Customer Service Representative Jobs in Tuscaloosa, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Salary Not Available Position range in Tuscaloosa, AL Metropolitan Statistical Area $27k - $43k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location...
Customer Service - Facility Maintenance Services
- Tuscaloosa, AL
- 6 days ago
- Tuscaloosa, AL
- 6 days ago
Position Requirements Job Requirements: At least 3 years of customer service representative experience Previous experience within the facility maintenance or construction industries is a plus A consistent...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Retail Loss Prevention Customer Service Associate I
- Tuscaloosa, AL
- 7 days ago
- Tuscaloosa, AL
- 7 days ago
Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same...
Customer Service Rep(05898) - 9730 Highway 69 South
- Tuscaloosa, AL
- 8 days ago
- Tuscaloosa, AL
- 8 days ago
Now Hiring Customer Service Experts!Would you say you are customerservice oriented? Do you enjoy making people smile? If so a customer serviceexpert is the job for you!Domino's is always looking...
Customer Service Representative
- Knoxville, AL (17 miles from Tuscaloosa, AL)
- 12 days ago
- Knoxville, AL (17 miles from Tuscaloosa, AL)
- 12 days ago
Store 2723726: 30054 US Hwy 11, Knoxville, Alabama 35469 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 2723823: 724 Skyland Blvd E, Tuscaloosa, Alabama 35405 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through...
POSITION SUMMARY: Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis....
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be...
Customer Service Rep(05841) - 350 McFarland Blvd
- Northport, AL (7 miles from Tuscaloosa, AL)
- 24 days ago
- Northport, AL (7 miles from Tuscaloosa, AL)
- 24 days ago
Company Description Job Description Now Hiring Customer Service Experts! Would you say you are customer service oriented? Do you enjoy making people smile? If so a customer service expert is the...
Customer Service Representative- Tuscaloosa, AL
- Tuscaloosa, AL
- 29 days ago
- Tuscaloosa, AL
- 29 days ago
Join the 1 st Franklin team as a Customer Service Representative....
Customer Service Representative
- Brookwood, AL (23 miles from Tuscaloosa, AL)
- 30+ days ago
- Brookwood, AL (23 miles from Tuscaloosa, AL)
- 30+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Tuscaloosa, AL
Moving to Tuscaloosa, AL? Find some basic demographic data about Tuscaloosa, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Tuscaloosa, AL
Highest Education Level
Customer Service Representatives in Tuscaloosa, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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