Customer Service Representative Jobs in Danbury, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- Bridgeport, CT (20 miles from Danbury, CT)
- 1 day ago
- Bridgeport, CT (20 miles from Danbury, CT)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Manager, Sales and Customer Service
- Trumbull, CT (15 miles from Danbury, CT)
- 1 day ago
- Trumbull, CT (15 miles from Danbury, CT)
- 1 day ago
Id : 73367, Title : Manager, Sales and Customer Service, Category : Stores, RequisitionType : Professional, JobGrade : null, RequisitionId : ...053, ExternalPostedStartDate : 2025-04-16T18:32:19...
Customer Service Representative
- Monroe, CT (12 miles from Danbury, CT)
- 1 day ago
- Monroe, CT (12 miles from Danbury, CT)
- 1 day ago
Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time
- Danbury, CT
- 1 day ago
- Danbury, CT
- 1 day ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Team Member-18
- Wilton, CT (11 miles from Danbury, CT)
- 1 day ago
- Wilton, CT (11 miles from Danbury, CT)
- 1 day ago
Store - WILTON, CT Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Care Specialist II - Service
- Trumbull, CT (15 miles from Danbury, CT)
- 2 days ago
- Trumbull, CT (15 miles from Danbury, CT)
- 2 days ago
About CooperSurgical CooperSurgical is a leading fertility and women's healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter...
Senior Client Service Associate
- Stamford, CT (22 miles from Danbury, CT)
- 2 days ago
- Stamford, CT (22 miles from Danbury, CT)
- 2 days ago
Who We Are: Lenox Advisors brings together sophisticated solutions in wealth management and insurance services to high-net-worth individuals and their families. As a wholly owned subsidiary of...
Pharmacy Customer Service Associate
- Monroe, CT (12 miles from Danbury, CT)
- 2 days ago
- Monroe, CT (12 miles from Danbury, CT)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Full Time-Permant Cash register/customer service
- Thornwood, NY (23 miles from Danbury, CT)
- 2 days ago
- Thornwood, NY (23 miles from Danbury, CT)
- 2 days ago
Very busy deli in Thornwood NY is hiring one Full time cash register person / customer service Applicants must have experience in one, preferably both aspects of position Must be friendly, well...
Solar Customer Support Specialist
- Stamford, CT (22 miles from Danbury, CT)
- 3 days ago
- Stamford, CT (22 miles from Danbury, CT)
- 3 days ago
Customer Experience Associate Our Opportunity Venture Solar is looking for a Customer Experience Associate (CEA) to join our fast-growing team. The CEA will help lead the customer service team in...
CLUB Customer Service Outfitter, Part Time
- Bridgeport, CT (20 miles from Danbury, CT)
- 3 days ago
- Bridgeport, CT (20 miles from Danbury, CT)
- 3 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
- Middlebury, CT (21 miles from Danbury, CT)
- 3 days ago
- Middlebury, CT (21 miles from Danbury, CT)
- 3 days ago
Position Scope: The Customer Service Agent is responsible for answering a multi-line telephone, triaging calls, scheduling appointments, and taking messages. The Customer Service Agent serves as a...
Customer Service Representative - Refurbishment (Aerospace)
- Stratford, CT (20 miles from Danbury, CT)
- 3 days ago
- Stratford, CT (20 miles from Danbury, CT)
- 3 days ago
Keywords: strongertogether; Experienced; Coordinator; Full-Time; Unlimited; Supply Chain Management; Job Segment: Logistics, Customer Service Representative, Supply Chain Manager, Supply Chain, Fulfillment...
Customer Service Rep Greenwhich CT
- Greenwich, CT (24 miles from Danbury, CT)
- 4 days ago
- Greenwich, CT (24 miles from Danbury, CT)
- 4 days ago
Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
PT Customer Service & Sales Representative (Stamford)
- Stamford, CT (22 miles from Danbury, CT)
- 5 days ago
- Stamford, CT (22 miles from Danbury, CT)
- 5 days ago
Job Description Provides system-wide (Hartford, New Haven & Stamford) transit service information and sells monthly bus passes, tickets and other fare media to the public at the CTtransitCustomer...
Demographic Data for Danbury, CT
Moving to Danbury, CT? Find some basic demographic data about Danbury, CT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Danbury, CT
Highest Education Level
Customer Service Representatives in Danbury, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »