Customer Service Representative Jobs in Decatur, AL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Associated Equipment Company
- Huntsville, AL (22 miles from Decatur, AL)
- 4 days ago
- Associated Equipment Company
- Huntsville, AL (22 miles from Decatur, AL)
- 4 days ago
HVAC – Huntsville - Assistant Manager Associated Equipment Company a Heating and Air Conditioning Distribution Company has a great opportunity for the right candidate at our Huntsville, AL...
Customer Service Rep(05332) - 8800 Highway 72 W.
- Madison, AL (11 miles from Decatur, AL)
- 10 hours ago
- Madison, AL (11 miles from Decatur, AL)
- 10 hours ago
At DAKS, we're more than just a pizza company; we're a family that values creating positive experiences for both our customers and our team members.Job DescriptionAs a Customer Service Representative...
Customer Service Representative
- Athens, AL (11 miles from Decatur, AL)
- 10 hours ago
- Athens, AL (11 miles from Decatur, AL)
- 10 hours ago
Salary Not Available Position range in Huntsville, AL Metropolitan Statistical Area $28k - $43k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location...
Salary Confidential Position range in Decatur, AL Metropolitan Statistical Area $29k - $44k Per Year Customer Service Representative Polyplex USA LLC Occupation: Customer Service Representatives Location...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Retail Customer Service Cashier
- Vinemont, AL (24 miles from Decatur, AL)
- 9 days ago
- Vinemont, AL (24 miles from Decatur, AL)
- 9 days ago
Req ID: 453185 Address: 64 E. Pike Rd. Falkville, AL, 35622 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
At DAKS, we're more than just a pizza company; we're a family that values creating positive experiences for both our customers and our team members.Job DescriptionAs a Customer Service Representative...
Client Service Associate at Jackson Hewitt Client Service Associate at Jackson Hewitt in Decatur, Alabama Posted in General Business 28 days ago. Type: Full-Time Job Description: At Jackson...
Customer Service Representative
- Madison, AL (11 miles from Decatur, AL)
- 21 days ago
- Madison, AL (11 miles from Decatur, AL)
- 21 days ago
Store 2706482: 8464 Madison Blvd, Madison, Alabama 35758 Availability - Shift/Days Part time Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
Lead Customer Service Representative
- Decatur, AL (6 miles from Decatur, AL)
- 29 days ago
- Decatur, AL (6 miles from Decatur, AL)
- 29 days ago
Store 2709301: 3227 Point Mallard Pkwy SE, Priceville, Alabama 35603 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
- Madison, AL (11 miles from Decatur, AL)
- 30+ days ago
- Madison, AL (11 miles from Decatur, AL)
- 30+ days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
At DAKS, we're more than just a pizza company; we're a family that values creating positive experiences for both our customers and our team members.Job DescriptionAs a Customer Service Representative...
Customer Service Rep(05887) - 241 Highway 31 S. #30
- Hartselle, AL (13 miles from Decatur, AL)
- 60+ days ago
- Hartselle, AL (13 miles from Decatur, AL)
- 60+ days ago
Job Description As a Customer Service Representative at Domino's Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled...
Customer Service Rep(05893) - 15379 Hwy 24
- Moulton, AL (20 miles from Decatur, AL)
- 60+ days ago
- Moulton, AL (20 miles from Decatur, AL)
- 60+ days ago
Job Description As a Customer Service Representative at Domino's Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled...
Demographic Data for Decatur, AL
Moving to Decatur, AL? Find some basic demographic data about Decatur, AL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Decatur, AL
Highest Education Level
Customer Service Representatives in Decatur, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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