Customer Service Representative Jobs in Stratford, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (CSR)
- Stony Brook, NY (22 miles from Stratford, CT)
- 11 days ago
- Stony Brook, NY (22 miles from Stratford, CT)
- 11 days ago
Summary: The Customer Service Representative (CSR) is responsible for working with customers face to face and helping with product selection....
- Danbury, CT (20 miles from Stratford, CT)
- 30+ days ago
- Danbury, CT (20 miles from Stratford, CT)
- 30+ days ago
The Customer Advocate is one of Safelites first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and...
Customer Service Representative I
- New Haven, CT (11 miles from Stratford, CT)
- 7 hours ago
- New Haven, CT (11 miles from Stratford, CT)
- 7 hours ago
#LI-Hybrid Overview The Customer Service Representative I position is a dynamic Contact Center position focused on the servicing of inbound telecom/email requests from both Agents and Members of KofC...
- Fairfield, CT (9 miles from Stratford, CT)
- 22 hours ago
- Fairfield, CT (9 miles from Stratford, CT)
- 22 hours ago
Seeking a Customer Service/Trade Director for a 30+-year-old well-established Barter and Trade Company. If you love talking on the phone, thinking outside the box, and meeting new business owners...
Client Services Representative I
- Seymour, CT (13 miles from Stratford, CT)
- 1 day ago
- Seymour, CT (13 miles from Stratford, CT)
- 1 day ago
The Client Services Representatives (CSRs) are a central part of the Front Office Team. As the first and last impression of Clay Lacy Aviation, this high-profile department carries a special...
Customer Service Representative
- New Haven, CT (11 miles from Stratford, CT)
- 2 days ago
- New Haven, CT (11 miles from Stratford, CT)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Monroe, CT (9 miles from Stratford, CT)
- 3 days ago
- Monroe, CT (9 miles from Stratford, CT)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Milford, CT (4 miles from Stratford, CT)
- 5 days ago
- Milford, CT (4 miles from Stratford, CT)
- 5 days ago
1. Greet customers warmly and assist them with drop-off and pick-up of garments. 2. Answer customer inquiries about services, pricing, and turnaround times. 3. Handle customer complaints or...
Customer Service Representative - IMMEDIATE HIRE
- Milford, CT (4 miles from Stratford, CT)
- 5 days ago
- Milford, CT (4 miles from Stratford, CT)
- 5 days ago
TEKsystems Customer Service Representative - IMMEDIATE HIRE in Milford , Connecticut Immediate Customer Service Representative Needed Exciting Job Opportunity with Room for Advancement - Full Training...
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Kings Park, NY (24 miles from Stratford, CT)
- 6 days ago
- Kings Park, NY (24 miles from Stratford, CT)
- 6 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
Customer Service Representative
- North Haven, CT (17 miles from Stratford, CT)
- 6 days ago
- North Haven, CT (17 miles from Stratford, CT)
- 6 days ago
We are seeking a detail-oriented and customer-focused Customer Support Specialist to join our team in North Haven. In this role, you will be responsible for providing exceptional support to...
Customer Relations Specialist (Internet Sales)
- Saint James, NY (23 miles from Stratford, CT)
- 6 days ago
- Saint James, NY (23 miles from Stratford, CT)
- 6 days ago
This is an outstanding opportunity to become a member of our rapidly expanding Retail Customer Experience Center. Our department answers inbound inquiries, sends the proper information and follows...
Customer Service - Facility Maintenance Services
- Bridgeport, CT (6 miles from Stratford, CT)
- 6 days ago
- Bridgeport, CT (6 miles from Stratford, CT)
- 6 days ago
Position Requirements Job Requirements: At least 3 years of customer service representative experience Previous experience within the facility maintenance or construction industries is a plus A consistent...
Customer Service Reapresentative
- Milford, CT (4 miles from Stratford, CT)
- 6 days ago
- Milford, CT (4 miles from Stratford, CT)
- 6 days ago
center experience preferred Data Entry/Multi-tasking skills Communication Skills Experience with high volume of inbound calls A High School degree is needed Must be comfortable working rotating saturdays...
- Danbury, CT (20 miles from Stratford, CT)
- 6 days ago
- Danbury, CT (20 miles from Stratford, CT)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Demographic Data for Stratford, CT
Moving to Stratford, CT? Find some basic demographic data about Stratford, CT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Stratford, CT
Highest Education Level
Customer Service Representatives in Stratford, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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