • Canton, GA (18 miles from Acworth, GA)
  • 2 days ago

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...

Store Customer Service Specialist

  • Canton, GA (18 miles from Acworth, GA)
  • 16 days ago
  • Canton, GA (18 miles from Acworth, GA)
  • 16 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Store Customer Service Specialist

  • Alpharetta, GA (24 miles from Acworth, GA)
  • 4 hours ago
  • Alpharetta, GA (24 miles from Acworth, GA)
  • 4 hours ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Client Service Associate

  • Atlanta, GA (24 miles from Acworth, GA)
  • 4 hours ago
  • Atlanta, GA (24 miles from Acworth, GA)
  • 4 hours ago

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...

Cashier - Customer Service

  • Dallas, GA (9 miles from Acworth, GA)
  • 6 hours ago
  • Dallas, GA (9 miles from Acworth, GA)
  • 6 hours ago

As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...

Customer Service Rep Expert - Temp To Hire

  • Alpharetta, GA (24 miles from Acworth, GA)
  • 8 hours ago
  • Alpharetta, GA (24 miles from Acworth, GA)
  • 8 hours ago

MUST HAVES - A bachelors degree in any field and a minimum of 2 yrs call center experience....

Fraud Client Services Representative

  • Kennesaw, GA (6 miles from Acworth, GA)
  • 8 hours ago
  • Kennesaw, GA (6 miles from Acworth, GA)
  • 8 hours ago

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and...

Client Service Specialist (Teller)

  • Dallas, GA (9 miles from Acworth, GA)
  • 12 hours ago
  • Dallas, GA (9 miles from Acworth, GA)
  • 12 hours ago

Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and...

Customer Service Associate

  • Sandy Springs, GA (18 miles from Acworth, GA)
  • 15 hours ago
  • Sandy Springs, GA (18 miles from Acworth, GA)
  • 15 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Full Time - Customer Service Associate - Tool Rental - Closing

  • Smyrna, GA (16 miles from Acworth, GA)
  • 16 hours ago
  • Smyrna, GA (16 miles from Acworth, GA)
  • 16 hours ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This...

Part Time - Customer Service - Self Storage Manager

  • Sandy Springs, GA (18 miles from Acworth, GA)
  • 16 hours ago
  • Sandy Springs, GA (18 miles from Acworth, GA)
  • 16 hours ago

Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including...

Pharmacy Customer Service Assoc. Cert

  • Canton, GA (18 miles from Acworth, GA)
  • 1 day ago
  • Canton, GA (18 miles from Acworth, GA)
  • 1 day ago

Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...

Customer Service Representative

  • Alpharetta, GA (24 miles from Acworth, GA)
  • 1 day ago
  • Alpharetta, GA (24 miles from Acworth, GA)
  • 1 day ago

Immediate need for a talented Customer Service Representative. This is a 03+ Months Contract opportunity with long-term potential and is located in Alpharetta, GA (Hybrid)....

Customer Care Specialist

  • Marietta, GA (10 miles from Acworth, GA)
  • 2 days ago
  • Marietta, GA (10 miles from Acworth, GA)
  • 2 days ago

Overview Ready for your next career opportunity? Look no further, The Mouse is looking to hire you! Join the team that invests as much in their teammates as they do their customers! Northwest was...

Automotive Customer Service Advisor

  • Marietta, GA (10 miles from Acworth, GA)
  • 2 days ago
  • Marietta, GA (10 miles from Acworth, GA)
  • 2 days ago

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...

Demographic Data for Acworth, GA

Moving to Acworth, GA? Find some basic demographic data about Acworth, GA below.


Local
National
105,452
1,861
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Acworth, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Acworth, GA offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.5%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Acworth, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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