Customer Service Representative Jobs in Middletown, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Veterinary Client Service Representative - Call Center
- Middletown, CT
- 1 day ago
- Middletown, CT
- 1 day ago
Job Type Full-time Description We know that a positive client experience starts as soon as our clients enter the waiting room and Pieper Veterinary is seeking kind, compassionate, and...
Job Type Full-time Description We know that a positive client experience starts as soon as our clients enter the waiting room. Pieper Veterinary is looking for a dedicated Veterinary Client...
Customer Service Representative I
- New Haven, CT (21 miles from Middletown, CT)
- 7 hours ago
- New Haven, CT (21 miles from Middletown, CT)
- 7 hours ago
#LI-Hybrid Overview The Customer Service Representative I position is a dynamic Contact Center position focused on the servicing of inbound telecom/email requests from both Agents and Members of KofC...
- Manchester, CT (16 miles from Middletown, CT)
- 14 hours ago
- Manchester, CT (16 miles from Middletown, CT)
- 14 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Account Representative
- Manchester, CT (16 miles from Middletown, CT)
- 16 hours ago
- Manchester, CT (16 miles from Middletown, CT)
- 16 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $16.62 per hour - $19.55 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Operator, OtisLine 2nd Shift
- Bloomfield, CT (21 miles from Middletown, CT)
- 1 day ago
- Bloomfield, CT (21 miles from Middletown, CT)
- 1 day ago
Date Posted: 2025-03-06 Country: United States of America Location: OT325: NSP - BLOOMFIELD, CT 212 WEST NEWBERRY RD, BLOOMFIELD, CT, 06002 USA OTISLINE Otis customer care call center has a full...
Behavioral Health Customer Service Advocate - Evernorth Health Services - Remote
- Bloomfield, CT (21 miles from Middletown, CT)
- 1 day ago
- Bloomfield, CT (21 miles from Middletown, CT)
- 1 day ago
The Advocate role is a non-clinical customer service position within an inbound call center that supports Evernorth Behavioral Health. Advocates are responsible for handling inbound calls from...
Remote Work- Hartford, CT (16 miles from Middletown, CT)
- 1 day ago
- Hartford, CT (16 miles from Middletown, CT)
- 1 day ago
Wilson Language Training Customer Success Specialist in Hartford , Connecticut Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are...
Part-Time Retail Sales Associate
- Newington, CT (10 miles from Middletown, CT)
- 1 day ago
- Newington, CT (10 miles from Middletown, CT)
- 1 day ago
Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...
Customer Service Representative
- Southington, CT (12 miles from Middletown, CT)
- 1 day ago
- Southington, CT (12 miles from Middletown, CT)
- 1 day ago
Company Description NEED DELIVERY PERSON FOR FOOD DELIVERY Job Description Qualifications Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most...
Blood Collection Staff - Customer Service
- Farmington, CT (15 miles from Middletown, CT)
- 2 days ago
- Farmington, CT (15 miles from Middletown, CT)
- 2 days ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
Customer Service Representative
- New Haven, CT (21 miles from Middletown, CT)
- 2 days ago
- New Haven, CT (21 miles from Middletown, CT)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Simsbury, CT (23 miles from Middletown, CT)
- 2 days ago
- Simsbury, CT (23 miles from Middletown, CT)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Simsbury, CT (23 miles from Middletown, CT)
- 2 days ago
- Simsbury, CT (23 miles from Middletown, CT)
- 2 days ago
Starting hiring pay at: $17 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Rep (CSR) - Behavioral Health (Bilingual Spanish)
- Meriden, CT (6 miles from Middletown, CT)
- 3 days ago
- Meriden, CT (6 miles from Middletown, CT)
- 3 days ago
Description Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Mon-Fri 8am-4:30pm Work where every moment matters. Every day, over 30,000 Hartford HealthCare colleagues...
Demographic Data for Middletown, CT
Moving to Middletown, CT? Find some basic demographic data about Middletown, CT below.
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Salary for Customer Service Representative Jobs in Middletown, CT
Highest Education Level
Customer Service Representatives in Middletown, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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