Customer Service Representative Jobs in Norwalk, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Data Entry/ Customer Service/ Clerk/ Receptionist
- Stony Brook, NY (22 miles from Norwalk, CT)
- 6 hours ago
- Stony Brook, NY (22 miles from Norwalk, CT)
- 6 hours ago
Data Entry/ Customer Service/ Clerk/ Receptionist Pay rate: $15.50/hr. on w2 without benefits Location: 100 Nichols Road Stony Brook, NY 11794 Duration: 06+ Months Roles and Responsibilities:...
Registered Client Service Associate
- Stamford, CT (7 miles from Norwalk, CT)
- 6 hours ago
- Stamford, CT (7 miles from Norwalk, CT)
- 6 hours ago
Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular...
Customer Service Representative
- Syosset, NY (20 miles from Norwalk, CT)
- 21 hours ago
- Syosset, NY (20 miles from Norwalk, CT)
- 21 hours ago
We are looking for a motivated and detail-oriented Customer Service Representative to support our daily operations and contribute to our success....
Customer Service Representative
- Plainview, NY (23 miles from Norwalk, CT)
- 1 day ago
- Plainview, NY (23 miles from Norwalk, CT)
- 1 day ago
Our team is looking for a Customer Service Representative to join them. You will report to the Program Manager, Bids & Proposals and will have an onsite work structure in Plainview, NY....
Client Service Representative, National Accounts
- Hawthorne, NY (19 miles from Norwalk, CT)
- 1 day ago
- Hawthorne, NY (19 miles from Norwalk, CT)
- 1 day ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Bilingual Customer Service Specialist (Spanish)
- Bridgeport, CT (12 miles from Norwalk, CT)
- 1 day ago
- Bridgeport, CT (12 miles from Norwalk, CT)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Sales & Customer Service Associate
- Plainview, NY (23 miles from Norwalk, CT)
- 2 days ago
- Plainview, NY (23 miles from Norwalk, CT)
- 2 days ago
Overview Where Better Careers Begin! Massage Envy Plainview Do you have a passion for helping others? At the Massage Envy Plainview franchise, we support and inspire you to be your best while we...
Manager, Sales and Customer Service
- Trumbull, CT (15 miles from Norwalk, CT)
- 2 days ago
- Trumbull, CT (15 miles from Norwalk, CT)
- 2 days ago
Id : 73367, Title : Manager, Sales and Customer Service, Category : Stores, RequisitionType : Professional, JobGrade : null, RequisitionId : ...053, ExternalPostedStartDate : 2025-04-16T18:32:19...
Customer Service Representative
- Monroe, CT (18 miles from Norwalk, CT)
- 2 days ago
- Monroe, CT (18 miles from Norwalk, CT)
- 2 days ago
Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time
- Danbury, CT (17 miles from Norwalk, CT)
- 2 days ago
- Danbury, CT (17 miles from Norwalk, CT)
- 2 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Team Member-18
- Wilton, CT (5 miles from Norwalk, CT)
- 2 days ago
- Wilton, CT (5 miles from Norwalk, CT)
- 2 days ago
Store - WILTON, CT Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Care Specialist II - Service
- Trumbull, CT (15 miles from Norwalk, CT)
- 2 days ago
- Trumbull, CT (15 miles from Norwalk, CT)
- 2 days ago
About CooperSurgical CooperSurgical is a leading fertility and women's healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter...
Senior Client Service Associate
- Stamford, CT (7 miles from Norwalk, CT)
- 2 days ago
- Stamford, CT (7 miles from Norwalk, CT)
- 2 days ago
Who We Are: Lenox Advisors brings together sophisticated solutions in wealth management and insurance services to high-net-worth individuals and their families. As a wholly owned subsidiary of...
Pharmacy Customer Service Associate
- Monroe, CT (18 miles from Norwalk, CT)
- 2 days ago
- Monroe, CT (18 miles from Norwalk, CT)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Full Time-Permant Cash register/customer service
- Thornwood, NY (17 miles from Norwalk, CT)
- 3 days ago
- Thornwood, NY (17 miles from Norwalk, CT)
- 3 days ago
Very busy deli in Thornwood NY is hiring one Full time cash register person / customer service Applicants must have experience in one, preferably both aspects of position Must be friendly, well...
Demographic Data for Norwalk, CT
Moving to Norwalk, CT? Find some basic demographic data about Norwalk, CT below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Norwalk, CT
Highest Education Level
Customer Service Representatives in Norwalk, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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