Customer Service Representative Jobs in Madison, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Associated Equipment Company
- Huntsville, AL (11 miles from Madison, AL)
- 13 days ago
- Associated Equipment Company
- Huntsville, AL (11 miles from Madison, AL)
- 13 days ago
HVAC – Huntsville - Assistant Manager Associated Equipment Company a Heating and Air Conditioning Distribution Company has a great opportunity for the right candidate at our Huntsville, AL...
Bilingual Customer Service Specialist (Spanish)
- Huntsville, AL (15 miles from Madison, AL)
- 10 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 10 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Huntsville, AL (15 miles from Madison, AL)
- 6 hours ago
- Huntsville, AL (15 miles from Madison, AL)
- 6 hours ago
As a Customer Service Specialist, your main responsibility is to provide excellent customer service and support to customers. You will be the main point of contact, addressing inquiries, resolving...
CB Customer Service Representative - Decatur, AL
- Decatur, AL (11 miles from Madison, AL)
- 1 day ago
- Decatur, AL (11 miles from Madison, AL)
- 1 day ago
CB Customer Service Representative As a leading regional bank, SouthState has been providing financial solutions to individuals, families, and businesses in the Southeast for more than 100 years....
Customer Service Representative - FT
- Huntsville, AL (15 miles from Madison, AL)
- 1 day ago
- Huntsville, AL (15 miles from Madison, AL)
- 1 day ago
$14.00/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Customer Service - Self Storage Manager
- Huntsville, AL (15 miles from Madison, AL)
- 2 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 2 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Representative
- Huntsville, AL (15 miles from Madison, AL)
- 4 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 4 days ago
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Customer Service Representative
- Huntsville, AL (15 miles from Madison, AL)
- 5 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 5 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Test Center Administrator
- Huntsville, AL (15 miles from Madison, AL)
- 5 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 5 days ago
Customer ServiceTest Center Administrator**REPORTS TO:** Customer ServiceTest Center Manager**DEPARTMENT:** Test Center**LOCATION:** **Huntsville, AL****TEST CENTER ADDRESS:** **210 Exchange Pl NW...
Customer Service Specialist - 36630
- Huntsville, AL (15 miles from Madison, AL)
- 5 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 5 days ago
We Need Your Next-Level Service Mindset at theBest in Pests.As part of the Orkin team, youll be critical to helping our customers feel weve delivered on our promise. That means building on our...
Superintendent of Customer Service Installation
- Huntsville, AL (15 miles from Madison, AL)
- 5 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 5 days ago
Position Overview\: The Installation Superintendent plans, organizes, directs, and controls the bulk and gaseous supply system installation activities and projects located in Huntsville, AL. This...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Installation Technician
- Huntsville, AL (15 miles from Madison, AL)
- 8 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 8 days ago
Job Overview\: We are seeking a Customer Service Installation Technician who will be responsible for safely constructing all types of liquid and/or gaseous UHP Electronic grade cryogenic supply...
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Lead Customer Service Representative
- Meridianville, AL (20 miles from Madison, AL)
- 10 days ago
- Meridianville, AL (20 miles from Madison, AL)
- 10 days ago
Store 2709317: 12245 US 231/431 North, Meridianville, Alabama 35759 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Madison, AL
Moving to Madison, AL? Find some basic demographic data about Madison, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Madison, AL
Highest Education Level
Customer Service Representatives in Madison, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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