Customer Service Representative Jobs in Danbury, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
The Customer Advocate is one of Safelites first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and...
Pharmacy Customer Service Associate
- Thornwood, NY (23 miles from Danbury, CT)
- 15 hours ago
- Thornwood, NY (23 miles from Danbury, CT)
- 15 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Eyewear Customer Service/Sales Advisor
- New Milford, CT (14 miles from Danbury, CT)
- 16 hours ago
- New Milford, CT (14 miles from Danbury, CT)
- 16 hours ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
- Fairfield, CT (17 miles from Danbury, CT)
- 22 hours ago
- Fairfield, CT (17 miles from Danbury, CT)
- 22 hours ago
Seeking a Customer Service/Trade Director for a 30+-year-old well-established Barter and Trade Company. If you love talking on the phone, thinking outside the box, and meeting new business owners...
Customer Service Associate - Temporary
- Riverside, CT (24 miles from Danbury, CT)
- 1 day ago
- Riverside, CT (24 miles from Danbury, CT)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Client Services Representative I
- Seymour, CT (17 miles from Danbury, CT)
- 1 day ago
- Seymour, CT (17 miles from Danbury, CT)
- 1 day ago
The Client Services Representatives (CSRs) are a central part of the Front Office Team. As the first and last impression of Clay Lacy Aviation, this high-profile department carries a special...
- Monroe, CT (12 miles from Danbury, CT)
- 3 days ago
- Monroe, CT (12 miles from Danbury, CT)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Fishkill, NY (24 miles from Danbury, CT)
- 4 days ago
- Fishkill, NY (24 miles from Danbury, CT)
- 4 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
- Milford, CT (24 miles from Danbury, CT)
- 5 days ago
- Milford, CT (24 miles from Danbury, CT)
- 5 days ago
1. Greet customers warmly and assist them with drop-off and pick-up of garments. 2. Answer customer inquiries about services, pricing, and turnaround times. 3. Handle customer complaints or...
Customer Service Representative - IMMEDIATE HIRE
- Milford, CT (24 miles from Danbury, CT)
- 5 days ago
- Milford, CT (24 miles from Danbury, CT)
- 5 days ago
TEKsystems Customer Service Representative - IMMEDIATE HIRE in Milford , Connecticut Immediate Customer Service Representative Needed Exciting Job Opportunity with Room for Advancement - Full Training...
Immediate Hire - Customer Account Rep/Data Entry
- Bedford Hills, NY (15 miles from Danbury, CT)
- 5 days ago
- Bedford Hills, NY (15 miles from Danbury, CT)
- 5 days ago
un Immediate Hire - Customer Account Rep/Data Entry (Bedford Hills) Nationwide Maintenance, LLC Bedford Road compensation: to be determined employment type: job title: customer service We are a...
Customer Service - Facility Maintenance Services
- Bridgeport, CT (20 miles from Danbury, CT)
- 6 days ago
- Bridgeport, CT (20 miles from Danbury, CT)
- 6 days ago
Position Requirements Job Requirements: At least 3 years of customer service representative experience Previous experience within the facility maintenance or construction industries is a plus A consistent...
Customer Service Reapresentative
- Milford, CT (24 miles from Danbury, CT)
- 6 days ago
- Milford, CT (24 miles from Danbury, CT)
- 6 days ago
center experience preferred Data Entry/Multi-tasking skills Communication Skills Experience with high volume of inbound calls A High School degree is needed Must be comfortable working rotating saturdays...
PT Customer Service & Sales Representative (New Haven)
- Stamford, CT (22 miles from Danbury, CT)
- 6 days ago
- Stamford, CT (22 miles from Danbury, CT)
- 6 days ago
Job Description Provides system-wide (Hartford, New Haven & Stamford) transit service information and sells monthly bus passes, tickets and other fare media to the public at the CTtransitCustomer...
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Demographic Data for Danbury, CT
Moving to Danbury, CT? Find some basic demographic data about Danbury, CT below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Danbury, CT
Highest Education Level
Customer Service Representatives in Danbury, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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