Customer Service Representative Jobs in Madison, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Associated Equipment Company
- Huntsville, AL (11 miles from Madison, AL)
- 4 days ago
- Associated Equipment Company
- Huntsville, AL (11 miles from Madison, AL)
- 4 days ago
HVAC – Huntsville - Assistant Manager Associated Equipment Company a Heating and Air Conditioning Distribution Company has a great opportunity for the right candidate at our Huntsville, AL...
At DAKS, we're more than just a pizza company; we're a family that values creating positive experiences for both our customers and our team members.Job DescriptionAs a Customer Service Representative...
Customer Service Representative
- Athens, AL (18 miles from Madison, AL)
- 10 hours ago
- Athens, AL (18 miles from Madison, AL)
- 10 hours ago
Salary Not Available Position range in Huntsville, AL Metropolitan Statistical Area $28k - $43k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location...
Customer Service Representative
- Decatur, AL (11 miles from Madison, AL)
- 11 hours ago
- Decatur, AL (11 miles from Madison, AL)
- 11 hours ago
Salary Confidential Position range in Decatur, AL Metropolitan Statistical Area $29k - $44k Per Year Customer Service Representative Polyplex USA LLC Occupation: Customer Service Representatives Location...
Customer Service Rep(05873) - 4506 University Drive
- Huntsville, AL (15 miles from Madison, AL)
- 1 day ago
- Huntsville, AL (15 miles from Madison, AL)
- 1 day ago
At DAKS, we're more than just a pizza company; we're a family that values creating positive experiences for both our customers and our team members.Job DescriptionAs a Customer Service Representative...
- Huntsville, AL (15 miles from Madison, AL)
- 2 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Huntsville, AL (15 miles from Madison, AL)
- 2 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Huntsville, AL (15 miles from Madison, AL)
- 4 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 4 days ago
If you are ready to make a difference, join an enthusiastic team and start a lifelong career, "Come Begin Your Story" as a Customer Service Representative!...
Customer Service Representative
- Huntsville, AL (15 miles from Madison, AL)
- 5 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 5 days ago
QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative...
Customer Experience Representative Huntsville, AL Airport
- Huntsville, AL (15 miles from Madison, AL)
- 6 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 6 days ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Customer Service - Facility Maintenance Services
- Huntsville, AL (15 miles from Madison, AL)
- 6 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 6 days ago
Position Requirements Job Requirements: At least 3 years of customer service representative experience Previous experience within the facility maintenance or construction industries is a plus A consistent...
- Huntsville, AL (15 miles from Madison, AL)
- 6 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Bilingual Customer Service Specialist (Spanish)
- Huntsville, AL (15 miles from Madison, AL)
- 7 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 7 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Amazon Locker+ Customer Service Associate
- Huntsville, AL (15 miles from Madison, AL)
- 8 days ago
- Huntsville, AL (15 miles from Madison, AL)
- 8 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Retail Customer Service Cashier
- Mooresville, AL (4 miles from Madison, AL)
- 9 days ago
- Mooresville, AL (4 miles from Madison, AL)
- 9 days ago
Req ID: 453185 Address: 64 E. Pike Rd. Falkville, AL, 35622 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Demographic Data for Madison, AL
Moving to Madison, AL? Find some basic demographic data about Madison, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Madison, AL
Highest Education Level
Customer Service Representatives in Madison, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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