Customer Service Representative Jobs in Foley, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pharmacy Customer Service Associate
- Fairhope, AL (11 miles from Foley, AL)
- 1 day ago
- Fairhope, AL (11 miles from Foley, AL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Store 2721584: 22164 US Hwy 98, Foley Pj, Alabama 36535 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
- Loxley, AL (17 miles from Foley, AL)
- 16 days ago
- Loxley, AL (17 miles from Foley, AL)
- 16 days ago
As a Customer Service Representative, you will be part of the Last Mile department supporting various teams....
The heart of Tower Loan lies with our Customer Service Representative! Our representative provide the best experience to our customers to earn their continued business....
CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives!...
Customer Service Representative - Store #404
- Robertsdale, AL (18 miles from Foley, AL)
- 21 days ago
- Robertsdale, AL (18 miles from Foley, AL)
- 21 days ago
CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives!...
Customer Service Representative - Store #406
- Daphne, AL (17 miles from Foley, AL)
- 21 days ago
- Daphne, AL (17 miles from Foley, AL)
- 21 days ago
CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives!...
Automotive Customer Service Advisor
- Orange Beach, AL (11 miles from Foley, AL)
- 23 days ago
- Orange Beach, AL (11 miles from Foley, AL)
- 23 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be...
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Benefits: Bonus based on performance Employee discounts We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you...
Customer Service Representative
- Daphne, AL (17 miles from Foley, AL)
- 30+ days ago
- Daphne, AL (17 miles from Foley, AL)
- 30+ days ago
Job Description Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls,...
Requisition ID: 874777 Position: Part-Time Total Rewards: Benefits/Incentive Information Oakley, Inc. is a sport and lifestyle brand, driven to ignite the imagination through the fusion of art and...
Demographic Data for Foley, AL
Moving to Foley, AL? Find some basic demographic data about Foley, AL below.
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Salary for Customer Service Representative Jobs in Foley, AL
Highest Education Level
Customer Service Representatives in Foley, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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