Customer Service Representative Jobs in Casa Grande, AZ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 15 Jobs

Customer Service Clerk

  • Casa Grande, AZ
  • 12 hours ago
  • Casa Grande, AZ
  • 12 hours ago

Customer Service Clerk Office, Clerical & Administrative $ 17 - $ 24 / Hour location_on Casa Grande, Arizona work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...

Pharmacy Customer Service Associate

  • Casa Grande, AZ
  • 2 days ago
  • Casa Grande, AZ
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Weekend Sales Associate - Scottsdale

  • Maricopa, AZ (21 miles from Casa Grande, AZ)
  • 4 days ago
  • Maricopa, AZ (21 miles from Casa Grande, AZ)
  • 4 days ago

Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of...

Customer Service/Sales

  • Maricopa, AZ (21 miles from Casa Grande, AZ)
  • 7 days ago
  • Maricopa, AZ (21 miles from Casa Grande, AZ)
  • 7 days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Customer Service

  • Maricopa, AZ (21 miles from Casa Grande, AZ)
  • 10 days ago
  • Maricopa, AZ (21 miles from Casa Grande, AZ)
  • 10 days ago

Location: Maricopa 20595 North John Wayne Pkwy Maricopa Arizona, 85139, Starting Pay: $17 / Hour Position Description : Responsible for the oversight, leadership and achievement for the sales...

Customer Service Rep(07593) - 13540 S Sunland Gin Rd

  • Arizona City, AZ (9 miles from Casa Grande, AZ)
  • 12 days ago
  • Arizona City, AZ (9 miles from Casa Grande, AZ)
  • 12 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Clerk

  • Eleven Mile, AZ
  • 14 days ago
  • Eleven Mile, AZ
  • 14 days ago

NOW HIRING CUSTOMER SERVICE CLERK IN CASA GRANDE, AZ! $18.00-$20.00/hour DOE (with resume submission, virtual client interview & in-person client interview) 8am-5pm Monday thru Friday with...

Weekend Sales Associate -Ladies Shoes-Scottsdale

  • Maricopa, AZ (21 miles from Casa Grande, AZ)
  • 18 days ago
  • Maricopa, AZ (21 miles from Casa Grande, AZ)
  • 18 days ago

Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of...

Customer Service Associate

  • Casa Grande, AZ
  • 21 days ago
  • Casa Grande, AZ
  • 21 days ago

Walgreens Customer Service Associate in CASA GRANDE , Arizona Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register,...

Bilingual Customer Service Specialist (Spanish)

  • Casa Grande, AZ
  • 26 days ago
  • Casa Grande, AZ
  • 26 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

(7690) Maricopa: Customer Service Rep

  • Maricopa, AZ (21 miles from Casa Grande, AZ)
  • 30+ days ago
  • Maricopa, AZ (21 miles from Casa Grande, AZ)
  • 30+ days ago

Job Description As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us....

Customer Service Representative

  • Casa Grande, AZ
  • 45+ days ago
  • Casa Grande, AZ
  • 45+ days ago

a Customer Service Representative....

customer service Rep (07653) 958 E Rodeo Rd

  • Casa Grande, AZ
  • 45+ days ago
  • Casa Grande, AZ
  • 45+ days ago

JOB DETAILS Dominos Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food...

Customer Service Rep(07670) - 104 W Florence Blvd., #101

  • Casa Grande, AZ
  • 60+ days ago
  • Casa Grande, AZ
  • 60+ days ago

Dominos Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride....

Customer Service Representative, Full or Part Time

  • Casa Grande, AZ
  • 60+ days ago
  • Casa Grande, AZ
  • 60+ days ago

Arizona 85122 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Demographic Data for Casa Grande, AZ

Moving to Casa Grande, AZ? Find some basic demographic data about Casa Grande, AZ below.


Local
National
67,105
1,053
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Casa Grande, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Casa Grande, AZ offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Casa Grande, AZ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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