Customer Service Representative Jobs in Midland City, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Brundidge, AL (24 miles from Midland City, AL)
- 6 hours ago
- Brundidge, AL (24 miles from Midland City, AL)
- 6 hours ago
If you have a passion for people and have call center experience, we invite you to apply to join our growing team!...
Customer Account Representative
- Dothan, AL (18 miles from Midland City, AL)
- 11 hours ago
- Dothan, AL (18 miles from Midland City, AL)
- 11 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $12.28 per hour - $14.45 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Pharmacy Customer Service Associate
- Dothan, AL (18 miles from Midland City, AL)
- 23 hours ago
- Dothan, AL (18 miles from Midland City, AL)
- 23 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Dothan, AL (18 miles from Midland City, AL)
- 2 days ago
- Dothan, AL (18 miles from Midland City, AL)
- 2 days ago
Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means...
Customer Service Representative (Ozark, AL)
- Ozark, AL (9 miles from Midland City, AL)
- 3 days ago
- Ozark, AL (9 miles from Midland City, AL)
- 3 days ago
Job Summary: This position will act as the initial contact with the customer, whether in the local business office or through telephone or online inquiries. The successful candidate must be ableto...
- Dothan, AL (18 miles from Midland City, AL)
- 10 days ago
- Dothan, AL (18 miles from Midland City, AL)
- 10 days ago
Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...
Customer Service Representative
- Dothan, AL (18 miles from Midland City, AL)
- 10 days ago
- Dothan, AL (18 miles from Midland City, AL)
- 10 days ago
We are seeking a Customer Service Representative in Dothan, AL....
Customer Service Representative
- Dothan, AL (18 miles from Midland City, AL)
- 22 days ago
- Dothan, AL (18 miles from Midland City, AL)
- 22 days ago
Store 2723829: 4970 Montgomery Hwy, Dothan, Alabama 36303 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Dothan, AL (18 miles from Midland City, AL)
- 22 days ago
- Dothan, AL (18 miles from Midland City, AL)
- 22 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Rep(05813) - 2115 E. Main Suite 1
- Dothan, AL (18 miles from Midland City, AL)
- 45+ days ago
- Dothan, AL (18 miles from Midland City, AL)
- 45+ days ago
You'll find our Customer Service Representative jobs offer you more....
- Dothan, AL (18 miles from Midland City, AL)
- 30+ days ago
- Dothan, AL (18 miles from Midland City, AL)
- 30+ days ago
We are seeking a proactive and organized Customer Care Representative to join a team in Dothan, AL. This role requires excellent written and verbal communication skills, with a strong focus on...
Retail Customer Service Associate
- Dothan, AL (18 miles from Midland City, AL)
- 30+ days ago
- Dothan, AL (18 miles from Midland City, AL)
- 30+ days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Overnight Customer Service Representative
- Dothan, AL (18 miles from Midland City, AL)
- 30+ days ago
- Dothan, AL (18 miles from Midland City, AL)
- 30+ days ago
Store 2723643: 4196 Ross Clark Cir, Dothan, Alabama 36303 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Dothan, AL (18 miles from Midland City, AL)
- 30+ days ago
- Dothan, AL (18 miles from Midland City, AL)
- 30+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Rep(05876) - 4388 Montgomery Hwy
- Dothan, AL (18 miles from Midland City, AL)
- 90+ days ago
- Dothan, AL (18 miles from Midland City, AL)
- 90+ days ago
You'll find our Customer Service Representative jobs offer you more....
Demographic Data for Midland City, AL
Moving to Midland City, AL? Find some basic demographic data about Midland City, AL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Midland City, AL
Highest Education Level
Customer Service Representatives in Midland City, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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