Customer Service Representative Jobs in West Hartford, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Manchester, CT (12 miles from West Hartford, CT)
- 9 hours ago
- Manchester, CT (12 miles from West Hartford, CT)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Account Representative
- Manchester, CT (12 miles from West Hartford, CT)
- 12 hours ago
- Manchester, CT (12 miles from West Hartford, CT)
- 12 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $16.62 per hour - $19.55 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service - Whole Foods
- Glastonbury, CT (11 miles from West Hartford, CT)
- 23 hours ago
- Glastonbury, CT (11 miles from West Hartford, CT)
- 23 hours ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
- Wallingford, CT (20 miles from West Hartford, CT)
- 1 day ago
- Wallingford, CT (20 miles from West Hartford, CT)
- 1 day ago
Pay rate: $20.00-$22.00/Hour Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to...
Automotive Customer Service Advisor
- Southington, CT (12 miles from West Hartford, CT)
- 1 day ago
- Southington, CT (12 miles from West Hartford, CT)
- 1 day ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
- Manchester, CT (12 miles from West Hartford, CT)
- 2 days ago
- Manchester, CT (12 miles from West Hartford, CT)
- 2 days ago
About Scan-Optics Scan-Optics is a leading global provider of cloud based, AI, Intelligent Data Management solutions, professional services, business process management and support services to...
Customer Service Representative Team Lead - National Remote
- Hartford, CT (5 miles from West Hartford, CT)
- 2 days ago
- Hartford, CT (5 miles from West Hartford, CT)
- 2 days ago
.** The **Customer Service Representative Lead** is responsible for answering incoming calls with questions regarding Optum Salt Lake County Behavioral Health Providers, services available in Salt Lake...
Remote Work- Hartford, CT (5 miles from West Hartford, CT)
- 2 days ago
- Hartford, CT (5 miles from West Hartford, CT)
- 2 days ago
Job ID Number** R5163 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...
- Hartford, CT (5 miles from West Hartford, CT)
- 2 days ago
- Hartford, CT (5 miles from West Hartford, CT)
- 2 days ago
**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
Customer Service Representative
- Hartford, CT (5 miles from West Hartford, CT)
- 2 days ago
- Hartford, CT (5 miles from West Hartford, CT)
- 2 days ago
Administrative Assistant Job Description Provides general administrative support and customer service to applicable organization programs. Understands and ensures confidentiality and timeliness is...
- Windsor, CT (9 miles from West Hartford, CT)
- 2 days ago
- Windsor, CT (9 miles from West Hartford, CT)
- 2 days ago
I am looking to speak with proactive and detail-oriented Customer Service/Account Manager who have at least 4 years experience in their role. Individuals who are currently serving as the primary...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Waterbury, CT (20 miles from West Hartford, CT)
- 2 days ago
- Waterbury, CT (20 miles from West Hartford, CT)
- 2 days ago
Insight Global is seeking a Customer Service Representative who is detail-oriented, customer-focused, and passionate about providing excellent service....
Cash Office/ Customer Service Desk Associate
- Meriden, CT (14 miles from West Hartford, CT)
- 3 days ago
- Meriden, CT (14 miles from West Hartford, CT)
- 3 days ago
Cash Office/ Customer Service Desk Associate Bring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs...
- Middlebury, CT (24 miles from West Hartford, CT)
- 3 days ago
- Middlebury, CT (24 miles from West Hartford, CT)
- 3 days ago
Position Scope: The Customer Service Agent is responsible for answering a multi-line telephone, triaging calls, scheduling appointments, and taking messages. The Customer Service Agent serves as a...
Demographic Data for West Hartford, CT
Moving to West Hartford, CT? Find some basic demographic data about West Hartford, CT below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in West Hartford, CT
Highest Education Level
Customer Service Representatives in West Hartford, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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