Customer Service Representative Jobs in East Hartford, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Veterinary Client Service Representative - Call Center
- Middletown, CT (15 miles from East Hartford, CT)
- 1 day ago
- Middletown, CT (15 miles from East Hartford, CT)
- 1 day ago
Job Type Full-time Description We know that a positive client experience starts as soon as our clients enter the waiting room and Pieper Veterinary is seeking kind, compassionate, and...
Client Service Representative - Primary Care
- Middletown, CT (15 miles from East Hartford, CT)
- 5 days ago
- Middletown, CT (15 miles from East Hartford, CT)
- 5 days ago
Job Type Full-time Description We know that a positive client experience starts as soon as our clients enter the waiting room. Pieper Veterinary is looking for a dedicated Veterinary Client...
- Manchester, CT (5 miles from East Hartford, CT)
- 15 hours ago
- Manchester, CT (5 miles from East Hartford, CT)
- 15 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Account Representative
- Manchester, CT (5 miles from East Hartford, CT)
- 17 hours ago
- Manchester, CT (5 miles from East Hartford, CT)
- 17 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $16.62 per hour - $19.55 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Enfield, CT (14 miles from East Hartford, CT)
- 17 hours ago
- Enfield, CT (14 miles from East Hartford, CT)
- 17 hours ago
Starting hiring pay at: $17 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Operator, OtisLine 2nd Shift
- Bloomfield, CT (7 miles from East Hartford, CT)
- 1 day ago
- Bloomfield, CT (7 miles from East Hartford, CT)
- 1 day ago
Date Posted: 2025-03-06 Country: United States of America Location: OT325: NSP - BLOOMFIELD, CT 212 WEST NEWBERRY RD, BLOOMFIELD, CT, 06002 USA OTISLINE Otis customer care call center has a full...
Pharmacy Customer Service Associate
- Springfield, MA (22 miles from East Hartford, CT)
- 1 day ago
- Springfield, MA (22 miles from East Hartford, CT)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Care Representative - Career Advancement Opportunities
- Willimantic, CT (21 miles from East Hartford, CT)
- 1 day ago
- Willimantic, CT (21 miles from East Hartford, CT)
- 1 day ago
The Customer Care Representative provides outstanding service to our customers by responding to a high level of inbound customer calls, inquiries and requests which may require research and...
Behavioral Health Customer Service Advocate - Evernorth Health Services - Remote
- Bloomfield, CT (7 miles from East Hartford, CT)
- 1 day ago
- Bloomfield, CT (7 miles from East Hartford, CT)
- 1 day ago
The Advocate role is a non-clinical customer service position within an inbound call center that supports Evernorth Behavioral Health. Advocates are responsible for handling inbound calls from...
Remote Work- Hartford, CT (2 miles from East Hartford, CT)
- 1 day ago
- Hartford, CT (2 miles from East Hartford, CT)
- 1 day ago
Wilson Language Training Customer Success Specialist in Hartford , Connecticut Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are...
Bilingual Customer Service Specialist (Spanish)
- West Springfield, MA (24 miles from East Hartford, CT)
- 1 day ago
- West Springfield, MA (24 miles from East Hartford, CT)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Part-Time Retail Sales Associate
- Newington, CT (8 miles from East Hartford, CT)
- 1 day ago
- Newington, CT (8 miles from East Hartford, CT)
- 1 day ago
Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...
Customer Service Representative
- Southington, CT (17 miles from East Hartford, CT)
- 1 day ago
- Southington, CT (17 miles from East Hartford, CT)
- 1 day ago
Company Description NEED DELIVERY PERSON FOR FOOD DELIVERY Job Description Qualifications Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most...
Blood Collection Staff - Customer Service
- Farmington, CT (11 miles from East Hartford, CT)
- 2 days ago
- Farmington, CT (11 miles from East Hartford, CT)
- 2 days ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
Customer Service Associate - Temporary
- Simsbury, CT (11 miles from East Hartford, CT)
- 2 days ago
- Simsbury, CT (11 miles from East Hartford, CT)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for East Hartford, CT
Moving to East Hartford, CT? Find some basic demographic data about East Hartford, CT below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in East Hartford, CT
Highest Education Level
Customer Service Representatives in East Hartford, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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