Customer Service Representative Jobs in Opelika, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (Auburn, AL)
- Auburn, AL (9 miles from Opelika, AL)
- 3 days ago
- Auburn, AL (9 miles from Opelika, AL)
- 3 days ago
Job Summary: This position will act as the initial contact with the customer, whether in the local business office or through telephone or online inquiries. The successful candidate must be ableto...
Service Representative....
Retail Customer Experience Coordinator
- Valley, AL (13 miles from Opelika, AL)
- 45+ days ago
- Valley, AL (13 miles from Opelika, AL)
- 45+ days ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Rep(05801) - 175 North College Street
- Auburn, AL (9 miles from Opelika, AL)
- 60+ days ago
- Auburn, AL (9 miles from Opelika, AL)
- 60+ days ago
Duties & Responsibilities: We are looking for Customer Service Representatives with pep, personality and people skills....
Automotive Customer Service Advisor
- Auburn, AL (9 miles from Opelika, AL)
- 60+ days ago
- Auburn, AL (9 miles from Opelika, AL)
- 60+ days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Retail Customer Service Associate
- Auburn, AL (9 miles from Opelika, AL)
- 30+ days ago
- Auburn, AL (9 miles from Opelika, AL)
- 30+ days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Representative, Full or Part Time
- Auburn, AL (9 miles from Opelika, AL)
- 30+ days ago
- Auburn, AL (9 miles from Opelika, AL)
- 30+ days ago
Store 2706703: 600 Shug Jordan Pkwy, Auburn, Alabama 36832 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Parts Coordinator
- Auburn, AL (9 miles from Opelika, AL)
- 30+ days ago
- Auburn, AL (9 miles from Opelika, AL)
- 30+ days ago
Job Seekers can review the Job Applicant Privacy Policy by clicking here. Job Description: START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE At Ryder, our most important competitive...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Store 2706698: 511 2nd Ave, Opelika, Alabama 36801 Availability - Shift/Days Part time Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep(05802) - 1451-A Gateway Drive
- Opelika, AL
- 90+ days ago
- Opelika, AL
- 90+ days ago
But here are a few skills you should have to be a successful Customer Service Representative: Happy customers keep us in business....
Medical Screener - Reception Technician (Customer Service)
- Auburn, AL (9 miles from Opelika, AL)
- 90+ days ago
- Auburn, AL (9 miles from Opelika, AL)
- 90+ days ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
Customer Service Associate Seasonal Jan thru Apr 25
- Opelika, AL
- 90+ days ago
- Opelika, AL
- 90+ days ago
Benefits: Flexible schedule Opportunity for advancement Training & development Jackson Hewitt Tax Service is hiring Customer Service Associates for the 2025 tax season in our Opelika office! Come...
Customer Service Rep(05810) - 1709 Broad Avenue
- Lanett, AL (17 miles from Opelika, AL)
- 90+ days ago
- Lanett, AL (17 miles from Opelika, AL)
- 90+ days ago
But here are a few skills you should have to be a successful Customer Service Representative: Happy customers keep us in business....
Demographic Data for Opelika, AL
Moving to Opelika, AL? Find some basic demographic data about Opelika, AL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Opelika, AL
Highest Education Level
Customer Service Representatives in Opelika, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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