Customer Service Representative Jobs in Norwalk, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (CSR)
- Huntington Station, NY (21 miles from Norwalk, CT)
- 11 days ago
- Huntington Station, NY (21 miles from Norwalk, CT)
- 11 days ago
Summary: The Customer Service Representative (CSR) is responsible for working with customers face to face and helping with product selection....
- Danbury, CT (17 miles from Norwalk, CT)
- 30+ days ago
- Danbury, CT (17 miles from Norwalk, CT)
- 30+ days ago
The Customer Advocate is one of Safelites first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and...
- Port Washington, NY (23 miles from Norwalk, CT)
- 4 hours ago
- Port Washington, NY (23 miles from Norwalk, CT)
- 4 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Thornwood, NY (17 miles from Norwalk, CT)
- 14 hours ago
- Thornwood, NY (17 miles from Norwalk, CT)
- 14 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Fairfield, CT (8 miles from Norwalk, CT)
- 21 hours ago
- Fairfield, CT (8 miles from Norwalk, CT)
- 21 hours ago
Seeking a Customer Service/Trade Director for a 30+-year-old well-established Barter and Trade Company. If you love talking on the phone, thinking outside the box, and meeting new business owners...
Customer Service Gate Agent (Part-Time)
- White Plains, NY (18 miles from Norwalk, CT)
- 1 day ago
- White Plains, NY (18 miles from Norwalk, CT)
- 1 day ago
We cant wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way...
- Rye Brook, NY (14 miles from Norwalk, CT)
- 1 day ago
- Rye Brook, NY (14 miles from Norwalk, CT)
- 1 day ago
Location: Rye Brook, NY Days: Monday - Friday Hours: 9:00 AM - 5:30 PM Full-time: Benefit Eligible In this role, you will: The Customer Service Representative position is an entry-level position to...
Customer Service Associate - Temporary
- Riverside, CT (9 miles from Norwalk, CT)
- 1 day ago
- Riverside, CT (9 miles from Norwalk, CT)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Party Rental Company
- Port Washington, NY (23 miles from Norwalk, CT)
- 2 days ago
- Port Washington, NY (23 miles from Norwalk, CT)
- 2 days ago
Customer service representative will work with our sales staff and warehouse personnel to ensure that every party goes correctly and as planned. Some weekend availability maybe necessary....
- Monroe, CT (18 miles from Norwalk, CT)
- 3 days ago
- Monroe, CT (18 miles from Norwalk, CT)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service - Whole Foods
- Jericho, NY (23 miles from Norwalk, CT)
- 4 days ago
- Jericho, NY (23 miles from Norwalk, CT)
- 4 days ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Customer Service Representative
- Westbury, NY (24 miles from Norwalk, CT)
- 4 days ago
- Westbury, NY (24 miles from Norwalk, CT)
- 4 days ago
Customer Service Representative We are looking for a Customer Service Representative for our Westbury facility....
2025 Summer Intern - Customer Service
- New Rochelle, NY (23 miles from Norwalk, CT)
- 4 days ago
- New Rochelle, NY (23 miles from Norwalk, CT)
- 4 days ago
Company DescriptionAbout Veolia North AmericaA subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and...
- Milford, CT (21 miles from Norwalk, CT)
- 5 days ago
- Milford, CT (21 miles from Norwalk, CT)
- 5 days ago
1. Greet customers warmly and assist them with drop-off and pick-up of garments. 2. Answer customer inquiries about services, pricing, and turnaround times. 3. Handle customer complaints or...
Customer Service Representative
- Port Washington, NY (23 miles from Norwalk, CT)
- 5 days ago
- Port Washington, NY (23 miles from Norwalk, CT)
- 5 days ago
Work on a customer service team whose responsibilities include: Answer all incoming phone calls Taking/entering orders placed by phone, email or fax Assisting customers in ordering the correct...
Demographic Data for Norwalk, CT
Moving to Norwalk, CT? Find some basic demographic data about Norwalk, CT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Norwalk, CT
Highest Education Level
Customer Service Representatives in Norwalk, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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