Customer Service Representative Jobs in Jasper, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Summary: The Customer Service Representative is responsible for delivering exceptional service to our customers while efficiently managing order processing, returns, and customer inquiries....
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Jasper Waterworks & Sewer Board Customer Service Representative in Jasper , Alabama **Customer Service Representative ADM/13 Customer Accounts JOB SUMMARY This position is responsible for setting up...
Jasper Waterworks & Sewer Board Customer Service Reprensentative in Jasper , Alabama **Customer Service Representative ADM/13 Customer Accounts JOB SUMMARY This position is responsible for setting up...
Lead Customer Service Representative
- Graysville, AL (20 miles from Jasper, AL)
- 13 days ago
- Graysville, AL (20 miles from Jasper, AL)
- 13 days ago
Store 2723836: 1008 S Main St, Graysville, Alabama 35073 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Graysville, AL (20 miles from Jasper, AL)
- 13 days ago
- Graysville, AL (20 miles from Jasper, AL)
- 13 days ago
Store 2723836: 1008 S Main St, Graysville, Alabama 35073 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Job Title: Customer Service Representative (CSR) Location: On-site Job Summary: As a Customer Service Representative at Domino's, you will be the first point of contact with our customers....
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...
Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be...
he Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and...
Customer Service Rep(05395) - 1715 Hwy 78 Suite C
- Dora, AL (15 miles from Jasper, AL)
- 90+ days ago
- Dora, AL (15 miles from Jasper, AL)
- 90+ days ago
Answer Customers phone calls, help making pizzas, cleaning. Must be able to work on Weekend Additional Information All your information will be kept confidential according to EEO guidelines.
Responsive recruiter Benefits: Bonus based on performance Employee discounts Opportunity for advancement Training & development Client Service Associate Join Our Team and Make a Difference! Are...
Demographic Data for Jasper, AL
Moving to Jasper, AL? Find some basic demographic data about Jasper, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Jasper, AL
Highest Education Level
Customer Service Representatives in Jasper, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »