Customer Service Representative Jobs in Foley, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Fairhope, AL (11 miles from Foley, AL)
- 4 days ago
- Fairhope, AL (11 miles from Foley, AL)
- 4 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
- Orange Beach, AL (11 miles from Foley, AL)
- 4 days ago
- Orange Beach, AL (11 miles from Foley, AL)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Loxley, AL (17 miles from Foley, AL)
- 8 days ago
- Loxley, AL (17 miles from Foley, AL)
- 8 days ago
Store 2721560: 3215 S Hickory St, Loxley, Alabama 36551 Availability - Shift/Days Full time Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...
Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...
The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to...
Store Customer Service Specialist
- Gulf Shores, AL (8 miles from Foley, AL)
- 30+ days ago
- Gulf Shores, AL (8 miles from Foley, AL)
- 30+ days ago
This FULL-TIME position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their...
Pharmacy Customer Service Associate
- Daphne, AL (17 miles from Foley, AL)
- 30+ days ago
- Daphne, AL (17 miles from Foley, AL)
- 30+ days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - Store #402
- Fairhope, AL (11 miles from Foley, AL)
- 30+ days ago
- Fairhope, AL (11 miles from Foley, AL)
- 30+ days ago
CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives!...
Retail Customer Service Associate
- Daphne, AL (17 miles from Foley, AL)
- 30+ days ago
- Daphne, AL (17 miles from Foley, AL)
- 30+ days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Store 2721584: 22164 US Hwy 98, Foley Pj, Alabama 36535 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
The heart of Tower Loan lies with our Customer Service Representative! Our representative provide the best experience to our customers to earn their continued business....
CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives!...
Customer Service Representative - Store #404
- Robertsdale, AL (18 miles from Foley, AL)
- 45+ days ago
- Robertsdale, AL (18 miles from Foley, AL)
- 45+ days ago
CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives!...
Demographic Data for Foley, AL
Moving to Foley, AL? Find some basic demographic data about Foley, AL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Foley, AL
Highest Education Level
Customer Service Representatives in Foley, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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