Customer Service Representative Jobs in Tucson, AZ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual (Spanish) Customer Service Representative Tucson, AZ
- Sahuarita, AZ (9 miles from Tucson, AZ)
- 9 hours ago
- Sahuarita, AZ (9 miles from Tucson, AZ)
- 9 hours ago
Were looking for Bilingual Customer Service Representatives for our Tucson, AZ office....
Experienced Bilingual (Spanish) Customer Service Representative-Tucson, AZ
- Vail, AZ (14 miles from Tucson, AZ)
- 9 hours ago
- Vail, AZ (14 miles from Tucson, AZ)
- 9 hours ago
Were looking for Experienced Bilingual Customer Service Representatives for our Tucson, AZ office....
Were looking for Bilingual Customer Service Representatives for our Tucson, AZ office....
We are a locally based company that provides doors, trim, and hardware for new, remodeled, and custom homes throughout Arizona. We are currently looking for an individual with experience in Trim...
Financial Customer Service Representative- $1,000 New Hire Bonus! Onsite
- Tucson, AZ
- 1 day ago
- Tucson, AZ
- 1 day ago
Position: Customer Service Representative Location: 1650. S....
Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and...
Pharmacy Customer Service Associate
- Vail, AZ (14 miles from Tucson, AZ)
- 1 day ago
- Vail, AZ (14 miles from Tucson, AZ)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. SUMMARY OF JOB PURPOSE AND...
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
If you are sick of being treated like you are replaceable, come work for us. We believe in you and we will invest in your success** We are a growing franchise looking for the perfect individual to...
Sales Associate, Apartments.com- Tucson, AZ Job Description Field Sales Associate, Apartments.com CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Oro Valley, AZ (19 miles from Tucson, AZ)
- 2 days ago
- Oro Valley, AZ (19 miles from Tucson, AZ)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Tucson, AZ
Moving to Tucson, AZ? Find some basic demographic data about Tucson, AZ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Tucson, AZ
Highest Education Level
Customer Service Representatives in Tucson, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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