Customer Service Representative Jobs in Mobile, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Theodore, AL (16 miles from Mobile, AL)
- 6 hours ago
- Theodore, AL (16 miles from Mobile, AL)
- 6 hours ago
Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be...
Bilingual Customer Service Representative - Theodore/Mobile
- Spanish Fort, AL (9 miles from Mobile, AL)
- 15 hours ago
- Spanish Fort, AL (9 miles from Mobile, AL)
- 15 hours ago
Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....
Pharmacy Customer Service Associate
- Fairhope, AL (18 miles from Mobile, AL)
- 1 day ago
- Fairhope, AL (18 miles from Mobile, AL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Cashier
- Prichard, AL (3 miles from Mobile, AL)
- 2 days ago
- Prichard, AL (3 miles from Mobile, AL)
- 2 days ago
Req ID: 453274 Address: 2600 W I-65 Service Rd N Prichard, AL, 36612 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be...
- Daphne, AL (12 miles from Mobile, AL)
- 6 days ago
- Daphne, AL (12 miles from Mobile, AL)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Team Member - Mobile 1 N University Blvd, AL(AL0902)
- Mobile, AL
- 8 days ago
- Mobile, AL
- 8 days ago
Job Details Job Location : Mobile, AL Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
Construction Office Coordinator/ Customer Service Representative
- Mobile, AL
- 11 days ago
- Mobile, AL
- 11 days ago
Nations Roof is seeking a Customer Service Representative to join our National Service Business Center team....
7193 - Mobile - 965 E I-65 Service Road S, Mobile, Alabama, 36606 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
Overview Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee...
Customer Service Representative
- Bay Minette, AL (21 miles from Mobile, AL)
- 16 days ago
- Bay Minette, AL (21 miles from Mobile, AL)
- 16 days ago
Job Requisition #: 030267 Customer Service Representative (Open) Job Description: Greif is a leading supplier of industrial packaging products and services, growing from its beginnings in Cleveland,...
- Loxley, AL (18 miles from Mobile, AL)
- 16 days ago
- Loxley, AL (18 miles from Mobile, AL)
- 16 days ago
As a Customer Service Representative, you will be part of the Last Mile department supporting various teams....
If you like to work around cars and pride yourself on giving great customer service, we want to talk with you! We are United, a repossession and auction company with the leading technology in our...
Demographic Data for Mobile, AL
Moving to Mobile, AL? Find some basic demographic data about Mobile, AL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Mobile, AL
Highest Education Level
Customer Service Representatives in Mobile, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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