Customer Service Representative Jobs in Mesa, AZ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Alpha The Agency
- Scottsdale, AZ (11 miles from Mesa, AZ)
- 2 days ago
- Alpha The Agency
- Scottsdale, AZ (11 miles from Mesa, AZ)
- 2 days ago
Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260. We are looking for individuals who are passionate about providing top-notch customer service and are...
Bilingual Customer Service Specialist (Spanish)
- Tempe, AZ (3 miles from Mesa, AZ)
- 3 days ago
- Tempe, AZ (3 miles from Mesa, AZ)
- 3 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative
- Scottsdale, AZ (6 miles from Mesa, AZ)
- 3 days ago
- Scottsdale, AZ (6 miles from Mesa, AZ)
- 3 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Claims Representative
- Phoenix, AZ (12 miles from Mesa, AZ)
- 4 days ago
- Phoenix, AZ (12 miles from Mesa, AZ)
- 4 days ago
What you'll do: Document First Notice of Loss by acquiring relevant information for effective claim investigation....
Customer Service Representative (Bilingual)
- Glendale, AZ (20 miles from Mesa, AZ)
- 6 days ago
- Glendale, AZ (20 miles from Mesa, AZ)
- 6 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Live events are fun. Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family. Companies spend over $600 billion each year taking clients and...
Store Customer Service Specialist
- Scottsdale, AZ (6 miles from Mesa, AZ)
- 8 days ago
- Scottsdale, AZ (6 miles from Mesa, AZ)
- 8 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Alpha The Agency
- Scottsdale, AZ (11 miles from Mesa, AZ)
- 10 days ago
- Alpha The Agency
- Scottsdale, AZ (11 miles from Mesa, AZ)
- 10 days ago
Looking to kickstart your career in management? Alpha The Agency is on the hunt for a motivated individual to join our team as a Management Trainee in Scottsdale, AZ 85260. If you've got a...
Bilingual Customer Service Specialist (Spanish) - Zone
- Phoenix, AZ (12 miles from Mesa, AZ)
- 14 days ago
- Phoenix, AZ (12 miles from Mesa, AZ)
- 14 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Zone Bilingual Customer Service Specialist (Spanish)
- Phoenix, AZ (12 miles from Mesa, AZ)
- 15 days ago
- Phoenix, AZ (12 miles from Mesa, AZ)
- 15 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Especialista en servicio al cliente en tienda
- Fountain Hills, AZ (12 miles from Mesa, AZ)
- 60+ days ago
- Fountain Hills, AZ (12 miles from Mesa, AZ)
- 60+ days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Phoenix, AZ (12 miles from Mesa, AZ)
- 90+ days ago
- Phoenix, AZ (12 miles from Mesa, AZ)
- 90+ days ago
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent...
Registered Client Service Associate
- Gilbert, AZ (7 miles from Mesa, AZ)
- 2 hours ago
- Gilbert, AZ (7 miles from Mesa, AZ)
- 2 hours ago
Do you have financial planning experience and want to advance your career with an industry-leading firm? Ameriprise Financial is Americas leader in financial planning and ranked #1 in customer...
Now Hiring: Remote Customer Support Representative No Calls Required Pay: $40/hr + Full Benefits & Paid Training We are looking for a **Remote Customer Support Representative** to assist clients...
Remote WorkCustomer Service Associate - Temporary
- Gold Canyon, AZ (24 miles from Mesa, AZ)
- 3 hours ago
- Gold Canyon, AZ (24 miles from Mesa, AZ)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Mesa, AZ
Moving to Mesa, AZ? Find some basic demographic data about Mesa, AZ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Mesa, AZ
Highest Education Level
Customer Service Representatives in Mesa, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Energetic
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »