Customer Service Representative Jobs in Goodyear, AZ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 9 days ago
- Liberty Mutual Insurance
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 9 days ago
We support our customers 24 hours a day/7 day a week/365 days a year, so our customer service representatives must be flexible to work within the hours of operation, plus weekends and holidays....
Retail Customer Service Cashier
- Tolleson, AZ (8 miles from Goodyear, AZ)
- 7 hours ago
- Tolleson, AZ (8 miles from Goodyear, AZ)
- 7 hours ago
Req ID: 452765 Address: 8313 W. Roosevelt St Tolleson, AZ, 85353 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Eligibility Customer Service Representative
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 14 hours ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 14 hours ago
Eligibility Customer Service Representative Job Details Job Location Albuquerque NM - Albuquerque, NM Salary Range $17.00 - $22.00 Hourly Description The Eligibility and Enrollment Customer Service...
Warehouse/Customer Service Associate
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 18 hours ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 18 hours ago
Monterrey Tile a leader in the tile and stone industry We are currently looking for WarehouseCustomer Service Associate to work in our Slab & Tile Showroom in Phoenix AZ STARTING PAY 18 AN...
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 18 hours ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 18 hours ago
Monterrey Tile a leader in the tile and stone industry has an immediate need for FULL TIME Customer Service Associates to join our team Slabs & Tile Showroom in Phoenix AZ WHAT MAKES US STAND OUT...
Insurance Sales Agent - Customer Service
- Peoria, AZ (16 miles from Goodyear, AZ)
- 18 hours ago
- Peoria, AZ (16 miles from Goodyear, AZ)
- 18 hours ago
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $13 - $19 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 18 hours ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 18 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Representative - FT
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 1 day ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 1 day ago
$17.05/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Customer Service-Tire Technician
- Buckeye, AZ (22 miles from Goodyear, AZ)
- 1 day ago
- Buckeye, AZ (22 miles from Goodyear, AZ)
- 1 day ago
Tire Technician Part-Time Watson Road Discount Tire 939 S Watson Rd Buckeye, AZ, 85326 Overview The Tire Technician is the backbone of our success and is the first step in your journey with...
Retail - Customer Service / Morning Stocker
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 1 day ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 1 day ago
Store - PHX-TRAMONTO, AZ Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative 1, 2, & 3
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 1 day ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 1 day ago
CUSTOMER SERVICE REPRESENTATIVE 1, 2, & 3 Job Location: Address: 1801 W....
Client Service Representative, National Accounts
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 1 day ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 1 day ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
- Laveen, AZ (12 miles from Goodyear, AZ)
- 1 day ago
- Laveen, AZ (12 miles from Goodyear, AZ)
- 1 day ago
A Day in the Life: When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help...
Customer Service Representative
- Phoenix, AZ (18 miles from Goodyear, AZ)
- 1 day ago
- Phoenix, AZ (18 miles from Goodyear, AZ)
- 1 day ago
Requisition Number: 199391 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Customer Service Representative 1
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 1 day ago
- Phoenix, AZ (19 miles from Goodyear, AZ)
- 1 day ago
DES is seeking an experienced and highly motivated individual to join our team as a Customer Service Representative 1....
Demographic Data for Goodyear, AZ
Moving to Goodyear, AZ? Find some basic demographic data about Goodyear, AZ below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Goodyear, AZ
Highest Education Level
Customer Service Representatives in Goodyear, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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