Customer Service Representative Jobs in Sierra Vista, AZ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
Part-Time Customer Service Representative - Aquatics & Sports
- Sierra Vista, AZ
- 1 day ago
- Sierra Vista, AZ
- 1 day ago
quot;The Department of Leisure & Library Services has several Customer Service Representative positions in various locations, and the City of Sierra Vista reserves the right to change the schedule...
The Customer Service Representative (CSR) serves as the first line of customer service for residents and guests....
Senior Customer Service Support Engineer NEW
- Sierra Vista, AZ
- 10 days ago
- Sierra Vista, AZ
- 10 days ago
Web Development Lead Peraton Yesterday Secret Unspecified Unspecified IT - Software Fort Huachuca, AZ (ON-SITE/OFFICE) About Peraton Peraton is a next-generation national security company that...
Customer Service Representative, Full or Part Time
- Sierra Vista, AZ
- 10 days ago
- Sierra Vista, AZ
- 10 days ago
Store 2700733: 5058 E Hwy 90, Sierra Vista, Arizona 85635 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
(7681) Sierra Vista: Customer Service Rep
- Sierra Vista, AZ
- 60+ days ago
- Sierra Vista, AZ
- 60+ days ago
Job Description As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us....
Member Service Representative (Part Time)
- Sierra Vista, AZ
- 90+ days ago
- Sierra Vista, AZ
- 90+ days ago
MEMBER SERVICES REPRESENTATIVE (PART TIME) Location : Sierra Vista, AZ Type : Part Time Job Summary The Member Services Representative will be responsible for creating a positive member experience...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Demographic Data for Sierra Vista, AZ
Moving to Sierra Vista, AZ? Find some basic demographic data about Sierra Vista, AZ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Sierra Vista, AZ
Highest Education Level
Customer Service Representatives in Sierra Vista, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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