Customer Service Representative Jobs in Wallingford, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Veterinary Client Service Representative - Call Center
- Middletown, CT (10 miles from Wallingford, CT)
- 2 days ago
- Middletown, CT (10 miles from Wallingford, CT)
- 2 days ago
Job Type Full-time Description We know that a positive client experience starts as soon as our clients enter the waiting room and Pieper Veterinary is seeking kind, compassionate, and...
Client Service Representative - Primary Care
- Middletown, CT (10 miles from Wallingford, CT)
- 6 days ago
- Middletown, CT (10 miles from Wallingford, CT)
- 6 days ago
Job Type Full-time Description We know that a positive client experience starts as soon as our clients enter the waiting room. Pieper Veterinary is looking for a dedicated Veterinary Client...
Customer Service Representative - Sales (Work From Home)
- Farmington, CT (18 miles from Wallingford, CT)
- 4 hours ago
- Farmington, CT (18 miles from Wallingford, CT)
- 4 hours ago
Job Description: In order to qualify for this WFH position, you must reside in one of the following states: CT, DC, DE, MA, MD, ME, MI, NH, NJ, NY, OH, PA, RI, VA, VT, WV. This is your opportunity...
Remote WorkCustomer Service - Self Storage Manager
- Milford, CT (21 miles from Wallingford, CT)
- 4 hours ago
- Milford, CT (21 miles from Wallingford, CT)
- 4 hours ago
Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including...
- Deep River, CT (19 miles from Wallingford, CT)
- 16 hours ago
- Deep River, CT (19 miles from Wallingford, CT)
- 16 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- East Haven, CT (12 miles from Wallingford, CT)
- 16 hours ago
- East Haven, CT (12 miles from Wallingford, CT)
- 16 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Amazon Locker+ Customer Service Associate
- West Hartford, CT (20 miles from Wallingford, CT)
- 17 hours ago
- West Hartford, CT (20 miles from Wallingford, CT)
- 17 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service - Amazon Hiring Now!
- West Hartford, CT (20 miles from Wallingford, CT)
- 17 hours ago
- West Hartford, CT (20 miles from Wallingford, CT)
- 17 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Client Services Representative II KOXC
- Oxford, CT (17 miles from Wallingford, CT)
- 20 hours ago
- Oxford, CT (17 miles from Wallingford, CT)
- 20 hours ago
Job Details Job Location : KOXC - Oxford, CT Salary Range : $26.29 - $30.50 Hourly Travel Percentage : None Job Shift : Any Description Position Summary The Client Services Representatives (CSRs)...
Customer Service Representative
- Rocky Hill, CT (15 miles from Wallingford, CT)
- 1 day ago
- Rocky Hill, CT (15 miles from Wallingford, CT)
- 1 day ago
Customer Sales Representative TWO MEN AND A TRUCK is growing! We have opportunities in our sales department for enthusiastic, customer-focused individuals! You will use your strategic selling...
Part-Time Customer Service Representative - Emergency & Specialty Hospital
- Shelton, CT (19 miles from Wallingford, CT)
- 1 day ago
- Shelton, CT (19 miles from Wallingford, CT)
- 1 day ago
Client Service Representative We are seeking a Part-Time Client Service Representative to join our Second Shift team. At VCA Animal Hospitals, we take our mission statement - your pet's health is...
Customer Service Representative I
- New Haven, CT (11 miles from Wallingford, CT)
- 1 day ago
- New Haven, CT (11 miles from Wallingford, CT)
- 1 day ago
#LI-Hybrid Overview The Customer Service Representative I position is a dynamic Contact Center position focused on the servicing of inbound telecom/email requests from both Agents and Members of KofC...
Client Services Representative I
- Seymour, CT (17 miles from Wallingford, CT)
- 2 days ago
- Seymour, CT (17 miles from Wallingford, CT)
- 2 days ago
The Client Services Representatives (CSRs) are a central part of the Front Office Team. As the first and last impression of Clay Lacy Aviation, this high-profile department carries a special...
- Hartford, CT (23 miles from Wallingford, CT)
- 2 days ago
- Hartford, CT (23 miles from Wallingford, CT)
- 2 days ago
Wilson Language Training Customer Success Specialist in Hartford , Connecticut Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are...
Part-Time Retail Sales Associate
- Newington, CT (16 miles from Wallingford, CT)
- 3 days ago
- Newington, CT (16 miles from Wallingford, CT)
- 3 days ago
Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...
Demographic Data for Wallingford, CT
Moving to Wallingford, CT? Find some basic demographic data about Wallingford, CT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Wallingford, CT
Highest Education Level
Customer Service Representatives in Wallingford, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Reception
- Inbound/Outbound Calling
- Reimbursement
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »