Customer Service Representative Jobs in Mobile, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
- Theodore, AL (16 miles from Mobile, AL)
- 1 day ago
- Theodore, AL (16 miles from Mobile, AL)
- 1 day ago
Customer Service Representative Automation Personnel Services is looking for a hardworking, reliable Customer Service Representative for a company based in Theodore, AL....
Overview Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee...
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
Pharmacy Customer Service Associate
- Semmes, AL (14 miles from Mobile, AL)
- 4 days ago
- Semmes, AL (14 miles from Mobile, AL)
- 4 days ago
+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...
Customer Service Representative
- Grand Bay, AL (22 miles from Mobile, AL)
- 4 days ago
- Grand Bay, AL (22 miles from Mobile, AL)
- 4 days ago
Store 2721570: 1 Creel Rd, Grand Bay, Alabama 36541 Availability - Shift/Days Part time Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
- Fairhope, AL (18 miles from Mobile, AL)
- 4 days ago
- Fairhope, AL (18 miles from Mobile, AL)
- 4 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
Customer Service Associate / Cashier Automation Personnel Services is looking for hard-working Customer Service Associate / Cashier for a company based in Mobile, AL. In this role, you will...
Customer Service Team Member - Mobile 1 N University Blvd, AL (AL0902)
- Mobile, AL
- 5 days ago
- Mobile, AL
- 5 days ago
Job Details Job Location : Mobile, AL Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
Customer Service Agent ALMOB - UA, 8400 Airport Blvd, Mobile, Alabama, United States of America Req #1750 Wednesday, December 4, 2024 Job Summary As a customer service agent you are the first...
- Spanish Fort, AL (9 miles from Mobile, AL)
- 5 days ago
- Spanish Fort, AL (9 miles from Mobile, AL)
- 5 days ago
Overview CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is...
Customer Service Representative - Theodore/Mobile
- Spanish Fort, AL (9 miles from Mobile, AL)
- 6 days ago
- Spanish Fort, AL (9 miles from Mobile, AL)
- 6 days ago
Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....
As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....
Customer Service Representative
- Saraland, AL (12 miles from Mobile, AL)
- 8 days ago
- Saraland, AL (12 miles from Mobile, AL)
- 8 days ago
Description Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to...
Customer Service Associate - Temporary
- Saraland, AL (12 miles from Mobile, AL)
- 8 days ago
- Saraland, AL (12 miles from Mobile, AL)
- 8 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Mobile, AL
Moving to Mobile, AL? Find some basic demographic data about Mobile, AL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Mobile, AL
Highest Education Level
Customer Service Representatives in Mobile, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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