Customer Service Representative Jobs in Guntersville, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Albertville, AL (6 miles from Guntersville, AL)
- 6 hours ago
- Albertville, AL (6 miles from Guntersville, AL)
- 6 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Cashier
- Eva, AL (24 miles from Guntersville, AL)
- 7 hours ago
- Eva, AL (24 miles from Guntersville, AL)
- 7 hours ago
Req ID: 453185 Address: 64 E. Pike Rd. Falkville, AL, 35622 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Customer Service Representative
- Boaz, AL (16 miles from Guntersville, AL)
- 2 days ago
- Boaz, AL (16 miles from Guntersville, AL)
- 2 days ago
Store 2723654: 2242 US Hwy 431, Boaz, Alabama 35957 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Lead Customer Service Representative
- Boaz, AL (16 miles from Guntersville, AL)
- 2 days ago
- Boaz, AL (16 miles from Guntersville, AL)
- 2 days ago
Store 2723654: 2242 US Hwy 431, Boaz, Alabama 35957 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Albertville, AL (6 miles from Guntersville, AL)
- 3 days ago
- Albertville, AL (6 miles from Guntersville, AL)
- 3 days ago
QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative...
Customer Experience Representative
- Arab, AL (10 miles from Guntersville, AL)
- 5 days ago
- Arab, AL (10 miles from Guntersville, AL)
- 5 days ago
As a Customer Service Representative, you'll serve as the primary point of contact for new and existing customers....
Customer Service Representative
- Albertville, AL (6 miles from Guntersville, AL)
- 7 days ago
- Albertville, AL (6 miles from Guntersville, AL)
- 7 days ago
Customer Service Representative 3.2 3.2 out of 5 stars 703 Railroad Avenue, Albertville, AL 35950 Excellent Communication Skills. Computer Skills: MS Word....
Customer Service Representative
- Attalla, AL (22 miles from Guntersville, AL)
- 8 days ago
- Attalla, AL (22 miles from Guntersville, AL)
- 8 days ago
Summary: The Customer Service Associate works to deliver the highest level of quality service to our customers. The Customer Service Associate receives and responds to routine residential customer...
- Albertville, AL (6 miles from Guntersville, AL)
- 30+ days ago
- Albertville, AL (6 miles from Guntersville, AL)
- 30+ days ago
Join our team and live the Ollie-tude! : ( Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy,...
Customer Service Rep(05867) - 602 11th Avenue NW
- Arab, AL (10 miles from Guntersville, AL)
- 45+ days ago
- Arab, AL (10 miles from Guntersville, AL)
- 45+ days ago
At DAKS, we're more than just a pizza company; we're a family that values creating positive experiences for both our customers and our team members.Job DescriptionAs a Customer Service Representative...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
U-Box Customer Care Representative (CDL)
- Guntersville, AL
- 90+ days ago
- Guntersville, AL
- 90+ days ago
Location: 11388 US Hwy 431, Guntersville, Alabama 35976 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys newest U-Box...
Customer Service Rep(05838) - 1437 Gunter Ave.
- Guntersville, AL
- 90+ days ago
- Guntersville, AL
- 90+ days ago
Now Hiring Customer Service Experts! Would you say you are customer service oriented? Do you enjoy making people smile? If so a customer service expert is the job for you! Dominos is always...
Customer Service Rep(05836) - 503 North Carlisle
- Albertville, AL (6 miles from Guntersville, AL)
- 90+ days ago
- Albertville, AL (6 miles from Guntersville, AL)
- 90+ days ago
Now Hiring Customer Service Experts! Would you say you are customer service oriented? Do you enjoy making people smile? If so a customer service expert is the job for you! Dominos is always...
- Albertville, AL (6 miles from Guntersville, AL)
- 90+ days ago
- Albertville, AL (6 miles from Guntersville, AL)
- 90+ days ago
he Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and...
Demographic Data for Guntersville, AL
Moving to Guntersville, AL? Find some basic demographic data about Guntersville, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Guntersville, AL
Highest Education Level
Customer Service Representatives in Guntersville, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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