Customer Service Representative Jobs in Bloomfield, CT

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 137 Jobs

Member Service Representative - Temps

  • Ellington, CT (16 miles from Bloomfield, CT)
  • 19 hours ago
  • Ellington, CT (16 miles from Bloomfield, CT)
  • 19 hours ago

YMCA of Greater Hartford Job Description *We are looking for temporary staff. The need would be from June-October* Job Title: Member Services Representative FLSA Status: Non-Exempt Job Grade:...

Customer Service - Whole Foods

  • Avon, CT (7 miles from Bloomfield, CT)
  • 19 hours ago
  • Avon, CT (7 miles from Bloomfield, CT)
  • 19 hours ago

Provides support as a Multi-Team Team Member, performing duties related to customer service, stocking, and sanitation in assigned department(s). All Whole Foods Market Retail jobs require ensuring...

Customer Service Associate

  • Manchester, CT (12 miles from Bloomfield, CT)
  • 1 day ago
  • Manchester, CT (12 miles from Bloomfield, CT)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Senior Client Service Associate

  • Springfield, MA (18 miles from Bloomfield, CT)
  • 1 day ago
  • Springfield, MA (18 miles from Bloomfield, CT)
  • 1 day ago

Who We Are: Lenox Advisors brings together sophisticated solutions in wealth management and insurance services to high-net-worth individuals and their families. As a wholly owned subsidiary of...

Customer Account Representative

  • Manchester, CT (12 miles from Bloomfield, CT)
  • 1 day ago
  • Manchester, CT (12 miles from Bloomfield, CT)
  • 1 day ago

Ready to do your best work? Interested in a minimum starting hourly rate of $16.62 per hour - $19.55 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Representative I, RMV - Springfield

  • Springfield, MA (18 miles from Bloomfield, CT)
  • 2 days ago
  • Springfield, MA (18 miles from Bloomfield, CT)
  • 2 days ago

Duties and Responsibilities Interact with customers to respond to inquiries and complaints. Issues licenses, identification cards and motor vehicle registrations. Communicates with internal and...

Automotive Customer Service Advisor

  • Southington, CT (18 miles from Bloomfield, CT)
  • 2 days ago
  • Southington, CT (18 miles from Bloomfield, CT)
  • 2 days ago

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...

Customer Service Associate - Temporary

  • Chicopee, MA (22 miles from Bloomfield, CT)
  • 2 days ago
  • Chicopee, MA (22 miles from Bloomfield, CT)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Specialist

  • Manchester, CT (12 miles from Bloomfield, CT)
  • 3 days ago
  • Manchester, CT (12 miles from Bloomfield, CT)
  • 3 days ago

About Scan-Optics Scan-Optics is a leading global provider of cloud based, AI, Intelligent Data Management solutions, professional services, business process management and support services to...

Customer Service Representative Team Lead - National Remote

  • Hartford, CT (6 miles from Bloomfield, CT)
  • 3 days ago
  • Hartford, CT (6 miles from Bloomfield, CT)
  • 3 days ago

.** The **Customer Service Representative Lead** is responsible for answering incoming calls with questions regarding Optum Salt Lake County Behavioral Health Providers, services available in Salt Lake...

Remote Work

Customer Service Rep

  • Hartford, CT (6 miles from Bloomfield, CT)
  • 3 days ago
  • Hartford, CT (6 miles from Bloomfield, CT)
  • 3 days ago

Job ID Number** R5163 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...

ACSC CS Agent 1 Level 1

  • Hartford, CT (6 miles from Bloomfield, CT)
  • 3 days ago
  • Hartford, CT (6 miles from Bloomfield, CT)
  • 3 days ago

**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....

Customer Service Representative

  • Hartford, CT (6 miles from Bloomfield, CT)
  • 3 days ago
  • Hartford, CT (6 miles from Bloomfield, CT)
  • 3 days ago

Administrative Assistant Job Description Provides general administrative support and customer service to applicable organization programs. Understands and ensures confidentiality and timeliness is...

CSR-Customer Service Representative

  • Westfield, MA (21 miles from Bloomfield, CT)
  • 3 days ago
  • Westfield, MA (21 miles from Bloomfield, CT)
  • 3 days ago

CSR / Customer Service Representative Westfield machining companycurrently seeking a Customer Service Representative to join their team.Full time, direct hire opportunity!...

Customer Service

  • Windsor, CT (4 miles from Bloomfield, CT)
  • 3 days ago
  • Windsor, CT (4 miles from Bloomfield, CT)
  • 3 days ago

I am looking to speak with proactive and detail-oriented Customer Service/Account Manager who have at least 4 years experience in their role. Individuals who are currently serving as the primary...

Demographic Data for Bloomfield, CT

Moving to Bloomfield, CT? Find some basic demographic data about Bloomfield, CT below.


Local
National
21,579
686
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Bloomfield, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Bloomfield, CT offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Bloomfield, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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