Customer Service Representative Jobs in Sierra Vista, AZ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store - Sierra Vista, AZ Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Job Description As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us....
Customer Service Representative, Full or Part Time
- Huachuca City, AZ (11 miles from Sierra Vista, AZ)
- 27 days ago
- Huachuca City, AZ (11 miles from Sierra Vista, AZ)
- 27 days ago
Store 2702940: 330 Huachuca Blvd, Huachuca City, Arizona 85616 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Member Service Representative (Full-Time) - Sierra Vista
- Sierra Vista, AZ
- 30+ days ago
- Sierra Vista, AZ
- 30+ days ago
Member Service Representative (Full-Time) - Sierra Vista Sierra Vista, AZ, United States (On-site) Job Description To provide members and prospective members the full range of products and...
Store 2701488: 97 N Garden Ave, Sierra Vista, Arizona 85635 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Member Service Representative (Part Time)
- Sierra Vista, AZ
- 90+ days ago
- Sierra Vista, AZ
- 90+ days ago
MEMBER SERVICES REPRESENTATIVE (PART TIME) Location : Sierra Vista, AZ Type : Part Time Job Summary The Member Services Representative will be responsible for creating a positive member experience...
Demographic Data for Sierra Vista, AZ
Moving to Sierra Vista, AZ? Find some basic demographic data about Sierra Vista, AZ below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Sierra Vista, AZ
Highest Education Level
Customer Service Representatives in Sierra Vista, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Energetic
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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