Customer Service Representative Jobs in Florence, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Muscle Shoals, AL (7 miles from Florence, AL)
- 2 hours ago
- Muscle Shoals, AL (7 miles from Florence, AL)
- 2 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- Cherokee, AL (19 miles from Florence, AL)
- 11 hours ago
- Cherokee, AL (19 miles from Florence, AL)
- 11 hours ago
Salary Not Available Position range in Florence, AL Metropolitan Statistical Area $27k - $40k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location...
Student Intern Customer Service Florence, Kentucky Technology | Manufacturing The Student Intern is responsible for gaining exposure to career opportunities within the oil and gas technology...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Muscle Shoals, AL (7 miles from Florence, AL)
- 6 days ago
- Muscle Shoals, AL (7 miles from Florence, AL)
- 6 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You...
At DAKS, we're more than just a pizza company; we're a family that values creating positive experiences for both our customers and our team members.Job DescriptionAs a Customer Service Representative...
Customer Service Representative
- Muscle Shoals, AL (7 miles from Florence, AL)
- 14 days ago
- Muscle Shoals, AL (7 miles from Florence, AL)
- 14 days ago
Store 2723685: 2525 Avalon Ave, Muscle Shoals, Alabama 35661 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 2723689: 602 Cox Creek Pkwy, Florence, Alabama 35630 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep(05830) - 1401 B Woodmont Dr
- Tuscumbia, AL (12 miles from Florence, AL)
- 20 days ago
- Tuscumbia, AL (12 miles from Florence, AL)
- 20 days ago
Job Description As a Customer Service Representative at Domino's Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled...
Customer Service Rep(05880) - 712 Avalon Ave
- Muscle Shoals, AL (7 miles from Florence, AL)
- 20 days ago
- Muscle Shoals, AL (7 miles from Florence, AL)
- 20 days ago
Job Description As a Customer Service Representative at Domino's Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled...
Retail Customer Service Cashier
- Tuscumbia, AL (12 miles from Florence, AL)
- 45+ days ago
- Tuscumbia, AL (12 miles from Florence, AL)
- 45+ days ago
Req ID: 453188 Address: 2048 Highway 20 Tuscumbia, AL, 35674 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
- Muscle Shoals, AL (7 miles from Florence, AL)
- 45+ days ago
- Muscle Shoals, AL (7 miles from Florence, AL)
- 45+ days ago
Thank you for applying for a job at KFC! We are looking for persons who have smiling faces, who can greet and serve our customers, and provide them with a great KFC meal experience, while working...
Overnight Member Service Representative - FT - Muscle Shoals
- Muscle Shoals, AL (7 miles from Florence, AL)
- 60+ days ago
- Muscle Shoals, AL (7 miles from Florence, AL)
- 60+ days ago
Muscle Shoals1306-D Woodward Avenue, Muscle Shoals, AL 35661, United States of AmericaPay : $10.00 - $10.50 It's fun to work in a company where people truly BELIEVE in what they're doing! We're...
Demographic Data for Florence, AL
Moving to Florence, AL? Find some basic demographic data about Florence, AL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Florence, AL
Highest Education Level
Customer Service Representatives in Florence, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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