Customer Service Representative Jobs in Gadsden, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Albertville, AL (23 miles from Gadsden, AL)
- 6 days ago
- Albertville, AL (23 miles from Gadsden, AL)
- 6 days ago
Description Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to...
Customer Service Rep(05866) - 115 West Grand Ave., Suite 110
- Rainbow City, AL (12 miles from Gadsden, AL)
- 10 days ago
- Rainbow City, AL (12 miles from Gadsden, AL)
- 10 days ago
Now Hiring Customer Service Experts!Would you say you are customerservice oriented? Do you enjoy making people smile? If so a customer serviceexpert is the job for you!Domino's is always looking...
Customer Service Representative
- Attalla, AL (7 miles from Gadsden, AL)
- 11 days ago
- Attalla, AL (7 miles from Gadsden, AL)
- 11 days ago
Summary: The Customer Service Associate works to deliver the highest level of quality service to our customers. The Customer Service Associate receives and responds to routine residential customer...
Customer Service Representative (Multi Branch Support)
- Gadsden, AL
- 18 days ago
- Gadsden, AL
- 18 days ago
Description Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to...
Requisition Number: 191698 Job Description Cintas is seeking an Onsite Customer Service Attendant to help ensure customer satisfaction for our larger customers. Position is located on the...
Customer Service Representative
- Alexandria, AL (19 miles from Gadsden, AL)
- 27 days ago
- Alexandria, AL (19 miles from Gadsden, AL)
- 27 days ago
Store 2709326: 7665 Hwy 431/ PO Box 422, Alexandria, Alabama 36250 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Ready to do your best work? Interested in a minimum starting hourly rate of $12.28 per hour - $14.45 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Join the 1 st Franklin team as a Customer Service Representative....
Retail Customer Service Cashier
- Steele, AL (20 miles from Gadsden, AL)
- 45+ days ago
- Steele, AL (20 miles from Gadsden, AL)
- 45+ days ago
Req ID: 453208 Address: 905 Steele Station Road Steele, AL, 35987 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Customer Service Rep(05860) - 405 Pelham RD S.
- Jacksonville, AL (16 miles from Gadsden, AL)
- 60+ days ago
- Jacksonville, AL (16 miles from Gadsden, AL)
- 60+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(05836) - 503 North Carlisle
- Albertville, AL (23 miles from Gadsden, AL)
- 60+ days ago
- Albertville, AL (23 miles from Gadsden, AL)
- 60+ days ago
Now Hiring Customer Service Experts! Would you say you are customer service oriented? Do you enjoy making people smile? If so a customer service expert is the job for you! Dominos is always...
- Albertville, AL (23 miles from Gadsden, AL)
- 90+ days ago
- Albertville, AL (23 miles from Gadsden, AL)
- 90+ days ago
he Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and...
Customer Service Rep(05858) - 964 Gilbert Ferry Rd.
- Attalla, AL (7 miles from Gadsden, AL)
- 90+ days ago
- Attalla, AL (7 miles from Gadsden, AL)
- 90+ days ago
Now Hiring Customer Service Experts! Would you say you are customer service oriented? Do you enjoy making people smile? If so a customer service expert is the job for you! Dominos is always...
Customer Service Rep(05805) - 700 Chastain Blvd W
- Glencoe, AL (9 miles from Gadsden, AL)
- 90+ days ago
- Glencoe, AL (9 miles from Gadsden, AL)
- 90+ days ago
Now Hiring Customer Service Experts! Would you say you are customer service oriented? Do you enjoy making people smile? If so a customer service expert is the job for you! Dominos is always...
Customer Service Rep(05837) - 102 N. McClesky St.
- Boaz, AL (14 miles from Gadsden, AL)
- 90+ days ago
- Boaz, AL (14 miles from Gadsden, AL)
- 90+ days ago
Now Hiring Customer Service Experts! Would you say you are customer service oriented? Do you enjoy making people smile? If so a customer service expert is the job for you! Dominos is always...
Demographic Data for Gadsden, AL
Moving to Gadsden, AL? Find some basic demographic data about Gadsden, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Gadsden, AL
Highest Education Level
Customer Service Representatives in Gadsden, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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