Customer Service Representative Jobs in Mesa, AZ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Alpha The Agency
- Scottsdale, AZ (11 miles from Mesa, AZ)
- 2 days ago
- Alpha The Agency
- Scottsdale, AZ (11 miles from Mesa, AZ)
- 2 days ago
Looking to kickstart your career in management? Alpha The Agency is on the hunt for a motivated individual to join our team as a Management Trainee in Scottsdale, AZ 85260. If you've got a...
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Chandler, AZ (8 miles from Mesa, AZ)
- 8 days ago
- Liberty Mutual Insurance
- Chandler, AZ (8 miles from Mesa, AZ)
- 8 days ago
We support our customers 24 hours a day/7 day a week/365 days a year, so our customer service representatives must be flexible to work within the hours of operation, plus weekends and holidays....
- Alpha The Agency
- Scottsdale, AZ (11 miles from Mesa, AZ)
- 9 days ago
- Alpha The Agency
- Scottsdale, AZ (11 miles from Mesa, AZ)
- 9 days ago
Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260. We are looking for individuals who are passionate about providing top-notch customer service and are...
Customer Service Representative - FT
- Phoenix, AZ (12 miles from Mesa, AZ)
- 9 hours ago
- Phoenix, AZ (12 miles from Mesa, AZ)
- 9 hours ago
$17.05/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
ENTRY LEVEL - Customer Service Rep - Mon-Fri
- Chandler, AZ (8 miles from Mesa, AZ)
- 18 hours ago
- Chandler, AZ (8 miles from Mesa, AZ)
- 18 hours ago
JOIN GROWING CALL CENTER IN VALLEY!!! ENTRY LEVEL - Customer Service Rep PAY: $22/hour ENTRY LEVEL - Customer Service Rep REQUIREMENTS: 1+ years of Customer Service experience (Retail and...
Retail - Customer Service / Morning Stocker
- Phoenix, AZ (12 miles from Mesa, AZ)
- 18 hours ago
- Phoenix, AZ (12 miles from Mesa, AZ)
- 18 hours ago
Store - PHX-TRAMONTO, AZ Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative / Customer Advocate
- Tempe, AZ (3 miles from Mesa, AZ)
- 19 hours ago
- Tempe, AZ (3 miles from Mesa, AZ)
- 19 hours ago
Customer Service Representative / Customer Advocate Tempe, AZ *NEW* Customer Care Advocate Position Ready to build your career?...
Customer Service Representative 1, 2, & 3
- Phoenix, AZ (12 miles from Mesa, AZ)
- 21 hours ago
- Phoenix, AZ (12 miles from Mesa, AZ)
- 21 hours ago
CUSTOMER SERVICE REPRESENTATIVE 1, 2, & 3 Job Location: Address: 1801 W....
Client Service Representative, National Accounts
- Phoenix, AZ (12 miles from Mesa, AZ)
- 23 hours ago
- Phoenix, AZ (12 miles from Mesa, AZ)
- 23 hours ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
- Laveen, AZ (20 miles from Mesa, AZ)
- 23 hours ago
- Laveen, AZ (20 miles from Mesa, AZ)
- 23 hours ago
A Day in the Life: When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help...
Customer Service Representative
- Phoenix, AZ (16 miles from Mesa, AZ)
- 1 day ago
- Phoenix, AZ (16 miles from Mesa, AZ)
- 1 day ago
Requisition Number: 199391 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Customer Service Representative 1
- Phoenix, AZ (12 miles from Mesa, AZ)
- 1 day ago
- Phoenix, AZ (12 miles from Mesa, AZ)
- 1 day ago
DES is seeking an experienced and highly motivated individual to join our team as a Customer Service Representative 1....
Loss Prevention Customer Service Associate I
- Phoenix, AZ (12 miles from Mesa, AZ)
- 1 day ago
- Phoenix, AZ (12 miles from Mesa, AZ)
- 1 day ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Representative - Phoenix, AZ
- Phoenix, AZ (12 miles from Mesa, AZ)
- 1 day ago
- Phoenix, AZ (12 miles from Mesa, AZ)
- 1 day ago
Summary: A Customer Service Representative will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with...
Customer Service Representative
- Gilbert, AZ (7 miles from Mesa, AZ)
- 1 day ago
- Gilbert, AZ (7 miles from Mesa, AZ)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Mesa, AZ
Moving to Mesa, AZ? Find some basic demographic data about Mesa, AZ below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Mesa, AZ
Highest Education Level
Customer Service Representatives in Mesa, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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