Customer Service Representative Jobs in Greenwich, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Syosset, NY (15 miles from Greenwich, CT)
- 3 hours ago
- Syosset, NY (15 miles from Greenwich, CT)
- 3 hours ago
Our client, located in Syosset, is seeking a Customer Care Representative on a temp to hire basis. This person will be responsible for coordinating, and addressing incoming customer issues from...
Restaurant Customer Service - $18/hr
- Melville, NY (21 miles from Greenwich, CT)
- 6 hours ago
- Melville, NY (21 miles from Greenwich, CT)
- 6 hours ago
We'd love to have you at our table-join us in reimagining home dining! About the Role As a Brand Ambassador, you are responsible for front-of-house (FOH) operations during your shift, including...
Customer Service Specialist (Manufacturing)
- Deer Park, NY (24 miles from Greenwich, CT)
- 6 hours ago
- Deer Park, NY (24 miles from Greenwich, CT)
- 6 hours ago
CUSTOMER SERVICE SPECIALIST (MANUFACTURING) JOB FUNCTION: Customer Experience JOB TYPE: Temp to Hire LOCATION: Deer Park, NY COMPENSATION: $25/hr - $35/hr REMOTE / ONSITE: Onsite POSTED: Apr 16,...
Retail Loss Prevention Customer Service Associate I
- Commack, NY (22 miles from Greenwich, CT)
- 8 hours ago
- Commack, NY (22 miles from Greenwich, CT)
- 8 hours ago
HomeGoods Chez TJX Companies, chaque jour apporte de nouvelles occasions de croissance, de decouverte et d'accomplissement. Vous ferez partie d'une equipe dynamique qui prone la diversite,...
Customer Service Representative
- Plainview, NY (19 miles from Greenwich, CT)
- 10 hours ago
- Plainview, NY (19 miles from Greenwich, CT)
- 10 hours ago
Our team is looking for a Customer Service Representative to join them. You will report to the Program Manager, Bids & Proposals and will have an onsite work structure in Plainview, NY....
Client Service Representative, National Accounts
- Hawthorne, NY (10 miles from Greenwich, CT)
- 11 hours ago
- Hawthorne, NY (10 miles from Greenwich, CT)
- 11 hours ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Bilingual Customer Service Specialist (Spanish)
- Bridgeport, CT (23 miles from Greenwich, CT)
- 23 hours ago
- Bridgeport, CT (23 miles from Greenwich, CT)
- 23 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Part-time Administrative Assistant/Customer Service
- Mount Vernon, NY (14 miles from Greenwich, CT)
- 1 day ago
- Mount Vernon, NY (14 miles from Greenwich, CT)
- 1 day ago
Part-time Administrative Assistant / Customer Service Unitex is currently seeking a PART-TIME Administrative Assistant production facility in Mount Vernon., NY. Schedule: Monday - Friday from...
Sales & Customer Service Associate
- Plainview, NY (19 miles from Greenwich, CT)
- 1 day ago
- Plainview, NY (19 miles from Greenwich, CT)
- 1 day ago
Overview Where Better Careers Begin! Massage Envy Plainview Do you have a passion for helping others? At the Massage Envy Plainview franchise, we support and inspire you to be your best while we...
Customer Service Rep(03607) - 853 Long Island Ave.
- Deer Park, NY (24 miles from Greenwich, CT)
- 1 day ago
- Deer Park, NY (24 miles from Greenwich, CT)
- 1 day ago
Company Description Job Description Job Description A Customer Experience (service) Rep presents a positive first impression of the establishment's friendliness, excellent service and high...
- Bronx, NY (21 miles from Greenwich, CT)
- 1 day ago
- Bronx, NY (21 miles from Greenwich, CT)
- 1 day ago
Crunch Fitness is an industry-leading fitness company dedicated to providing a fun, inclusive andresults-driven environment for individuals of all fitness levels. As one the largest and...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time
- Danbury, CT (24 miles from Greenwich, CT)
- 1 day ago
- Danbury, CT (24 miles from Greenwich, CT)
- 1 day ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Medical Assistant/Customer Service Specialist, Full Time- Paramus, NJ
- Paramus, NJ (24 miles from Greenwich, CT)
- 1 day ago
- Paramus, NJ (24 miles from Greenwich, CT)
- 1 day ago
VIVO Infusion LLCMedical AssistantCustomer Service SpecialistParamus NJVivo Infusion Medical AssistantCSSVIVO Infusion is seeking a dedicated and compassionate Medical AssistantInfusion Admin...
Customer Service Team Member-18
- Wilton, CT (15 miles from Greenwich, CT)
- 1 day ago
- Wilton, CT (15 miles from Greenwich, CT)
- 1 day ago
Store - WILTON, CT Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Senior Client Service Associate
- Stamford, CT (4 miles from Greenwich, CT)
- 1 day ago
- Stamford, CT (4 miles from Greenwich, CT)
- 1 day ago
Who We Are: Lenox Advisors brings together sophisticated solutions in wealth management and insurance services to high-net-worth individuals and their families. As a wholly owned subsidiary of...
Demographic Data for Greenwich, CT
Moving to Greenwich, CT? Find some basic demographic data about Greenwich, CT below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Greenwich, CT
Highest Education Level
Customer Service Representatives in Greenwich, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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