Customer Service Representative Jobs in Waterbury, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Veterinary Client Service Representative - Call Center
- Middletown, CT (20 miles from Waterbury, CT)
- 1 day ago
- Middletown, CT (20 miles from Waterbury, CT)
- 1 day ago
Job Type Full-time Description We know that a positive client experience starts as soon as our clients enter the waiting room and Pieper Veterinary is seeking kind, compassionate, and...
Client Service Representative - Primary Care
- Middletown, CT (20 miles from Waterbury, CT)
- 5 days ago
- Middletown, CT (20 miles from Waterbury, CT)
- 5 days ago
Job Type Full-time Description We know that a positive client experience starts as soon as our clients enter the waiting room. Pieper Veterinary is looking for a dedicated Veterinary Client...
Customer Service Representative I
- New Haven, CT (18 miles from Waterbury, CT)
- 8 hours ago
- New Haven, CT (18 miles from Waterbury, CT)
- 8 hours ago
#LI-Hybrid Overview The Customer Service Representative I position is a dynamic Contact Center position focused on the servicing of inbound telecom/email requests from both Agents and Members of KofC...
Eyewear Customer Service/Sales Advisor
- New Milford, CT (18 miles from Waterbury, CT)
- 16 hours ago
- New Milford, CT (18 miles from Waterbury, CT)
- 16 hours ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Client Services Representative I
- Seymour, CT (10 miles from Waterbury, CT)
- 1 day ago
- Seymour, CT (10 miles from Waterbury, CT)
- 1 day ago
The Client Services Representatives (CSRs) are a central part of the Front Office Team. As the first and last impression of Clay Lacy Aviation, this high-profile department carries a special...
Part-Time Retail Sales Associate
- Newington, CT (18 miles from Waterbury, CT)
- 1 day ago
- Newington, CT (18 miles from Waterbury, CT)
- 1 day ago
Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...
Customer Service Representative
- Southington, CT (9 miles from Waterbury, CT)
- 1 day ago
- Southington, CT (9 miles from Waterbury, CT)
- 1 day ago
Company Description NEED DELIVERY PERSON FOR FOOD DELIVERY Job Description Qualifications Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most...
Customer Account Representative
- Bristol, CT (10 miles from Waterbury, CT)
- 1 day ago
- Bristol, CT (10 miles from Waterbury, CT)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $16.62 per hour - $19.55 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Blood Collection Staff - Customer Service
- Farmington, CT (15 miles from Waterbury, CT)
- 2 days ago
- Farmington, CT (15 miles from Waterbury, CT)
- 2 days ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
Customer Service Representative
- New Haven, CT (18 miles from Waterbury, CT)
- 2 days ago
- New Haven, CT (18 miles from Waterbury, CT)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Simsbury, CT (24 miles from Waterbury, CT)
- 2 days ago
- Simsbury, CT (24 miles from Waterbury, CT)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Simsbury, CT (24 miles from Waterbury, CT)
- 2 days ago
- Simsbury, CT (24 miles from Waterbury, CT)
- 2 days ago
Starting hiring pay at: $17 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
- Monroe, CT (17 miles from Waterbury, CT)
- 3 days ago
- Monroe, CT (17 miles from Waterbury, CT)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep (CSR) - Behavioral Health (Bilingual Spanish)
- Meriden, CT (14 miles from Waterbury, CT)
- 3 days ago
- Meriden, CT (14 miles from Waterbury, CT)
- 3 days ago
Description Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Mon-Fri 8am-4:30pm Work where every moment matters. Every day, over 30,000 Hartford HealthCare colleagues...
- New Britain, CT (15 miles from Waterbury, CT)
- 3 days ago
- New Britain, CT (15 miles from Waterbury, CT)
- 3 days ago
Customer Advocate ImageFIRST Healthcare Laundry Specialists - 3.0 New Britain, CT Job Details Full-time Estimated: $62.3K - $71.5K a year 9 hours ago Benefits Health insurance Dental insurance...
Demographic Data for Waterbury, CT
Moving to Waterbury, CT? Find some basic demographic data about Waterbury, CT below.
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Salary for Customer Service Representative Jobs in Waterbury, CT
Highest Education Level
Customer Service Representatives in Waterbury, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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