Customer Service Representative Jobs in New Haven, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- New Haven, CT
- 23 hours ago
- New Haven, CT
- 23 hours ago
Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered,...
- New Haven, CT
- 23 hours ago
- New Haven, CT
- 23 hours ago
Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered,...
Bilingual Customer Service Specialist (Spanish)
- Bridgeport, CT (17 miles from New Haven, CT)
- 23 hours ago
- Bridgeport, CT (17 miles from New Haven, CT)
- 23 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Wallingford, CT (11 miles from New Haven, CT)
- 1 day ago
- Wallingford, CT (11 miles from New Haven, CT)
- 1 day ago
Pay rate: $20.00-$22.00/Hour Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to...
Manager, Sales and Customer Service
- Trumbull, CT (14 miles from New Haven, CT)
- 1 day ago
- Trumbull, CT (14 miles from New Haven, CT)
- 1 day ago
Id : 73367, Title : Manager, Sales and Customer Service, Category : Stores, RequisitionType : Professional, JobGrade : null, RequisitionId : ...053, ExternalPostedStartDate : 2025-04-16T18:32:19...
Customer Service Representative
- Monroe, CT (15 miles from New Haven, CT)
- 1 day ago
- Monroe, CT (15 miles from New Haven, CT)
- 1 day ago
Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New...
Customer Care Specialist II - Service
- Trumbull, CT (14 miles from New Haven, CT)
- 1 day ago
- Trumbull, CT (14 miles from New Haven, CT)
- 1 day ago
About CooperSurgical CooperSurgical is a leading fertility and women's healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter...
Automotive Customer Service Advisor
- Southington, CT (20 miles from New Haven, CT)
- 1 day ago
- Southington, CT (20 miles from New Haven, CT)
- 1 day ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Pharmacy Customer Service Associate
- Monroe, CT (15 miles from New Haven, CT)
- 1 day ago
- Monroe, CT (15 miles from New Haven, CT)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Waterbury, CT (18 miles from New Haven, CT)
- 2 days ago
- Waterbury, CT (18 miles from New Haven, CT)
- 2 days ago
Insight Global is seeking a Customer Service Representative who is detail-oriented, customer-focused, and passionate about providing excellent service....
Summer 2025 Seasonal Customer Assistant Representative New Haven County
- Branford, CT (7 miles from New Haven, CT)
- 3 days ago
- Branford, CT (7 miles from New Haven, CT)
- 3 days ago
Overview The Customer Assistance Representative Sr (CAR) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their...
Cash Office/ Customer Service Desk Associate
- Meriden, CT (17 miles from New Haven, CT)
- 3 days ago
- Meriden, CT (17 miles from New Haven, CT)
- 3 days ago
Cash Office/ Customer Service Desk Associate Bring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs...
CLUB Customer Service Outfitter, Part Time
- Bridgeport, CT (17 miles from New Haven, CT)
- 3 days ago
- Bridgeport, CT (17 miles from New Haven, CT)
- 3 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
- Middlebury, CT (18 miles from New Haven, CT)
- 3 days ago
- Middlebury, CT (18 miles from New Haven, CT)
- 3 days ago
Position Scope: The Customer Service Agent is responsible for answering a multi-line telephone, triaging calls, scheduling appointments, and taking messages. The Customer Service Agent serves as a...
Customer Service Representative - Refurbishment (Aerospace)
- Stratford, CT (11 miles from New Haven, CT)
- 3 days ago
- Stratford, CT (11 miles from New Haven, CT)
- 3 days ago
Keywords: strongertogether; Experienced; Coordinator; Full-Time; Unlimited; Supply Chain Management; Job Segment: Logistics, Customer Service Representative, Supply Chain Manager, Supply Chain, Fulfillment...
Demographic Data for New Haven, CT
Moving to New Haven, CT? Find some basic demographic data about New Haven, CT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in New Haven, CT
Highest Education Level
Customer Service Representatives in New Haven, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »