Customer Service Representative Jobs in Pell City, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Zone Store Customer Service Specialist
- Center Point, AL (23 miles from Pell City, AL)
- 1 day ago
- Center Point, AL (23 miles from Pell City, AL)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Lead Customer Service Representative
- Anniston, AL (21 miles from Pell City, AL)
- 2 days ago
- Anniston, AL (21 miles from Pell City, AL)
- 2 days ago
Store 2709309: 22 Choccolocca, Anniston, Alabama 36201 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Zone Store Customer Service Specialist
- Center Point, AL (23 miles from Pell City, AL)
- 3 days ago
- Center Point, AL (23 miles from Pell City, AL)
- 3 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Associate - Temporary
- Pinson, AL (21 miles from Pell City, AL)
- 3 days ago
- Pinson, AL (21 miles from Pell City, AL)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Clay, AL (18 miles from Pell City, AL)
- 15 days ago
- Clay, AL (18 miles from Pell City, AL)
- 15 days ago
Store 2723803: 6408 Old Springville Rd, Clay, Alabama 35048 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Leader - #5122 - Eastaboga, AL
- Eastaboga, AL (17 miles from Pell City, AL)
- 23 days ago
- Eastaboga, AL (17 miles from Pell City, AL)
- 23 days ago
Customer Service Leader Opportunity Position Responsibilities: Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations...
Customer Service Leader - #5121 - Lincoln, AL
- Lincoln, AL (10 miles from Pell City, AL)
- 23 days ago
- Lincoln, AL (10 miles from Pell City, AL)
- 23 days ago
Customer Service Leader Opportunity Position Responsibilities: Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations...
Retail Customer Service Cashier
- Moody, AL (11 miles from Pell City, AL)
- 24 days ago
- Moody, AL (11 miles from Pell City, AL)
- 24 days ago
Req ID: 453210 Address: 2625 Kelley Creek Road South Moody, AL, 35001 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
CLUB Customer Service Outfitter
- Leeds, AL (18 miles from Pell City, AL)
- 30+ days ago
- Leeds, AL (18 miles from Pell City, AL)
- 30+ days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Customer Service Rep 9405 anniston
- Anniston, AL (21 miles from Pell City, AL)
- 45+ days ago
- Anniston, AL (21 miles from Pell City, AL)
- 45+ days ago
Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
Duties & Responsibilities: We are looking for Customer Service Representatives with pep, personality and people skills....
- Anniston, AL (21 miles from Pell City, AL)
- 60+ days ago
- Anniston, AL (21 miles from Pell City, AL)
- 60+ days ago
The Customer Service Representative will serve as a role model/mentor and provides leadership in the areas of customer service....
Customer Service Representative Panels
- Anniston, AL (21 miles from Pell City, AL)
- 90+ days ago
- Anniston, AL (21 miles from Pell City, AL)
- 90+ days ago
Position description Job title Customer Service Representative Panels Contract type Full-time About us Kronospan is the world's leading producer of wood panel products including MDF, OSB, Particleboard...
Retail Customer Service Associate
- Trussville, AL (16 miles from Pell City, AL)
- 30+ days ago
- Trussville, AL (16 miles from Pell City, AL)
- 30+ days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
- Center Point, AL (23 miles from Pell City, AL)
- 30+ days ago
- Center Point, AL (23 miles from Pell City, AL)
- 30+ days ago
Company DescriptionCore Values distinguish a Company's identity. They are the set of ethics and principles that govern a company's decision making and actions. They also serve as the foundation...
Demographic Data for Pell City, AL
Moving to Pell City, AL? Find some basic demographic data about Pell City, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Pell City, AL
Highest Education Level
Customer Service Representatives in Pell City, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »