Customer Service Representative Jobs in Owens Cross Roads, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Associated Equipment Company
- Huntsville, AL (11 miles from Owens Cross Roads, AL)
- 14 days ago
- Associated Equipment Company
- Huntsville, AL (11 miles from Owens Cross Roads, AL)
- 14 days ago
HVAC – Huntsville - Assistant Manager Associated Equipment Company a Heating and Air Conditioning Distribution Company has a great opportunity for the right candidate at our Huntsville, AL...
Bilingual Customer Service Specialist (Spanish)
- Huntsville, AL (7 miles from Owens Cross Roads, AL)
- 10 days ago
- Huntsville, AL (7 miles from Owens Cross Roads, AL)
- 10 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Retail Customer Service Cashier
- Belle Mina, AL (24 miles from Owens Cross Roads, AL)
- 7 hours ago
- Belle Mina, AL (24 miles from Owens Cross Roads, AL)
- 7 hours ago
Req ID: 453185 Address: 64 E. Pike Rd. Falkville, AL, 35622 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
- Huntsville, AL (7 miles from Owens Cross Roads, AL)
- 14 hours ago
- Huntsville, AL (7 miles from Owens Cross Roads, AL)
- 14 hours ago
As a Customer Service Specialist, your main responsibility is to provide excellent customer service and support to customers. You will be the main point of contact, addressing inquiries, resolving...
Customer Service Representative - FT
- Huntsville, AL (7 miles from Owens Cross Roads, AL)
- 1 day ago
- Huntsville, AL (7 miles from Owens Cross Roads, AL)
- 1 day ago
$14.00/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Customer Service Representative
- Scottsboro, AL (23 miles from Owens Cross Roads, AL)
- 2 days ago
- Scottsboro, AL (23 miles from Owens Cross Roads, AL)
- 2 days ago
Store 2723686: 21700 John T Reid Pkwy, Scottsboro, Alabama 35768 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Scottsboro, AL (23 miles from Owens Cross Roads, AL)
- 2 days ago
- Scottsboro, AL (23 miles from Owens Cross Roads, AL)
- 2 days ago
Store 2723686: 21700 John T Reid Pkwy, Scottsboro, Alabama 35768 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service - Self Storage Manager
- Huntsville, AL (7 miles from Owens Cross Roads, AL)
- 2 days ago
- Huntsville, AL (7 miles from Owens Cross Roads, AL)
- 2 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Representative
- Huntsville, AL (7 miles from Owens Cross Roads, AL)
- 4 days ago
- Huntsville, AL (7 miles from Owens Cross Roads, AL)
- 4 days ago
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Customer Service Representative
- Huntsville, AL (7 miles from Owens Cross Roads, AL)
- 5 days ago
- Huntsville, AL (7 miles from Owens Cross Roads, AL)
- 5 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Test Center Administrator
- Huntsville, AL (7 miles from Owens Cross Roads, AL)
- 5 days ago
- Huntsville, AL (7 miles from Owens Cross Roads, AL)
- 5 days ago
Customer ServiceTest Center Administrator**REPORTS TO:** Customer ServiceTest Center Manager**DEPARTMENT:** Test Center**LOCATION:** **Huntsville, AL****TEST CENTER ADDRESS:** **210 Exchange Pl NW...
Customer Service Specialist - 36630
- Huntsville, AL (7 miles from Owens Cross Roads, AL)
- 5 days ago
- Huntsville, AL (7 miles from Owens Cross Roads, AL)
- 5 days ago
We Need Your Next-Level Service Mindset at theBest in Pests.As part of the Orkin team, youll be critical to helping our customers feel weve delivered on our promise. That means building on our...
Customer Experience Representative
- Arab, AL (21 miles from Owens Cross Roads, AL)
- 5 days ago
- Arab, AL (21 miles from Owens Cross Roads, AL)
- 5 days ago
As a Customer Service Representative, you'll serve as the primary point of contact for new and existing customers....
Superintendent of Customer Service Installation
- Huntsville, AL (7 miles from Owens Cross Roads, AL)
- 5 days ago
- Huntsville, AL (7 miles from Owens Cross Roads, AL)
- 5 days ago
Position Overview\: The Installation Superintendent plans, organizes, directs, and controls the bulk and gaseous supply system installation activities and projects located in Huntsville, AL. This...
Store Customer Service Specialist Zone
- Madison, AL (20 miles from Owens Cross Roads, AL)
- 6 days ago
- Madison, AL (20 miles from Owens Cross Roads, AL)
- 6 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Demographic Data for Owens Cross Roads, AL
Moving to Owens Cross Roads, AL? Find some basic demographic data about Owens Cross Roads, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Owens Cross Roads, AL
Highest Education Level
Customer Service Representatives in Owens Cross Roads, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »